HT201412 Ipad 2 gets to apple and stops. Reset no help. Restore no help.

I tried resetting. No luck. I tried restoring but itunes insists that it cannot connect. Any other suggestions?

When reset and restore both fail, the next thing to try is recovery mode as described here.
Note you may have to try to get into recovery mode more than once for it to succeed.
http://support.apple.com/kb/HT1808

Similar Messages

My screen went black but the phone is still working because I can hear my text tones come in and also is ringing when someone calls.Screen is still black.Held the home button and top button for up to 5 min,I'm not getting an apple logo for reset. HELP!

The contract on this phone expires March 19. Its not worth getting a new one over a few weeks!

Yes, I understand that. But The screen issue is not a result of user damage. The phone was not dropped when the screen got cracked. My daughter was standing in a chair at the table and dropped one of her toys onto the bottom of the phone and cracked it right by the home button. (Nowhere near the LCD/digitizer flex cables, connections, or logic board components) then a few months later my phone had died, I plugged it in, it showed it was charging, then Apple logo disappeared and screen didn't work. AFTER contacting Apple about the issue and them telling me that it "is a result of the very minimal crack to the sheet of glass that has no relation to the LCD or Digitizer and that the warranty does not cover it I had taken it upon myself to change the LCD/digitizer to no avail, as well as backlight ic and backlight coil to no avail. But how do I go about letting Apple know that it is in fact NOT due to the cracked screen nor is it due to the flex cable connections? I can't. So the lady that works the call center phones trying to "convince" me that she knows what she is talking about and "convince" me that it is from the cracked screen I have to take her word because I can't show Apple that its not because of that without paying them $199 to fix the screen in which case they will just send me a new phone rather than fix the faulty hardware under warranty.

Ipad air getting blue screen and restarting

after upgrading to ios8 my ipad is getting blue screen and restarting frequently. I restored my ipad from itunes and configured as new, still same issue.

Hello harichikka,
Thanks for using Apple Support Communities.
Since you have already restored your iPad as new, but you're still experiencing this blue screen and restarts, the next step would be to ensure your iPad is up to date, and contact Apple.
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
Cheers,
Alex H.

I can't get the laptop to start. I get to the gray linen screen with a gray apple and stop. It will not ask for log in.

I can't get the laptop to start. I get to the gray linen screen with a gray apple and stop. It will not ask for log in.
What do I do now?

Hold the shift key at boot time, then run through this list, did you install anything recently or perform a update of some third party software? Uninstall it.
Step by Step to fix your Mac
Mac won't boot or "You need to restart"
Create a data recovery, undelete boot drive

I'm getting the apple and the loading sign

I'm getting the apple and the loading sign
I’m not sure what’s wrong with my Mac book Pro just yesterday it was working fine and then I tried to shut it down it wasn’t working it just freezed so I pushed the restart button and since then it’s not working all I get is the Apple and the loading sign and it’s been like that for a while, I have tried shutting it down from the button again and it still giving me the apple and the loading sign can anyone help me please
Thanks

Disconnect all devices from your MBP. Boot up from your Tiger, Leopard or Snow Leopard Install DVD *(you don't indicate which OS you are using)* while holding down the "c" key.
Select the language you wish to use, and then choose "Disk Utility" from the menu bar.
Your HD should appear in a panel on the left hand side of the window which opens. Select it and then click on the "repair disk" button in the right hand section of the window.
Once this process has been completed restart your computer and repair permissions directly from Disk Utility.
If Disk Utility is unable to complete the repair, you will need to use a stronger 3rd party utility like DiskWarrior, Techtool PRO (not Deluxe) or Drive Genius.
!http://i50.tinypic.com/izvwo1.gif!

How can I move the tab bar to the bottom, and how do I get my reload and stop buttons back?

The new version of Firefox has repositioned my tab bar to the top and I cannot move it to the bottom. I tried about:config, but browser.tabs.ontop was already set to false - very curious, since this should have solved my problem in the first place.
In the new version of Firefox I cannot get my reload and stop buttons back again.

Firefox uses a combined Stop/Reload/Go button that is positioned at the right end of the location bar.
*You get a Stop button during page loading that changes to a Reload button when the page has finished loading
*You get a Go button if you modify the location bar content
*Middle-click the Reload button to duplicate the current tab to a new tab

HT3964 My mac book pro 2.3ghz intel core i7 will not start up. I get the apple and the circle thing but thats it. Please help!!!

My mac book pro 2.3ghz intel core i7 will not start up. I get the apple and the circle thing but thats it. Please help!!!

Give this a try:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

I 'swapped' my iPad 2 today at Apple and my last iCloud update from yesterday won't load onto the new iPad because I hadn't previously downloaded the newest OS. My last backup was from a month ago, any suggestions??

I 'swapped' my iPad 2 today at Apple and when I tried to load my last update on the iCloud to it, it wouldn't let me because I hadn't previously downloaded the latest OS. Any suggestions?

1. Update IOS of new iPad to 7.0.4
2. Restore iCloud backup to new iPad after the update.

In my iPhoto library i have photos of web pages i don't know how they got there there are hundreds of them ,how do i get rid of them and stop them please help me

in my iPhoto library i have photos of web pages i don't know how they got there there are hundreds of them ,how do i get rid of them and stop them please help me as i have no idea many thanks

im sorry to be a bit thick here i didnt know this was happening until i looked through all my photoes i use an sd card to put pictures on lap top and icloud from my phone but in library there are all web pages i have ever been to ie face book ebay etc i didnt know if there was any thing i should be turning off many thanks for ur last answer though

Currently have been using my ipad 2 to pull up emails from my verizon. Last week verizon updated to my Verizon 2.0 and I can not open my emails or scroll down on my emails. Called verizon and Apple and no one could help me open or access my mobile emails

Currently have been using my ipad 2 to open and read my emails from Verizon.
Last week Verizon upgraded to My Verizon 2.0 and it is not compatable with the ipad 2.
I can't open my emails or scroll down to read them. I called Verizon and Apple and no one can help me..
Has anyone experienced this same issue on their ipad?
Frustrated verizon ipad user.

You can also go to https://www22.verizon.com/ForYourHome/VZRepair/vziha/Service.aspx?ihaweb=EmailSe tup
and it gives you a step by step on adding your account. However don't use the server port number they give you because it does not work. I followed the same steps without changing the number and it worked.
The problem I have is that I can not see the folders I created on my Verizon email account, when I open it on my iPad. I have called Verizon & gone to the Apple store and neither had an answer except to say it was the other's problem.
Can any one help?

I am sending a mass e-mail out to my mailing list and the mail program gets locked up and stops responding before sending the e-mail?

I am sending a mass e-mail out to my mailing list and the mail program gets locked up and stops responding before sending the e-mail. How can I fix this issue? I have done it in the past successfully.

Holly, how many are you sending to?
Are you using the To; or BCC: field?
Individual names or Groups?
I suspect one malformed address at the moment without much else to go on.

My iMacG5 will only boot to white screen, gray apple and spinning gear. Help?

My iMacG5 will only boot to white screen, gray apple and spinning gear. Help?
Also not totally sure if it's an Intel based computer, but that's what I recall. Any way to check, since I can't get to About This Mac window?
It's running on OSX Leopard 10.5.4
First symptom = running slowly - then it kind of froze with color wheel spinning - thought a forced shut down would help - help power button til off, then white screen, gray apple and spinning gear.
Have tried...
1. Turn off the computer by choosing Shut Down from the Apple menu, or by holding the power button until the computer turns off.
2. Unplug all cables from the computer, including the power cord.
3. Wait 10 seconds.
4. Plug in the power cord while simultaneously pressing and holding the power button on the back of the computer.
5. Let go of the power button.
6. Press the power button once more to start up your iMac.
Then try booting from your install disc again.
- No change
And...
Booting From An OS X Installer Disc
1. Insert OS X Installer Disc into the optical drive.
2. Restart the computer.
3. Immediately after the chime press and hold down the "C" key.
4. Release the key when the spinning gear below the dark gray Apple logo
appears.
5. Wait for installer to finish loading.
- The fan just got louder.
Thanks for your help.

You need to do an Erase and Install or an Archive and Install depending on whether the hard drive is OK or needs to be reformatted.
Start by booting from your Leopard DVD. The rest is just following directions.
How to Perform an Archive and Install
An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
Repairing the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
3. Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

My iPad is locked on Apple logo. Already made a restore still have only Apple logo. Any ideas?

My iPad is locked on Apple logo. Already made a restore still have only Apple logo. Any ideas?

Try a Restore but force the iPad into Recovery Mode first.
Doing that involves restarting the iPad, holding the Home Button, and connecting it to iTunes. Holding the Home Button is the trick. Here's an article explaining how to do it.
http://support.apple.com/kb/HT1808
If Force Restarting and Force Restoring doesn't work, it may be time to look up warranty information.
Good Luck.

HT4623 During the update my ipad froze at the terms and conditions page. HELP!

While updating to IOS 7, my Ipad froze at the Terms and Conditions page. Help!

Reset iPad and try again.
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

I synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?

i synced my phone to another computer to get the update and when i went to restore it, all my music was earased, but everything else was normal. how do i get my music back?
I enabled the backup, but when i went to use the backup, the phone recovered everything except the music.

Of course your music was lost - unless you uncheck sync music, you're syncing with another music library. You'll have to sync your phone with the other/original computer to the music back.

HT201412 Ipad 2 gets to apple and stops. Reset no help. Restore no help.

Similar Messages

Maybe you are looking for