HT201413 How can I tell when i have to restart to factory ? What would make it happen to do this ?

I was all working fine ...then about a week ago it showed a iTunes Circle with the arrow pointing up tto it I hope i didnt loose all if mu info ....I really need the pics and other things ...Could someone have done somehing to it ? Like hru Windows. Internet Emploer , Microsoft ...ect. ??  Please help me ...I am a a loss ...I am jus reading ur article on APPLE now ....Jus wonder if someone else coulg do this to me >    TY <3

Put the message in the Trash and then empty the Trash.

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