HT201303 For whatever reason, my iPhone is showing a recent purchase up to 18 times within the album section. I am worried that I will be billed for this many versions.
For whatever reason a recent purchase came up 18 times as a full album in my iTunes account. I only purchased one album and am concerned why this would show up 18 complete times in my iTunes account as well as worried that I will be billed for 18 purchases of one album.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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I rented a short film on iTunes but didn't have enough space for the HD version I paid for. I was unable to download it in OR convert it to SD for whatever reason and cannot seem to download my purchase on my desktop iTunes. Am I missing something?
When you purchase an HD movie or show, in most cases the SD copy can be downloaded from your purchases area in iTunes. On the main iTunes Store page, go to Purchases under the Quick Links and then select Movies or TV shows as appropraite. Click the "Not On This Computer" button. Uncheck the "Download HD when available" box and you should then see the SD copies of the movies/shows and be able to download them.
Note that with digital copies from a Blu-Ray or DVD, if it comes with an HD copy, you normally cannot get the SD copy as well and have to purchase it separately if you want it.
Regards. -
Bug Report iOS 7 iTunes. Since it is repeatable on 3 iPhones and 4 iPads here, I'm sure others are experiencing the same thing. Apple, might want to take a peek at this. When a tv show or movie is deleted from Videos, the Videos app shuts down instead of returning to video playlist.
Restarting videos works and looks like video is getting deleted.
Just a bug reportYou might want to report that to Apple instead of to the other users in this forum.
http://www.apple.com/feedback/iphone.html -
I purchased three autobooks from itunes last weekend and after updating my ios to 7 they no longer appear. I looked at my purchse history and they are not showing in my purchase history. I do have the receipts for the charge. How do I restore these?
"I did make a full back up of my phone prior to updating the iOS"
Itunes content is not incliuded in the backup that itunes performs.
Audiobooks are not part of icloud and cannot be redownloaded.
You can try contacting itunes support and asking for an exception. -
I want to transfer pictures from my iphone 4 to a hardrive, but the problem is i dont know how. Can the genius bar help me with that, and can they possibly do this for me if i bring my iphone and hard drive with me there. Also if there is a cost, how much?
iOS: Importing personal photos and videos from iOS devices to your computer
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On the iPhone 4: where are the song times within an album in iTunes Store?
Has anyone noticed that song time (or track time) has been omitted from the view of album contents in the iTunes Store on the iPhone 4? If one takes an iPhone 3 running ios 3.1.3 and looks up an album in the iTunes Store and checks the songs listed within the album, the time of each song is shown in light gray before the buy/price button. However, if the same procedure is done with an iPhone 4, the time of each song within the album is missing! (Search an album on each phone—such as the Beatles’ Revolver—see the list of songs included and observe the difference.) Since it has nothing to do with the iTunes Store itself, why is this? In my internet search, I have not found a comment about this curious omission of important information—the length of a song (certainly useful before one buys a song from an album or if one compares various versions of the same musical composition by different artists). Because song time is available in iTunes online by using a computer, why not show this on the current iPhone 4 since it can be seen on an iPhone 3 that still uses ios 3.1.3?
You can't on your phone, you can only gift the album - you will need to use your computer's iTunes
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I had purchased Imovie today I can find the icon movie it click it but it will not open. Its shows up in docs and purchased but not apps? how do i add it to my bar and open it?!
Exactly where are you clicking, you need to be specific. For example, are you using the Dock, the Applications folder, Launchpad, etc. to attempt to start teh app? Also IOS 7.1.2 does not run on a Mac, what version of OS X is installed on your computer?
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iPhone 5s. Never synced it. Passcode protected. Broke the screen. Need to rest back to factory settings. Can this be done?
Hello Slimshaney74,
if you have a Mac or a PC with iTunes installed you may be able to do this. If your screen is broken but your iPhone still reacts to touch you have to just turn it off, and if your iPhone doesn't respond to touch, you have to hold both home and power buttons for about 7 seconds (it might not work from the first try) so that it shuts down. Afterwards get your lightning to USB cable connected to the computer but not to the phone. You hold your phone's home button and while holding it, you connect it to the cable, iTunes should say something like "iTunes detected iPhone in recovery mode"and a window with a restore button should pop up. You click on the restore button and iTunes will walk you through the process afterwards. If the iPhone has Find my iPhone feature activated you will have to enter your Apple ID password at the activation process after the iPhone is restored.
Hope that I helped! -
What is "installing 1 item" I clicked by mistake and my screen is showing me this. How long does it take to do the update? I'm worried that it doesn't change. What can I do about it?
Cocoi,
since we don’t know what this one item being installed even is, how could we know how long it would take to install? -
The app store keeps telling me that I have an update. This update is for 10.8.4. I have already installed this update. Thoughts?
Read this whole message before doing anything.
Back up all data. Quit the App Store application if it’s running. Test after each of the following steps until the problem is resolved.
Step 1
Triple-click the line below on this page to select it:
/Library/Updates
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu. A Finder window should open with a folder selected. Move the contents of the selected folder to the Trash. You may be prompted for your administrator password.
Step 2
Do as in Step 1 with this line:
/Library/Preferences/com.apple.SoftwareUpdate.plist
If there's no change, quit the App Store and restore the file you moved from your backup, overwriting the one that may have been created in its place. Otherwise, recreate your settings in the Software Update preference pane.
Step 3
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (some may not exist):
Caches/com.apple.SoftwareUpdate
Preferences/com.apple.SoftwareUpdate.plist
Preferences/ByHost/com.apple.SoftwareUpdate.*.plist
Saved Application State/com.apple.SoftwareUpdate.savedState
Here, "*" stand for a long string of letters, numbers, and dashes.
Step 4
If you still have problems, quit the App Store again.
Triple-click anywhere in the line below on this page to select it:
open $TMPDIR../C
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). A folder should open. Inside that folder, there may be a subfolder with the name "com.apple.SoftwareUpdate". If so, delete it. You can then quit Terminal. -
i have noticed that the album artwork on itunes installed on my phone is missing some of the album artwork when i go to the "album" section of itunes in my phone. How can i get the album artwork to show up
first of all, no one is going to respond to this becuase limewire is used basically in your situation illegally. But let's say you import a cd, left click on the songs you imported and hit get album artwork, if nothing comes up, the album sn't in the itunes database, get it online. And I suggest never to mention limewire and music files on the same post here, since limewire is a file sharing program. Use Itunes, it's easier. theo
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I have tried to submit a dissatisfaction report following your instructions from my invoice for the recent purchase of smart office 2. I can get no further as a report code keeps appearing saying too many http redirects so I can not get any further.
I have also sent 3 emails to the company if Smart Office 2 with no response.
How do I report my dissatisfaction which is growing with the frustration of not being able to contact any one!
Zena PartonI have tried to submit a dissatisfaction report following your instructions from my invoice for the recent purchase of smart office 2. I can get no further as a report code keeps appearing saying too many http redirects so I can not get any further.
I have also sent 3 emails to the company if Smart Office 2 with no response.
How do I report my dissatisfaction which is growing with the frustration of not being able to contact any one!
Zena Parton -
whenever I want to run the iTunes, my computer shows " iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
I had the same problem. The fix I found was to open itunes in safe mode (hold down CTRL+SHIFT), click Edit, Preferences, and then the "Store" tab. Uncheck the box that says "Show iTunes in the Cloud Purchases". This got me running, but unfortunately I have a movie on the cloud that I now can't see.
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Any way to show more than two slides at a time on the secondary display?
During a presentation, is there any way to show more than two slides at a time in the secondary display? Sometimes during a presentation i have to go back to a certain slide without notice (usually no more than ten slides behind or in front of the current slide)
Thanks in advanced...Nope. But you can jump around easily enough. Just type in the number of the slide you want (or any number, really, because you can then use the arrow keys to scroll to the correct slide), and hit return.
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I own Adobe CS4 for PC, but recently purchased a Mac. Can my license be transferred to a download that is Mac compatible?
No, it cannot. Platform swaps only for current versions, meaning CS4 and I'm afraid you are long past any upgrade eligibility, too. that and of course CS4 is not compatible with current versions of OSX. So before endlessly wasting time, simply sign up for Creative Cloud.
Mylenium
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