HT201359 I have £25 of credit on my itunes account but it will not allow me to spend it. Keeps asking for a credit card payment?
Unable to spend credit on my itunes account?
How/when was the account created ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove them after entering them.
If you are trying to gift content then you will need to have a credit card on your account, you can't use your balance for gifting.
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I updated my iphone 3gs today with ios 5. I had 5 custom ringtones on my phone before updating. After updating, it will not allow me to transfer 2 of those ringtones onto my phone. I deleted both ringtones and recreated them. They are in my itunes ringtone library, and show under my phone ringtones. When I sync my phone, 2 will not sync onto my phone? Any information will be greatly appreciated!!!!!
have you tried resetting
hold sleep / home button until apple logo appears ignoring red slider and
allow to reboot
If that doesn't help try this
http://support.apple.com/kb/HT1414 -
I have Apple TV. Today I rented a movie to watch on it. It took my money from my itunes account. It keeps saying that a problem occurred while downloading. It also says to try again later. I have turned off and I have unplugged but nothing works. What do I need to do?
Something like this happened to me, where something went wrong on Apple's end and a movie I rented wouldn't play. I contacted Apple over the phone and they gave me back my money and fixed the problem for future use.
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I have down loaded a film from itunes store but it will not play on my ipod classic any ideas why?
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Connect the device to the computer.
Open iTunes.
Select the content desired to sync.
Sync.
Same way it has always worked. -
I have money on my itunes account but it will not let me make a purchase.
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
* Edit > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"
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* Edit > Preferences > Privacy > Cookies: "Show Cookies" -
I have put 25 pound on my iTunes account but when I try to buy something it goes to my visa account and says billing error payment declined but I have 25pound in my I tunes account why can't I use the money in my I tunes account ?
If the amount of the purchase is close to $21.07, then you need to take into account taxes may be added.
If you go beyond the credit from a gift card the balance will be billed to your credit card account. -
I already have a valid payment method for my iTunes account, but can't get past the Family Sharing setup prompt telling me to add a payment method . What to do?
I had the same problem and found a bunch of others did, too. Unfortunately all the posts had no responses! Anyway, I previously had my payment method linked to my paypal. I tried changing it to my credit card and it worked. Don't know if there's a bug with using paypal but that seemed to be the culprit for me. Good luck!
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How do I transfer music from an external hard drive to my itunes on my mac? I have put the files into the itunes media, but they are not showing up in iTunes!
Hi, did you try iTunes>File>Import?
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My iphone 4s will not allow me to open applcations that I have downloaded. I have tried a few things but still will not allow me to open. Shows they are open once pushing the home button twice. Please help!
Pressing the Home button twice does not show you what apps are running. It shows you what apps were recently used.
Download a free app from the App Store. Once it downloads, your other apps should work properly again. -
I have activated 2 iPhones using ONE iTunes account, but I would now like to remove one iPhone from the account and add it to a new iTunes account. This is so that I can back it up without cross syncing between purchases/apps on both iPhones.
Whats the best method for this?
I'm running Windows 7
Many thanksWhenever a menu choice is grayed out, that is because you have Restrictions turned on in Settings. Be sure to turn it off.
You are confusing an itunes store account with an icloud account. You two can continue using the same ID for itunes (thus sharing purchased music, apps, etc.), but you really should have separate accounts (different IDs) for icloud, since an account is intended for one user to keep his/her devices in sync.
To create a new icloud account, go to
http://www.apple.com/icloud/setup/
Then go to Settings>icloud and scroll to the bottom of the screen and tap Delete Account. (have restrictions turned off) That will disconnect the device from the account but will not delete data in icloud or other devices. Then sign in using the new ID. -
I have an iPod 4s and I am trying to update to IOS 6.1.6. I keep trying to download but it will not allow me to click download and install. I have checked my storage and I have more than enough storage space available. Do you guys have any suggestions?
The only available, signed, iOS, for your iPod, is iOS 7.1. That's why you can't install iOS 6.1.6.
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Guys i have a problem, I used to download apps from one of my friends apple id, now i created my new account, but when i was about to update my apps its asks for my friends id and password. now how could i update my old apps from my new apple id?
The_Tonmoy wrote:
I have no communication with my that friend :/ So it means i need to delete those apps? There's no other solution to update those apps?
No. purchases are forever tied to the apple ID used to buy them. Delete them and buy your own copies. -
I have an ipod touch and have had it for about six months. I have not had any trouble with it but now it will not let me sync- I have downloaded cds to itunes but when I sync my ipod it does not put the cds on my ipod. I have downloaded new versions of itunes and synced multiple times but it still will not let me put them on my ipod. Any ideas on how to help with my problem?
liddodrea wrote:
Please help, I want to update Itunes but it will not allow me to with this issue.
iTunes free download from www.itunes.com/download -
Upgrading to V4 has lost all of my Bookmarks, I still have the restore files in my profile data but they will not load, I have tried importing the html backup file too but it didn't work either. How can I get them back?
Ok this is bizzare!
Thank you for your response, I went throught each and every step without any luck, even got the recovery programme, and painstakingly tried to sift through all that mumbojumbo to find what i needed. finally found the bookmark bit, but it had been fully overwritten :(, so on reading about previous ff versions, found the sqlite thingys, and they were relatively unscathed(partly written over, but saveable apparently TG), saved them to adiff drive, amongst other possibly good folders. Then looked up how to install them, and it said to close FF, and install to profile folder.
So i tried to close FF, and the original problem from a few days ago, where it asked me if 'i was sure i wanted to close this window as it has X tabs open', popped up again. This is where 'open blank page' selection was set, over 'open previous tabs'. Wanting to save that info on how to sort out these friggin files, I reset the Option to 'open previous tabs', and closed FF. After unsucessfully searching for the profile folder on my laptop, i opened FF intending to search online for where i could find said folder.
AND BANG, surprise surprise, the FF I had just closed with only tabs open about finding out what the heck to do, had disappeared, and instead my original saved tabs were up, and my bookmarks are there..... I am gobsmacked! what the heck just happened there???
I have made 3 back up in different folders now, of those friggin bookmarks. I am weary now tho of shutting it all down.... what if its back to the other pages I had with no bookmarks, tomorrow :( -
HT1386 I have downloaded a video,to my iTunes account but can't get it to sync to my iPad.
I have downloaded a video,to my iTunes account but can't get it to sync to my iPad.
Contact iTunes.
Apple - Support - iTunes Store - Contact Us
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