HT201401 My little brother has changed my password on my phone, and i cant get on to it.. how to i wipe my phone to start again with out a password?
Need to find out how to wipe my phone so that i can get onto it as my brother changed my password and i cant get onto my phone what so ever.
Then you'll have to force the phone into recovery mode and restore it. Turn your phone off:
Then, leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Similar Messages
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i have tried to resart it and still no luck please help its no good like it is thanks
You'll need to connect the device to iTunes and restore it. If iTunes doesn't recognize the iPod still, try manually placing it in recovery mode first and then performing the restore in iTunes. See this article for instructions on putting the iPod into recovery mode.
iOS: Unable to update or restore
B-rock -
my little brother has placed a lock on my ipad and since he doesn't remember the exact password, the device has been disabled since last year. what do i do?
See the User Guide for instructions for restoring when the passcode has been forgotten.
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if the employee has been terminated and I need to reuse the phone and have no ability to contact them, how can I erase the phone?
Welcome to the Apple community.
Contact AppleCare (or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
I'm not exactly sure what procedures are in place for such events but Apple can assist in such cases, but it may take a while and you may need to provide proof of purchase and other corporate documents.
For future reference your best tactic might be to use Apple Configurator to set up all your companies devices. You can set the password for 'Find my Phone' to be identical for all your devices, whilst allowing the user to use their own password for the remainder of the iCloud services. -
all of sudden a new search engine started in place of google and i cant get rid of that even i uninstalled and reinstalled many times but that problem still there,seem to be some some type of bug in latest firefox .
Hi naveen,
You should take a look at the Knowledge Base article [[Search bar]]. Your default search might have been changed by a particular site. Sites like MSN, Yahoo, etc have been know to ask to become your homepage and change your search engine.
If the address bar search has been changed as well, you might want to take a look at [[Location bar search]].
If that doesn't work you should look at the article [[Preferences are not saved]]. We've also got a [https://support.mozilla.org/en-US/kb/removing-babylon-searchqu-or-mystart list of common search related issues] that might be helpful.
Finally, your issue may be because you've been hit with some [https://support.mozilla.org/en-US/kb/Is%20my%20Firefox%20problem%20a%20result%20of%20malware?s=malware&r=0&e=sph&as=s#w_how-do-i-get-rid-of-malware Malware].
Hopefully this helps! -
My friend put a password on my ipod and i cant get in how can i take it off?
My friend put a password on my Ipod and I dont want to restore it but want the password off. He wont tell me what he put it as and has probly forgot by now. I am wondering how to take it off. I am running an I touch software Ver 4.2.1. I can get anywhere on it and know my way around my apple products well but cant seem to find out what to do on this problem. Please help.
If you were able to remove a pascode - what good would using a passcode do? None - that's what good it would do. You cannot remove a forgotten passcode.
You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad/iPod.
I assume that the concept is the same on the 2nd gen iPod.
iOS: Wrong passcode results in red disabled screen
This will tell you how to restore
iTunes: Backing up, updating or restoring iOS software
If you cannot restore that way, you may have to use recovery mode
iPad: Unable to update or restore -
I was watching a video on the internet when my ipad screen suddenly went black. its not responding but still connects to the computer fine. I tried to restore it and it hasnt helped. it says its restored but the screen still wont function. Is it broke for good?
Is it possible that your battery has died? or that it's gotten too hot?
It is possible that the screen has died, or it could just be a glitch (my screen stopped responding once, eventually all I needed to do was give it a reset)
Since your device responds it means its guts are still good.
Is it still under warranty? If so and if the screen has failed it could qualify for a replacement. -
hi , i'm facing a big problem here,my little brother has set his i pad to an e mail that he dose not remember anymore one day he tried to unlock the ipad but he entered a wrong password many times i had to restore but i cant cus i dont know the apple ID
If you don't know your ID, you can try to find it as explained here: http://support.apple.com/kb/HT5625.
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Hello
ello my little brother has developed lock my iPhone and I could not see the unlocking code Please help and thank you
edited by hostHi Omar_a983,
If you are having an issue with the passcode on your iPhone, you may find the following article helpful:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
- Brenden -
I have bought an used Iphone 5. I dont have the password for the existing login id of the old owner. How do i use the phone and change the log in id?
Unfortunatly the only way that you can get it off is to get the old user to input the password. You may need to contact that old user and see if he can put the old password in. hope this helps.
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i changed my password on my iPod and now i can't unlock it. how do i unlock it with out loosing all my items on it? (e.g. pictures)
Please someone help me?!You have to connect the iPod to your syncing computer and restore via iTunes. If iTune asks for the passcode and yu can't enter the pascode or if you do no have the syncing computer you hove to place the iPod in recovery mde and then restore.
If you did not previouly sync to the computer after changing the passcode, iTunes will ask for the passcode. Placing the iPod in recovry mode will erase the iPod. That is the way this security feature works.
You can restore from backup but you will lose everything since the backup. -
Hi I recently purchased a new mac computer and would like to sync the music off my iPhone to my new mac.However, my phone and my new mac have different apple Ids.The PC which my phone is synced and has the same apple ID but does not let me transfer the music. Home sharing is not working. How do I successfully transfer and sync the music off my ipone 4 to my mac book pro if they have different Apple IDs? Thanks!
What do you mean the PC won't let you transfer the music? Save your entire iTunes folder (this is assuming that you have all your music stored in your iTunes folder) to an external hard drive. Connect that hard drive to your Mac. Copy the iTunes folder to your computer. Hold down the option key while launching iTunes on your Mac. Select the library you just copied when it ask you to select which library you want to open.
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I have the new iOS 7 and am getting texts from another family members phone and they are getting mine how do I disable this without changing accounts
Welcome to the Apple Community.
You could simply set each device to only use a single telephone number (settings > messages > send & receive, but this isn't really an ideal solution since the other person can always change their settings and see your messages and send messages that appear as if they are from you. There is only one real solution and that's to have your own accounts. -
i have purchsed gem in clash of clan through my credit card but i didnt recieve the gems..it has also reflected in my bank account and my itunes purchase history...how can i get them back??who should i complain to??? plz help....
You need to talk to clash of clans first. The game should have a support link.
If they can't/won't help you then you turn to iTunes support.
There seem to be a lot of issues with in app purchases in this game because not a day goes by that someone doesn't post a thread asking something similar. -
my ipod touch is stuck on the restore picture and when i try and sync it to itunes i cant sync to itunes because i have a password on my ipod touch and i cant get to the main screen so how do i reset my ipod ?
Connecting in recovery mode will help: http://support.apple.com/kb/HT1808
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