HT203167 I have a gift card and I entered the redemption number; now, when I try to purchase an item, the message comes saying I already used the redemption card ???????

I have a gift redemption card; I entered the code, then tried to purchase an item. The response was "you have already used the redemption card" but I had not. What do I do now?

Try this ... https://discussions.apple.com/message/16622370#16622370

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I used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd

i used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd>

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the typ

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the type of files I can import. Any help appreciated.

Well, think about it. This is a Lightroom forum. We are here to answer questions about Lightroom and how to solve problems in Lightroom. Your permissions issue is an operating system issue, not a Lightroom issue. I didn't mean to be sarcastic. But there are plenty of Internet resources that will answer that question.
I just went to Google and typed in "change disk permissions", and there are links for the Mac as well as for Windows listed. There's no sense in me rewriting instructions that are already available.

I have update my iphone, 4 days ago and now when i try to connect it to a network it says unable to join and before i update, it worked perfect so if u guys know anything about it please let me know

i have update my iphone, 4 days ago and now when i try to connect it to a network it says unable to join and before i update, it worked perfect so if u guys know anything about it please let me know!
           sincerly
                 Afghanpro

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
If not backup you MAY be able to get some info from the restored iPod via
How to perform iPad recovery for photos, videos
Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official
http://www.amacsoft.com/ipod-data-recovery.html
iPod recovery software to restore lost music files
-iPod touch Deleted Photo Recovery Tips You Should Know

I have installed photoshop 13 version 32 bits. i have changed my computer and must reinstall version 64 bits. When i try to dawload i have an error message error 7 and 6. How can I succed reinstalling photoshop?

i have installed photoshop 13 version 32 bits. i have changed my computer and must reinstall version 64 bits. When i try to dawload i have an error message error 7 and 6. How can I succed reinstalling photoshop?

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

HT1296 When I try to sync I get a message that says "waiting for items the sync" then it just stays there and runs for as long as I keep it hooked up. Any ideas?

When I try to sync I get a message that says "waiting for items the sync" then it just stays there and runs for as long as I keep it hooked up. Any ideas?

I have tried everything I could to fix this, but some things require actually being on Firefox, and since I cannot get on, I cannot click on the tabs to do it. I have even totally uninstalled firefox, and that has not fixed this. I still get the same message that firefox is running and I need to close it or restart (which I have also tried dozens of times). I have removed things like Java, and that has not helped either. If I cannot even get on line in firefox, how can I fix this. I am not crazy about using internet explorer, but right now, it is my only option. I even tried to start in safe mode, and the same message box pops up!

HT201260 Tried to remove Symantec End Point software by dropping it in the trash and then emptied trash, of course now when I try and install newer version it tells me to uninstall the older version I can not access now. Any solutions?

Tried to remove Symantec End Point software by dropping it in the trash and then emptied trash, of course now when I try and install newer version it tells me to uninstall the older version I can not access now. Any solutions?

You usually have to use the program's uninstaller utility for such things as Symantec. Read this:
http://www.symantec.com/business/support/index?page=content&id=TECH132120
You may need to install it all over again, just to use its uninstaller.

I have Microsoft Word for Mac 2011, version 14.3.1. When I try to open a document, an error occurs, says file type is "blocked from opening in this version." This was NOT immediately after a version update. Any ideas? Thank you.

I have Microsoft Word for Mac 2011, version 14.3.1. When I try to open a document, an error occurs, says file type is "blocked from opening in this version." This was NOT immediately after a version update. Any ideas? Thank you.

Take a look here:
http://support.microsoft.com/kb/953266
If that doesn't help, I'd suggest you take up the question in Microsoft's own forums or with Microsoft support.
Regards.

HT201365 How do I download Whatsaap, Facebook and Skype into my home screen. When I try it gives me an erros message saying that this is not available in a Panamanian store and I live in the US. HELP????

How do I download Whatsaap, Facebook and Skype into my home screen. When I try it gives me an erros message saying that this is not available in a Panamanian store and I live in the US. HELP????

Change your country on iPhone, iPad, or iPod touch
Tap iTunes Store, App Store, or iBooks Store.
At the bottom of the Featured page, tap Sign In.
If you're already signed in, skip to step 5.
Tap Use Existing Apple ID.
Enter your Apple ID and password and tap OK.
Tap your Apple ID.
Tap View Apple ID or View Account.
Tap Country/Region.
Tap Change Country or Region.
Tap the Store menu and tap your country.
Tap Next.
Review the Terms and Conditions and Apple Privacy Policy.
Tap Agree if you agree to the terms and conditions.
In the prompt that appears, tap Agree.
Select a payment method and enter your payment information.
Enter your billing address and tap Next.

HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

I have downloaded Mountain Lion, now when I try to open a document in Pages, it says I need an updated version.

I downloaded Mountain Lion this morning. Now when I try to open a document in Pages, it says I need a newer version. When I go to the App Store, it says I have Pages installed.

What version of Pages are you running now?
The newest update is 4.2 at least for the box set version I have which came out a couple of days ago.

HT3702 When i try to purchase something like a song, it says i need to enter the security number on my card.. and when i do it says i need to enter a valid number. Even though that is the correct number.

When i try to purchase something on itunes it says I need to entrer the security code on my card and when I do it says i need to enter a valid one.

Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/

We have a router at home supposed to support 10 devices but when i try to connect my mac book pro it says another device is using your computer's ip address

we have a router at home that is supposed to support 10 devices but when i try to connect my mac book pro it says another device is using my computer's ip address

Are the IP addresses statically assigned (wrong ), or does the router give them out using DHCP (right )?

TS1424 When I try to purchase, I get this message - Please contact iTunes support to complete this transaction. What do I have to do?

When I try to pirchase, I get this message - Please contact iTunes support to complete this transaction. I've tried the support site and can't get any answers. Does anyone lknow anything about this?

Can someone please reply soon?
Anything can help

HT203167 I have a gift card and I entered the redemption number; now, when I try to purchase an item, the message comes saying I already used the redemption card ???????

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