HT201415 why cant i send imessages through my phone number? i can't choose my number as an option to send from

my number is like light grey, and the only option i can choose is to send imessages through my email.  I have no idea why it stopped working or how to fix it

At the time of this post, there seems to be a problem with iMessage and Facetime but only some users are affected.
http://www.apple.com/support/systemstatus/

Similar Messages

  • HT5622 How do I get my iMessage to work? I just updated to iOS 7. Now it won't allow me to iMessage through my phone number

    How do I get my iMessage to work? I just updated to iOS 7. Now it won't allow me to iMessage through my phone number

    Hello, Cubby21. 
    Thank you for using Apple Support Communities.
    Here are the best resources for troubleshooting issues with Message.
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Cheers,
    Jason H.

  • It won't let me send iMessages through my phone number

    When ever I go to send a message to someone else with an iPhone it won't send as am I message or when it does it uses my email & not my phone number

    Hi e.frye,
    Thanks for visiting Apple Support Communities.
    You may find the steps in these articles helpful:
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    iOS: Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/ts4268
    All the best,
    Jeremy

  • How do i send imessages through my phone number and not my email on the ipad air? it is only allowing my to *** email addresses to send from under settings.

    I cannot get my phone number to show up under message settings. Therefore i cannot send imessages by phone number.

    Using FaceTime http://support.apple.com/kb/ht4319http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/http://www.apple.com/ca/ios/messages/
    iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Set Up Alert Sounds
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    Extra FaceTime IDs
    http://tinyurl.com/k683gr4http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htmhttp://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.htmlhttp://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457#19087457https://discussions.apple.com/message/19087457#19087457
    How to watch FaceTime calls on the big screen with Apple TV
    http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetimehttp://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.htmlhttp://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    How to Receive SMS Messages on an iPad
    http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.htmlhttp://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
    Apps for Texting http://appadvice.com/appguides/show/apps-for-textinghttp://appadvice.com/appguides/show/apps-for-texting
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • Why won't my iMessage register my phone number?

    I had recently had to restore my iPhone 4 because I had forgotten my passcode. After resetting, my phone number hasn't registered for my iMessage, allowing me to only be able to use my email. I tried almost everything: turning it off then back on, resetting network settings, signing out of my apple ID and signing back in, turning off both iMessage and FaceTime and then turning them back on again, removing my SIM card, and finally updating it to the latest iOS 7.0.4. None have worked as there is no check mark beside my number. Can anyone help?

    Try going to this site
    https://supportprofile.apple.com
    Sign in using your apple id and deleting your phone then try to resign up on your phone.

  • I cant connect to iMessage  with my phone number and  I'm on wifi and i have a cellular connection please help

    Please help  me get iMessage with my number

    First, log out of everything including home sharing, imessage, facetime and appstore. Turn on airplane mode for a few seconds and retry turning on imessage.
    You can also try instead of airplane mode you can turn off your phone instead then retry imessage.

  • TS4268 why cant i send imessage with my iphone number

    why cant i send imessage with my iphone number,my number is there but I can't click it I can only use my emails

    Without more informnation
    iOS: Troubleshooting Messages
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting | iLounge Article

  • Why cant i send videos?

    my boyfriend has the original droid and can send up to 1min long videos thru text. i have the droid 2 and cant send videos in any format thru text. and i can only send certain ones to emails.  so why cant i send them by text? and they are short videos. less than 30 secs.

    Within the camera, before you record your video, go into settings and make sure you have the video length and quality set to the "for MMS" settings. Are you taking these steps below to send a video through text?
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    Touch Share. 
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    If presented, touch Yes.
    To resize, touch Menu.
    Touch Resize.
    Touch one of the following options then touch OK:
    176x144
    320x240
    Touch Menu.
    Touch Done.
    Touch No.
    From the To field, enter a 10-digit mobile number .
     As the number is entered, a matching contact may appear and can be selected at any time.
     Alternately, touch the contacts icon (located on the right-side of the To field), touch a contact, touch the appropriate mobile number then touch OK.
     Repeat this step as necessary to add additional recipients.
    To add a subject, touch Menu.
    Touch Add subject. 
    Enter a subject. 
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    Touch Send. 
    Here is a link for additional information. Click here http://support.vzw.com/clc/devices/knowledge_base.html?id=34758#messaging

  • TS2771 why cant i send messages to my iphone or anyone elses phone from my ipod

    why cant i send messages from my ipod touch to my iphone or any other phone

    Without more informnation
    iOS: Troubleshooting Messages
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting | iLounge Article

  • All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!

    All my data on my phone got deleted so I restored it through Itunes and now my IMessage will not recieve nor send out messages through my phone number but my email. I've tried alot but non is really working, help please !!

    Ok. You don't have to select your number. Just check your email under your "grey" number and then at the bottom of this page you will see the option "Start new conversations from". Select your number.

  • Why cant I send mail to myself from the ipad. It remains in the out box

    Why cant I send mail to myself from the ipad. It remains in the out box.
    I am using the wifi only.

    Why cant I send mail to myself from the ipad. It remains in the out box.
    I am using the wifi only.

  • Why are my text messages being sent through my Apple ID to only one person and through my phone number to all other contact when using iMessage?

    Why are my text messages being sent through my Apple ID to only one person and through my phone number to all other contact when using iMessage?

    Is this one person using an iphone or ipad for imessaging?

  • TS4268 i can send imessages to a phone number but not to my daughter's ipad email address. does anyone no why

    i can send imessages to a phone number but not to my daughter's apple ipad. can u tell me how or why i can't do this

    - What happens when you try? Error message?
    - Is the email addrese listed on her iPod in Settings>Messages>Send and receive?
    - Is the same email address listed on your device in Settings>Messages>Send and Receive? If so it will not work.
    Also see:
    iOS: Troubleshooting Messages

  • Why cant i activate imessages & facetime on ios7 5s

    Why cant i activate imessages & facetime on ios7 iphone 5s it keeps saying waiting for activation or error occurred ?

    Are you using a supported carrier? If so, does your carrier have your account provisioned properly for an iPhone?

  • Why cant i send my messages

    Why cant i send my messages

    Messages only works with other iOS devices and with Mac computers running Mountain Lion or Mavericks. In addition to that, the other person that you want to message with must already be registered and set up to use messages on their device. You cannot add them on your own from your device, they have to set it up first on their own.
    If those conditions have been met, try this. Go to Settings>Messages>Show Subject field>Off.

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