HT203167 I just purchased a Mac Pro Laptop. After downloading iTunes, I could only access four purchased albums. Any help would be appreciated. Bill Braun
I juat purchased a Mac Pro Laptop. After downloading iTunes, I could only find four purchased albums. Any help would be appreciated -
Hi Bill,
Never bought anything on iTunes, but I think you just need to fill out this form...
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
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I have a new iphone and went into Itunes and it said my new iphone needed a software update. I let it do this and now the apps that I put on won't work and when pressed just flash on then off the screen. I paid £20 for one of them so any help would be appreciated.
Memory Map: http://www.memory-map.co.uk/iphone/
0870: http://www.simonmaddox.com/
Viber: http://support.viber.com/home
VoucherCloud: http://questions.vouchercloud.com/ -
sorry, seems my title is a little long, says it all though, cant boot from usb, cant boot from disc, any thoughts? need my mac bac!!!
i thought about the same thing so i had restored my mac to factory settings did all the updates and tried again however when i dowloaded the software for windows and put it in a cd for me it never said partition y always said install so i would click it but as my comment above it would read the disc for a few seconds and stop all together and not install the software.
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I can't run the powerpoint slideshow on macbook air (mavericks). It just says powerpoint encountered an error and needs to quit, when I select the slideshow option. any help would be appreciated.
You might want to consider starting a new discussion. Since this one is marked solved, less people are likely to look at it.
You can include a link to this discussion. -
Running Photoshop CS 6 on my Windows 7 desktop and now I just purchased a Mac Pro laptop
I just purchased
a Mac Pro laptop and would like to run Photoshop CS 6
I currently am using my desktop which is Windows 7 what is the best way to purchase a license for my laptopPhotoshop CS6's perpetual license does not allow you to run on both operating systems.
You could subscribe to this, which DOES support your running the software on both platforms:
https://creative.adobe.com/plans/offer/photoshop+lightroom?sdid=KIHZP
-Noel -
I have been using a Lightroom 5 including recent upgrades on my Mac Pro laptop for the past 1 year. This was purchased as an upgrade from Lightroom 4 for which I have a serial number. Today I purchased a new Macbook pro and loaded my Lightroom 5 however it is asking for my serial number which I have misplaced. I am unable to trace my serial number anywhere. I have even checked my adobe membership to locate my serial number but it does not seem to have any record which is strange as I have been using this software for over a year now and the previous versions since 2009. Could someone help me in my predicament.
Contavct Adobe support thru chat:
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
Just got Mac book pro. I can't connect to office remotely thru the remote window. My office is window based and I have no problem connecting while at the office thru the server but cannot at home. Any help would be appreciated!
This what my IT replied with:
That teh MacBook cannot connect with RWW because it requires Active-X to connect. That MAc browsers (Safari) do not use Active-X but only Windows (IE) uses Active-X control.
It would seem to me that there must be a way around this. Any help?
Thanks, -
I purchased Quicktime Pro 7. Apple said my order is processed. I tried to follow the instructions to download and activate it but my screen and the instructions don't seem to be the same.
Any help would be appreciated.
Thanks,
TonyOpen QuickTime Player 7. In the QT Player 7 menu choose Registration. Fill in your information.
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Just bought a new hp laptop. Downloaded iTunes. Won't let me play any of my selections. Reads "computer not authorized". What do I do to make this happen?
On your Computer... Open iTunes...
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
When prompted, enter your Apple ID and password, then click Authorize.
See Here > http://support.apple.com/kb/HT1420 -
Hi, I have an iMac which I just booted up and have a white screen with a blue folder with a question mark blinking on and off. Any help would be appreciated. Tommy
That means your iMac could not find a system to use for startup. That may mean the internal hard drive has become faulty, or the hard drive mechanism is fine, but the startup volume ("Macintosh HD" unless you renamed it) may have some type of data corruption that makes it unbootable.
First, you should try resetting PRAM
http://support.apple.com/kb/HT1379
and if that does not help, use this procedure to reset SMC (power management). If your iMac is from 2008, this is the procedure for Intel (not PowerPC) Macs.
http://support.apple.com/kb/HT3964
(This forum category is for "iMac (PPC)," so if this iMac is older (with a PowerPC processor), please post back.)
Disconnect all peripheral devices. When you connect it back to power, if you have been using a power strip of some type, try connecting it directly to a wall outlet, by itself (at least initially). Start up with nothing but the power cord connected, then add only standard mouse and keyboard. If it works, run it that way for a while.
If PRAM and SMC reset have no effect, you should insert your Mac OS X installation disc (for the currently installed system) in the optical drive, and restart with the C key held down. This should get you to the Installer screen, where you can run Disk Utility from the Utilities menu.
In Disk Utility, does the internal hard drive appear in the sidebar? If so, select Macintosh HD in the sidebar and go to the First Aid tab. Use Repair Disk. If an error is found, note if Disk Utility was able to fix it or not.
You can then quit Disk Utility and attempt to restart normally. -
I have tried and failed to copy my iTunes library and playlists from my Windows 8 desktop to my Windows 7 laptop using an external hard drive. Can it be done? Help would be appreciated. I have followed instructions found online but the library of music doesn't pull in. Thanks!
NateMigrate an iTunes library from one computer to another
These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entireiTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one, with ratings, play counts, playlists etc. preserved. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd normally recommend method 1 since it establishes an ongoing backup for your library and unlike copying with Windows Explorer the process can be resumed if it is interrupted and it will continue to the next item if there are any read/access errors.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See Make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2 -
Just installed a HP Color Laserjet CM2320nf MFP printer, at the same time I upgraded to Lion. It prints fine, but I cannot use the scan functions. I downloaded the most recent driver! Any help would be appreciated.
HP says that the drivers for your all in one print/scanner are downloadable from apple. For the scanner to use preview. image capture or the scan icon from the print driver queue. I don't know how old your HP is, but I know that the newer Os from apple don't support a lot of older printers. You might be able find a third party driver that could work.
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hi - i'm a newbie - what is the quickest way to move all my iTunes music, video, etc. to a new computer? any help would be appreciated. thanks.
p.s. i purchased a belkin transfer cable - will that work? i have an iPod Touch.You copy it from one computer to the other.
Type "move itunes library" into the google search bar.
You have posted in the iphone forum. -
My old computer crashed and I am trying to download Adobe X Pro on my computer. I have tried to download and the only download I can find is the Adobe XI Pro. Any help would be appreciated. I have the product key but it's not deactivated on my old computer.
if you need to deactivate, contact adobe support
https://helpx.adobe.com/contact.html
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'. -
I just downloaded iTunes 9 and i do not want to upgrade any further, so when i plug in my iPhone iPhoto recognizes it as a iPhone/camera but iTunes does not recognize it. any help would be appreciated.
ThanksThank you so much. Guess i just have to upgrade now.
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