HT201401 iphone turns off by itself and will not turn on unless connected to power

What is wrong with my iphone 4?

Follow basic troubleshooting found in your user Guide for your phone.
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf
#1: Reset: http://support.apple.com/kb/HT1430
#2: Restore: http://support.apple.com/kb/HT1414

Similar Messages

  • My iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on.  can you please help?

    my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on.  can you please help?

    my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on.  can you please help?

  • My razr m just stopped working turned off by itself and will not turn on

    my razr m just stopped working turned off by itself and will not turn on

    raamw,
    My wife has the exact same phone and I have the razr HD (basically the same, just larger screen etc).
    We have run into the same thing a few times, and as stated above by Callie I have found it is a dead battery issue. BUT unlike my previous phone (Droid incredible) that I could usually plug in, wait a few minutes, then at least turn on and use while plugged in, I have found for the M and mine it really took a bit to get it charged.  Kind of like as long as there is some battery you are ok, but once it dies it takes a bit of charging.
    ALSO - I am going to perhaps not use the right terms or words for this, but  I THINK (emphasize think) at least once it wasn't enough to use one of the lower amp chargers.  at least on mine.  tried to charge and charge and didn't seem to work.  Finally I took a charger that I normally need to use for my daughters tablet and use that then it had enough kick.  I will note I think that was the issue.
    regardless each time yes it took awhile before we could turn them on.  ALSO it seemed like it took a much longer time in holding the power button down.  BUT eventually they started up and we were good to go.
    we love our phones, she especially loves the size of the M.  BUT we have learned in the short 2-3 months we have had them, if possible, don't let the thing drain all the way.  just seems to cause a bit of a hastle

  • My phone cut off by itself and will not tun back on

    the iphone cut off and will not cut back on or do anything. it is not receptive when i plug it into my computer either. Help please

    Reset it:
    Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.

  • My macbook model 7.1 will not start up unless connected to power supply even when it is fully charged. Does anyone know the cause of this?

    I have a 4 year old MacBook 7.1 that has worked wonderfully until today. I went to turn on my computer and it would not do so until it had been plugged into the power supply, and it was fully charged. Can anyone suggest what to do to fix this? DO I need to take it to an apple repair tech? Thanks

    Hello ssamaro13,
    I definitely understand your concern with your battery not powering your MacBook when the power adapter is disconnected.  I found a couple of resources that I think might help with this.
    The first thing I recommend is resetting the System Management Controller (SMC) on your MacBook:
    Resetting the SMC on portables with a battery you should not remove on your own
    Note: Portable computers that have a battery you should not remove on your own include MacBook Pro (Early 2009) and later, all models of MacBook Air, and MacBook (Late 2009).
    Shut down the computer.
    Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
    On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
    Release all the keys and the power button at the same time.
    Press the power button to turn on the computer. 
    Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
    You can find the full article here:
    Intel-based Macs: Resetting the System Management Controller (SMC)
    http://support.apple.com/kb/ht3964
    If your battery is still not powering the computer when disconnecting the power adapter, the next thing I recommend is troubleshooting your MagSafe adapter using the steps in this article:
    Apple Portables: Troubleshooting MagSafe adapters
    http://support.apple.com/kb/ts1713
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iphone 3gs turns off by itself and will not turn back on. Even it have full battery backup

    How can I turn it on help me

    I just did that to mine and it worked!!! Thanks chrisu91

  • During the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

    during the io 5 update process, my iphone 3gs froze and now will shut off and turn on by itself, and will not allow me to unlock the phone or do anything with it. how do i fix this?

    Follow the instructions here > http://support.apple.com/kb/HT1808
    You may need to try a few times to get it to work

  • My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

    My IPhone shut off by itself and I can't turn it back on. My lock screen button is broken and I tried plugging it into the wall but nothing happened. Can you guys please help me.

    IIf the battery was completely drained it might take some time before the phone will respond. Wait at least 30 minutes with the phone connected to the charger. Then reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. If the phone starts up let it continue to charge until it's 100%.
    if the broken button will not let you do the reset Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • Hi my 4s is only 5 days old and I have the OTTER Box from day 1 and it has turned off by itself and will has not turned back on some help let me know what to do I'm dieing over here

    Hi my 4s is only 5 days old and I have the OTTER Box from day 1 and it has turned off by itself and will has not turned back on some help let me know what to do I'm dieing over here

    If it is only 5 days old, take it back to where you bought it
    and get it replaced.

  • My iphone 4 switched off by itself and would not turn on I tried charging and rebooting with the power and sleep button ?

    Please help My iphone 4 swirched off by itself and would not turn on at all

    Bring it to Apple for evaluation.

  • The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi.  How can I fix this problem?

    The wi-Fi button on my IPhone 4S is greyed out and will not turn on and therefore I am not able to receive wi-fi.  How can I fix this problem?

    Follow the steps in the article below to try and resolve the issue:
    iOS: Wi-Fi settings grayed out or dim
    If after all the steps the issue remains I'd suggest to book an appointment at an Apple Retail Store to have your iPhone evaluated or contact AppleCare for assistance.
    Hope this helps

  • My new iPhone randomly just stopped working and will not turn on what should i do?

    My new iPhone randomly just stopped working and will not turn on what should i do?

    thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!

  • My phone turned off over night and will not turn back on even when plugged in, is there anything that I can do?

    My phone turned off over night and will not turn back on even when plugged in. Is there anything that I can do?

    If you've left the phone plugged in for at least a half-hour with no results, then try holding power and home buttons simultaneously to do a soft reset (settings) only. If that doesn't work, try seeing if iTunes will recognize the device and let the computer charge the device.

  • My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

  • IPhone 4S wifi is gray and will not find any networks or move. I have hard reset network reset and safari reset. All other devices in my house connect to wifi. Any suggestions other than the 3 that do not work.

    iPhone 4S wifi is gray and will not find any networks or move. I have hard reset network reset and safari reset. All other devices in my house connect to wifi. Any suggestions other than the 3 that do not work.

    iPhone 4S wifi is gray and will not find any networks or move. I have hard reset network reset and safari reset. All other devices in my house connect to wifi. Any suggestions other than the 3 that do not work.

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