HT201303 I wanted to download a song just now but had to verify my billing info...anyone else had a problem entering their card's security code? I couldn't do do this...so couldn't download the tune.

I wanted to download a song just now but had to verify my billing info...anyone else had a problem entering their card's security code? I couldn't do do this...so couldn't download the tune.

Amylovelyy wrote:
Every time I try to download an app it says billing info is incorrect but its all correct ...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Amylovelyy wrote:
... it won't let me sign in using a diff apple id ...
Settings > iTunes and App store > Apple ID = Sign Out... Then Sign In using the preferred Apple ID.
It should be Noted that anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID.

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I create an id. on review option when i enter visa card and security code, it always gives an error msg "Invalid Secruity code". but i use this code for money withdraw from ATM and for shopping also. plz tell the solution ????

i create an id. on review option when i enter visa card and security code, it always gives an error msg "Invalid Secruity code". but i use this code for money withdraw from ATM and for shopping also. plz tell the solution ????

The code they are asking for is the last three digits of the number on the back of the card (you don't use this when using an ATM or presenting the card in shops).

HT5704 Unable to download iOS 6.1.3 update. Says it is unavailable. Anyone else with similar problem?

Unable to download iOS 6.1.3 update. Says it is unavailable. Anyone else with similar problem?

Where are you trying to download it from? It is certainly available - it is the current iOS.

HT5262 I've updated to iOS 6 and now my music wont play in my Audi - anyone else had this problem?

I've updated to iOS 6 and now my music wont play in my Audi - anyone else had this problem?

What do you mean by "on the days that should be marked"? Are you calendar events displayed on the wrong days?

Charged a large amount $68 by iTunes California . I can't get to anyone in support and when I challenged the amount on my card, now my Apple ID has been disabled. Anyone else having similar problems?

Charged a large amount $68 by iTunes California . I can't get to anyone in support and when I challenged the amount on my card, now my Apple ID has been disabled. Anyone else having similar problems?

Does anything show on your account's purchase history ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If it does and you didn't do the purchase(s), and nobody else has access to your account or devices, then try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption. Is that how you tried contacting them ?
If it doesn't show on your account then contact your card issuer.
For your account being disabled have you tried getting it re-enabled ? If it's been disabled due to payments then you may need to contact support to get it enabled

I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have that problem?

I just updated to 7.1 on my 5S and now my finger print doesn't work. Anyone else have this problem?

Hey Carol5005,
Thanks for the question. I understand you are experiencing issues with Touch ID. The following article provides some troubleshooting steps that may be helpful:
iPhone 5s: Using Touch ID
http://support.apple.com/kb/HT5883
Resolving issues with Touch ID
1. Verify that you are using the latest version of iOS.
2. Ensure that your fingers and the Home button are clean and dry.*
Note: Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
3. If you are using a protective case or screen protector, it must leave the Home button and the surrounding ring completely unobscured. If it doesn't, remove the case or screen protector and try again.
4. Tap Settings > Touch ID & Passcode and verify that:
- iPhone Unlock or iTunes & App Store is enabled.
- One or more fingerprints have been enrolled.
5. If one finger isn't working, tap Edit in Settings > Touch ID & Passcode to delete and then reenroll the finger.
6. If that finger still isn't working, try enrolling a different finger.
7. If you are unable to enroll any of your fingers, take your iPhone 5s to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for further assistance.
* Moisture, lotions, sweat, oils, cuts, or dry skin may affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
Thanks,
Matt M.

Is anyone else having any problems with their music in your library, in the middle of all my songs I'm getting a skipping noise. Never had this problem before. Can someone help?

I have Windows Vista and last week I upgraded my iTunes, i think it's up to 11. something or other and now all my music in my iTunes library has this scratch-type noise in the middle of the song. I've never had this issue before, all my songs played wonderfully and now every song has this scratching-type noise in the middle of it. Can someone help me?

OK, after looking into the settings on "my account" on the Verizon website, it appears that "caller ID" was removed from my "features" on my line. The only reason I actually noticed this is because I have the same phone as someone else on our account, so I looked at their features and noticed mine was missing. Any idea how to get it back on there? I can't seem to figure it out.

Apple say not possible to download both editions of Lana Del Rey's 'Born To Die' from store (but still take money for both). Anyone else had this issue?

Hullo folks...
Basically:
I purchased Lana Del Rey's Born To Die *and* the 'Paradise Edition' which has the original Born to Die tracks plus extra special edition tracks.
However ITunes store won't let me download all of 'Paradise Edition' because it considers the first half of the album (the original Born to Die tracks) as duplicates.
Here's what Apple say on the matter.
"Hi again Heath,
Thanks for writing back.
Unfortunately, the issue involves songs that have the same titles. So in your case, because you purchased the regular album and the "Paradise Edition" that have songs of the same title, when you download one song, the other song cannot be downloaded.
It isn't only effecting your account, as other customers have reported the issue as well.
Our engineers are still working on the issue, and I'll keep you updated regarding any progress that has been reported. Hopefully it won't be too much longer, however I am not able to give a timeline since our engineers are in a separate department.
Thanks again for your patience with all of this, Heath. Have a great day!"
I am now into month 3 of this ridiculous charade with no foreseable conclusion. I would be quite happy to accept a refund for Lana Del Rey's Born To Die: 'Paradise Edition' but Apple wont give me that. Does anyone know how long Apple has to delay provision of purchased content before it can be considered theft - if it is ever considered theft. Or do I just chalk this one up and kiss away my money.
This has implications for Greastest Hits albums, and compliation albums. Once you have a track in your download library you are never able again to receive that track if it is part of a Greatest Hits or a compliation. In effect purchased playlists are provided incomplete.
I am nearing the end of *month 3* of this ridiculous charade with no foreseable conclusion. I would be quite happy to accept a refund for Lana Del Rey's Born To Die : 'Paradise Edition' but Apple wont give me that. Does anyone know how long Apple has to delay provision of purchased content before it can be considered theft - (is it ever considered theft? they took my money without providing the goods...now going on for 4months )
Or do I just chalk this one up to a weird anomaly and kiss away my money, and purchase the special edition elsewhere. Im also prevented from getting the digital booklet.
What should I do about this situation?
Thanks
Heath Thomas

Thanks so much but none of that helped. It was driving me crazy because it would back up another external drive. I just changed the name of the drive from iPhoto/iTunes Library to Media Libraries and IT WORKED!! I guess for some reason it didn't like the drive being called iPhoto or iTunes ???? I don't understand but I have tried so many solutions and exchanging things out but the name change did it????!!!
Thank you for your help and replying to this. Guess I made my own issue!

I just updated my software on the 3gs to IOS 5 and now none of my apps work. has anyone else had the same problem? what to do?

Do i have to delete and reinstall all of my apps?

See Here
https://discussions.apple.com/message/16514312#16514312

HT1689 Dexter wrap-up podcasts for Season 8 fail to download to my iPad or iPhone. Works on my Mac. Anyone else with same problem?

Any others with same problem?

http://support.apple.com/kb/HT5394
This states that you need to do an smc reset for full powernap functionality. It could be effecting it if it was an older macbook air that you updated to mountain lion?
Ryan

Billing Info bug. I have to verify my billing info every time I download an app.

Every time I download an app for my iPhone 4, it prompts me to verify my billing info, each time charging $1 to my credit card. It becomes annoying when I download quite a few apps each day. It starts to add up. This is an obvious bug does anyone know how to fix it or has anyone heard from apple as to the cause?

Just confirmed with apple that the $1 charges wont actually be completed. They are just to check to see if credit card is active. But even so that money becomes unavailable in my account while verification is happening. Still very annoying in itself to have to verify my billing info for every single download.

HT204406 some of the songs i have downloaded from iclouds cut out after about 50 seconds? Has anyone else had this problem?

Some of the songs I have downloaded from iclouds cut out after about 50 seconds when i play them? Has anyone else had this problem and if so did you manage to fix it.
Thanks

I've had this happen several times... I suspect the download was interrupted for some unreported reason so it only has a partial file or has a corrupt byte in the file it failed to catch.
Just delete the local copy and re-download from the cloud and they play fine.

I recently updated my iTunes to the new version. For some reason the titles and details of songs on the SONGS page do not appear, although the songs will play. Has anyone else had this problem? Every other page seems to be ok.

I recently updated my iTunes to the new version. When I opened it I found that there were no details listed on the SONGS page. On all other pages the relevant pictures/details appear. Although there are no details showing on the songs page, the songs are obviously there as when you click on a line it plays the song that should be listed. Has anyone else had this problem? (I am using a Windows XP Pro system on my Laptop).

Did anyone ever suggest you reset your PRAM?
http://docs.info.apple.com/article.html?artnum=2238
Also might want to try resetting the SMC, although I
doubt there's an issue there.
http://docs.info.apple.com/article.html?artnum=304123
I'm getting tired of people who supposedly know what
they're doing simply guessing that resinstalling the
OS might solve the issue. It's like trying to dissect
a frog with a sledge hammer, and wondering why you
didn't learn anything about anatomy in the process.
These sorts of things, although bizarre, should be
(and probably are) fixable without major surgery.
Thanks for the suggestion... but I think my first question would be why these parameters would need re-setting? This is a new machine... It has never been shut down hard. It is used at most 10 hours per week... mostly using Office 2004 for MAC. I need to figure this out as I will soon need it as a Cs2/CS3 - Aperture workhorse.
I too agree that it is best not to use a sledge when a scalpel is needed... but as a novice to the MAC world I may have been misled by Apple support. I seems to have fixed the symptoms ( some) but appears NOT to have addressed the cause... which is what I am after.
Would TechTool Pro detect a bad HD or RAM?
Thanks....

I recently downloaded the latest version of SnowLeopard and now I can't open any pdf files. Has anyone else had this problem?

I recently downloaded the most recent version of snow leopard to my imac. Now I can't open any pdf files. I just get a dark gray screen when I try to pull one up. Has anyone else had this problem? Please advise.

See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
tt2

I purchase photoshop element 12 and Premiere at Office Depot. The program came in a software download card. I get error saying not vaild. anyone else had this issue?

I purchase photoshop element 12 and Premiere at Office Depot. The program came in a software download card. I get error saying not vaild. anyone else had this issue?

I just bought Elements 12 at Best Buy & I'm having the same problem. My serial number retrieval redemption code is invalid every time I type it in...I'm VERY FRUSTRATED!

HT201303 I wanted to download a song just now but had to verify my billing info...anyone else had a problem entering their card's security code? I couldn't do do this...so couldn't download the tune.

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