HT201328 Unlocking iphone 5

I am using Orange network i phoned them to unlock my phone and they told me to go to Apple store and they will syncronize my phone so that i can use this in different networks. Just want to knwo do i need to make an apointment

They lied to you. Apple does not unlock carrier locked iPhones, only the carrier the phone is locked to can authorize such.
Call back & ask to talk to someone that knows what they're doing at Orange, as only Orange can authorize the unlocking of your phone.

Similar Messages

  • HT201328 Unlocking iPhone without SIM card

    I submitted an unlock request to my carrier (at&t). They indicated that request had been processed and I need to do backup and restore in iTunes while having SIM card in the phone to finish up the process. The problem is that I don't have my at&t SIM card which I disposed after upgrading to a new phone.
    If I erase the phone now and give it to my parents will they be able to use it with another carrier?

    Voprosy k tomu I am the existing customer for AT&T i oni dozhny legal'mne mne unlock the phone potomu chto na nego contract expired. Chto oni i sdelali, no okazalos' chto nuzhno imet' SIM card. ESli net SIM card, to skazali contact Apple. Apple has this knowledgebase article: http://support.apple.com/kb/HT5014
    No tam vse ravno ne yasno smogu li ya razlokirovat' ili net.
    Koroch, esli vy znaete kak unlock iPhone 4 from AT&T, daite please link.

  • HT201328 Unlocking iphone

    Phone has been unlocked by apple. I've followed email advice but phone will not work. Please help.

    Apple does not unlock iPhones. Only the carrier it's locked to can authorize unlocking it. contact them.

  • HT201328 Unlocking iphone 3gs from Apple store

    Vodafone won't unlock my iphone 3gs because the IMEI number doesn't match their records, because my original iphone broke and was replaced by Apple store. They said try Apple. Is this right?
    Any help gratefully received.

    Contact Apple, explain the situation to them and they should be able to rectify it for you.
    I'd recommend calling or using the Express Lane support online... the store will probably not be able to assist in this matter.

  • HT201328 unlocked iphone 4 is not getting data

    I'm trying to set up an iphone 4 previously unlocked from Telus to work on virgin.  Cell and messaging work but data does not.  Tried to change the APN but not luck.  Any suggestions?

    Virgin in the UK is not a supported carrier. You'll have to work it out with them.

  • HT201328 Unlocked iPhone with no old sim card

    I gave my old Iphone to my sister prior unlicking it and she doesn't have the old sim to restore it as we live in diff countries. Is there a way to restore the phone ?

    She did it and still the phone can't read it... Not sure if there is something missing in the unlock process.

  • HT201328 Unlocking iPhone 4

    I have purchased iPhone4 in 2010 by paying full payment i.e. with No-Commitment Fees. So I brought it without contract and now when I have upgraded it to iOS 6.1.3, I want to unlock it as I want to use it in India with the carrriers available here.Please suggest me process to do it or get it unlocked.

    1. Contact your carrier and ask them to unlock the phone, note that that they may charge a fee for this.
    2. Once your carrier has cleared your phone to be unlocked you may need to do a back up and restpre to factory settings.
    follow the articles below to do this:
    Back up:
    http://support.apple.com/kb/ht1766
    Restore to factory settings:
    http://support.apple.com/kb/ht1414
    Hope this helps

  • HT201328 unlock iphone 4s

    I have unlocked my phone i just need to plug it into my laptop , my laptop is broke at the moment.
    can i plug it into somone else latop and use there itunes to unlock it with the new sim ?

    You certainly can, just keep in mind that completing the unlock process requires restoring of the device.
    Unless you backup to iCloud, with a broken laptop you cannot restore to a current backup or put your media back on the device.
    Get the laptop fixed then complete the unlock process.

  • HT201328 I just bought an unlocked iphone 5s, 32 GB, and it came with an AT&T sim card. Is that normal?

    I just bought an unlocked iphone 5s, 32GB, and turns out it came with an AT&T sim in it. Is that normal?

    Certainly sounds that way, with the fact that there was an ATT card included, and your chosen cell provider SIM doesn't work.

  • HT201328 I am looking for a factory unlocked iPhone 5; how do I get one?

    I am looking for factory unlocked iPhone 5; how do I get one? Are all those that are bought online factory unlocked?

    An unlocked iPhone 5 has not been release in the U.S.

  • HT201328 Does buying an unlocked iphone from apple disable some features

    I am currently looking to get an iphone5 and saw Apple sells unlocked iphones.  I currently have an iphone4 that was an At&t phone but I had them unlock it when my contract expired.  I switched over to Straighttalk and it doesnt allow my MMS features to work on their plan.  Ive tried to switch the MMS settings but nothing worked.  If I was to buy an iphone5 would it work on any system with different sim cards and if I had to change the settings would  I be able to restore them to the way it was when i purchased it in case certain things dont work.  Please help

    Yes. The T-Mobile nanoSIM which came with the  full price, unlocked iPhone 5 will work for a prepaid plan. However, neither Apple retail store employees nor the T-Mobile customer svc reps know this. It was quite an ordeal to activate. I had to order the prepaid activation kit online, wait for its arrival by snail mail, then use the activation code from the kit with the nanoSIM to activate the prepaid monthly plan $30/mon for 100 min+ unlim text + 5 GB 4G/LTE. I live in Pasadena, CA, and the 4G and LTE coverage here is extensive and reliable.
    I tossed the SIM which came with the activation kit.
    My local T-Mobile retail store wouldn't sell me a prepaid activation kit when I told them that I wanted the web-only $30/mon plan. The customer svc reps couldn't or wouldn't give me an activation code to use either.

  • HT201328 i havent received a message from carrier yet, but what is correct procedure to unlock iphone 5....

    i havent received message from carrier yet, but what is correct procedure to unlock iphone 5

    Read here:
    http://support.apple.com/kb/HT5014

  • HT201328 Can I buy and unlocked iPhone 5?

    I have searched the Apple site for the buy an unlocked iPhone like that was there before the 5 was released and it is not there anymore. I want to buy my iPhone 5 unlocked so I can go prepaid so I am not over paying for a contract. I am in the military and I was able to get a iPhone 4s unlocked in the middle east in Bahrain, now that the 5 has come out I am going to be going back to the U.S. before they get them. I love having an unlocked iPhone but I want the 5 and all of the U.S. carriers want you to buy it locked with a two year contract then they will unlock it. That ***** because I would rather just pay full price and save the money I would waste on a two year plan. I feel like I am being contolled by the U.S. carriers, because they are forcing us to get a plan.

    You'll have to wait for it to become available unlocked in the US. If history is an indicator, it will probably be announced anywhere from a few weeks to a month from now. Carrier demand has to be met first.
    AT&T has a policy of unlocking iPhones for service members being deployed now, so it may not be as big a concern to you as it would have been previously to purchase a locked phone.

  • HT201328 Unlocking a Japanese AU iPhone 5 - doable?

    Japan is a country of locked up tight iPhones no mater whether u used AU or Softbank. Now that Docomo is on the scene with iPhones and an 4,000 yen unlocking policy for all of their phones up until now, are we going to see a change in the rules?
    I asked at the Docomo shop but the lovely lady working their could not confirm if they were going to unlock them or not...
    Anyone know?

    "Now that all of the carriers in Japan are selling the iPhone I am hoping that there is no need for them to still lock them, "
    I have no idea why you believe that the "selling unlocked iPhones" logically follows "carriers are selling iPhones".  Too, since a carrier charges 4,000 yen to unlock an iPhone, the unlocking would seem to provide an extra revenue stream for the carrier.  Regardless, the unlocking policy is of the carriers, not Apple, and you should contact the carriers directly.
    "I do not have to waste my time dealing with the unknowledgable staff."
    No one is compelling you to do anything.

  • HT201328 my iphone when i was updated then it's locking how can i unlock

    Dear Sir/Madam    
    when i was update my i phone there is no detcted sim card 
    where raised the problem
    now iam using iphone 3gs iOS 6.1.3
    then how can i unlock iphone pls do need full

    When you updated your phone it locked to the orginal carrier.  My guess is the phon ewas hacked to unlock it and now you have updated it has locked it again.  You need a sim from the orginal carrier to activate the phone and then if you wan to use it with a different carrier you have the orginal carrier unlock it for you

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