HT203167 What happens when you pay for a  movie rental on iTunes that does not play for more than a few seconds?

I rented a movie but it only played for a couple of seconds and then it stopped and kicked me back to the iTunes rental page again. This is after I rented the movie earlier in the day on my iPad and discovered I could not play it back through my Apple TV. What do I do now? Do I keep trying to rent it again and again, each time incurring a new rental fee?

Use the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • Macbook won't charge or run off mains for more than a few seconds

    Last week my Macbook power adapter seemed to fail - the light had disappeared and my battery slowly ran out of power. I tried using a different power cable into the adapter to see if the fuse had gone, but this made no difference. After trying several plugs and trying to use it with the battery removed, I decided to purchase a new adapter.
    This worked instantly - the light came on and my Macbook was no longer dead. However, this only lasted for a few seconds or minutes, when the light on the Magsafe plug went out and the Macbook powered off again.
    After trying several things I realised that the problem wasn't really with the adapter - it seems to be with the Macbook itself. If I disconnect the power cable from the adapter and reconnect, the light comes on and it charges again. This happens when the battery is in the Macbook, but also when there is no battery and I run just from the adapter. I can run the laptop pretty much indefinitely as long as I'm happy with 0-10% power in the battery and continually disconnecting and reconnecting the adapter, literally every 30 seconds or so!
    Any ideas whether this is likely to be the logic board or just the power connector inside the laptop? I've tried resetting the SMC already (by disconnecting battery and adapter then holding down the power button for 5 seconds) but that has zero effect..

    I too have problems charging. The macbook and macbook pro adapters seem flawed; if one looks into the problem on any of the many forums, you can see that this problem is widespread. The dang adapter works intermittently. There seems to be no rhyme or reason behind when it 'decides to work or not,' I think it is somewhere in the vicinity of 65% off and approximately, 35% on; in other words, it works properly only about one out of three times. When I first got the macbook it might have been a bit better but this problem of intermittent charging might be getting worse. All I know is several times lately, I have had to wait until randomly retrying it got it to function and by then my battery will have exhausted down to below 10%. Has anyone discovered any tricks which help kick this adapter in? I have heard rumors of a recall but that is all it is, I believe . . .

  • TP Unable to See Wifi networks for more than a few seconds

    I've read a bunch of wifi related posts on these forums but none seem to be the same problem as mine.
    My touchpad rarely, if at all, sees any networks. If it sees my network it usually loses it before I have a chance to finish typing in the password. I can wait, sometimes up to 20 minutes for it to finally see any networks again and try to login again only to have it lose it and start searching for networks.  Manually typing in the network tells me no network with that name can be found. I managed to set my android phone up as a hotspot (without any security) and connected to it long enough to get through the setup and reboot, then it was back to not seeing any networks, not even my phone.
    Things I've tried:
    - Sitting 2-3 feet from the router
    - New router (bought it the same day I got my TP)
    - Disabled all security
    - Tried setting router to 802.11b only, g only, mixed, different channels, rebooting router
    - MAC filtering is not enabled
    - Resetting the TP (power + home) sometimes gets me a connection for a few seconds.
    - I have 2 android phones, 2 laptops, a home theatre, and a wireless printer that can see my network and my neighbors networks all the time and have no problems getting and staying connected.
    - Did the 3.02 upgrade by usb to my computer
    - Toggled wifi, toggled airplane mode
    I called support and had my TP sent in for warranty. I received a new one (serial number and MAC addresses are different so it is a different device), but it's doing the same thing.
    I called support again and did all the usual troubleshooting and the guy felt like I do, very confused how it's losing ALL networks so often. I'm taking it to work where there's an open wifi network I can test it with and do the 3.02 upgrade (new TP came with 3.0 installed).
    Has anyone else run into this? Is there a bad batch of TPs with faulty wifi chips or antennas? Is the TP just not compatible with my Cisco E1200 router (and causes it to stop seeing all networks?)? Does anyone else have any ideas? I'm at a loss and find it hard to believe having this one exchanged as well will be any different.
    Thanks,
    Brad
    Post relates to: HP TouchPad (WiFi)

    Are you broadcasting your SSID? Sometimes this can cause a problem connecting. Is this Cisco router running any turbo modes or special preparatory protocols.
    There are no know issues with Wi-Fi connectivity except on first connection; and the chance of 2 devices having the exact same issue is very unlikely. This sounds like something to do with your wireless router.
    Have you tried to connect to another Wi-Fi hotspot elsewhere?
    Do you have any 2.4 GHz wireless phones or security system that could interfere with connection?

  • MacBook Pro won't sleep for more than a few seconds

    For a few months now my late '08 MBP has been intermittently refusing to sleep. When I close the lid, the system will power down to sleep mode, the Apple on the top goes out and the power light will fade off and on as expected. But after a few seconds, the cd drive whirrs and the system powers up again and I have to choose Apple Menu > Sleep, because closing the lid doesn't work.
    It's an intermittent issue: sometimes it'll sleep first time, other times it needs to be told to sleep from the Apple menu three or four times to persuade it to get some rest.
    I've tried the usual suspects: Turning off Bluetooth, PRAM, SMC...anyone else have this problem?

    Certain settings, e.g. printer sharing, can prevent sleep. There are other possibilities as well. See this kbase article:
    http://support.apple.com/kb/HT1776

  • IPod not turning on for more than a few seconds or recognized by computer.

    Hey, if anyone could help that would be great. I have an IPod 2G with 3.0 software. The problem started that when I plugged my IPod into the computer it would charge, but ITunes would detect it and Itunes would lock up. As soon as I unplugged the Touch Itunes started working again.
    So, I went into the Touch settings and hit reset. The thing got about 75% done erasing files and the battery died. Now when I turn it on it shuts down after a few seconds and Itunes still doesn't recognize it.
    Any ideas?

    you're welcome
    i tried

  • Macbook Pro Airport won't connect for more than a few seconds on battery

    My Macbook Pro will not stay connected to my work Wifi lan running on cisco AP1213G. It connects for a few seconds then drops the connecion whenever it's on battery power. On mains power it connects after saying there was an error but will occasionally not pass any trafic
    SSID is hidden, network uses WPA.
    AirPort Card Information:
    Wireless Card Type: AirPort Extreme (0x168C, 0x86)
    Wireless Card Locale: Worldwide
    Wireless Card Firmware Version: 0.1.24
    Current Wireless Network: lonschap01-lan
    Wireless Channel: 5
    Any ideas?
    Rob
    Macbook Pro   Mac OS X (10.4.7)   2Gb Ram, 100Mb HD 2Gz Core Duo.

    Certain settings, e.g. printer sharing, can prevent sleep. There are other possibilities as well. See this kbase article:
    http://support.apple.com/kb/HT1776

  • After upgrade to 7.0, crash when left idle for more than a few minutes & if click contact without checking the box first.

    I had no serious problems with Firefox until downloading the current version. Since then I've had frequent crashes, usually several times a day, and even with CTL + ALT + Delete I have difficulty closing Firefox down. The crashes happen more frequently when I leave the program idle for, say, 15 minutes or more or when I attempt to open a contact for editing by directly clicking on the contact name, without checking the box first.
    My anti-virus software is ESET-NOD.

    I get this on firefox. I get this on waterfox. I get this on nightly. I don't get it on chrome. I don't get it on internet explorer. I don't get it on comodo dragon. I don't get it on arora. I don't get it on konqueror...... Anyone noticing a pattern here?
    I'm willing to admit that it's probably something to do with my isp server, so Mozilla can feel holier than thou about it, but if that's the way they insist on going, I suggest that the next time they upgrade, they call their browser Canute.

  • MSI GX630 - My turbo will not stay on for more than a few seconds

    I have the laptop plugged in to AC and when I enable the turbo , it says turbo on then almost immediatly it says turbo off and turns back off. Some times it will stay on for up to about a min, but it never will just stay on. Do I have a bum cpu that can't handle the over clocking, overheats, and then it automatically reverts back to normal cpu speed or what? Anyone else have this problem? It is not that big of a deal, but if they are going to sell a laptop with a turbo option, I think they should test it to make sure that it works with something that taxes the cpu and can handle it.

    See here about EC Reset ==> https://forum-en.msi.com/index.php?topic=112416.0

  • Why won't my iPod let me listen to music and videos for more than a few seconds?

    When I press the music icon, my iPod goes to my playlists for about 2 seconds, appears to flash, and then returns to the home screen. What should I do??

    Try the basics from the manual:
    Restart.
    Reset.
    Restore.

  • Ok. so I can not stay on any website for more than a few seconds.  safari crashes and goes to the home screen..  add to that my buttons do not work so I can not reboot.  this all started after my child has been watching those minecraft videos

    j

    Has the iPad beed dropped?
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • What to do when you pay for an application and it ...

    What to do when you pay for an application and it fails to install? I paid for an application, but it fails to install. I have no idea how to contact Nokia (the ovi store is quite bad in this). Also, does anyone have technical suggestions of were to look at to troubleshoot?
    Rimugunides O'Brian

    You can contact Nokia using the "Contact us" tab to the top right of this screen. I am sure they will be able to assist you or at least point you in the right direction.

  • HT1539 What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    What happens when you attempt to download a digital copy, but it doesn't upload in iTunes, and you're not allowed to use the code again?

    Thanks for your reply, but you might have misunderstood it a bit. I'm NOT trying to buy a movie. ****, I'm not even in the actual Apple Store, when this happens I'm in the library not the Store part of iTunes.
    To clarify - I have purchased a physical copy of a movie which came with another physical copy which contains the digital copy. The digital copy is on the DVD, all I need is just to transfer this file to my iPod Touch, for example, I'm not trying to download it from the store or repurchase it and it's not any gift code that I've received, the digital copy is on the disc. This is the first time ever that I've purchased something on a disc and I'm not allowed to access it because the disc hasn't been purchased within my country.
    So again - I'm not attempting any purchase or download any purchased digital copy - it's on a DVD I own physically so... why is even the region of my Store relevant, the code I enter is (as I assume) just supposed to check if it's a legal genuine copy (which it is, as I've said - there are 6 discs in the pack: 3 movies on 3 Blu-rays and 3 DVD containing these digital copies of them). If I own it, I think that's proof enough that I have the right to use it. I just don't get it. I fully agree with you and understand your point if there was any purchase going on here, but it's not, it's just - I put a disc into my computer and I can't access it

  • What happens when you get Error 1905??

    ERROR 1905 MODULE C:/PROGRAM FILES/ITUNES/ITUNESMINIPLAYER.DLL
    FAILURE TO UNREGISTER
    HRESULT-2147200472
    CONTACT YOUR SUPPORT PERSONNEL
    Okay...so what do I do? After this it goes to "stopping services", but says it is unable to do that. Then when I open I-tunes it says that the part of the program where the computer connects to the ipod was not installed correctly. this is soooo frustrating. my brother's had an ipod shuffle for about 2 years so itunes was already installed. i was just trying to update it so my ipod video could be read.
    iPod with Video   Windows XP  

    Sorry no but here is some info anyway,
    We increased MaxPermSize from 192 to 512
    We also increased min and max JVM Heap size to 768 and 2048 respectively.
    Since then I think we have not experienced this problem more than once.
    We also have one server with the default parameters and it seems to work fine.
    I believe that size, and number of simultaneous request/responses have an impact  on this.
    We will now install the latest updates and after that decide whether to start logging jvm activities or not.
    Best regards
    Lennart
    Från: Neo Rye [email protected]
    Skickat: den 28 november 2012 06:44
    Till: Lennart Risfelt
    Ämne: what happens when you  get a "PermGen space null" error?
    Re: what happens when you get a "PermGen space null" error?
    created by Neo Rye<http://forums.adobe.com/people/Neo+Rye> in ColdFusion - View the full discussion<http://forums.adobe.com/message/4879436#4879436

  • HT4527 What happens when you can't authorize anymore computers?

    I have authorized 4 computers at this point for my itunes data due to computers breaking and I wanted to know what happens when you cant authorize anymore computers. How would you get everything you bought?

    Then you need to de-authorize some computers or get another Apple ID. If you no longer have some computers that are still authorized:
    About De-authorizing Computers (contributed by user John Galt)
    You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.
    Open iTunes on a computer
    From the Store menu, select "View my Account..."
    Sign in with your Apple ID and password.
    Under "Computer Authorizations" select "De-authorize All".
    Authorize each computer you still have, as you may require.
    You may only do this once per year.
    After you "de-authorize all" your authorized computers, re-authorize each one as required.
    Also, see iTunes Store- About authorization and deauthorization.

  • HT1976 what happens when you cannot get a 4g network

    what happens when you have a 4g phone and you are in an area that does not have 46 reception

    There really aren't any special settings for that sort of thing. What does your phone say just to the right of your carriers name when you don't have 4G coverage?

Maybe you are looking for

  • Strange black and gray lines and lockup as soon as MBP powers on

    I was surfing the web, and opened a particular tab when the 26" Samsung display that I use with my MBP yellowed and just weirded out in general. All of the colors funked out, and all kinds of plaid patterns appeared. Then I had a kernel panic. I disc

  • Profile option update at responsibility level from backend

    Hi, I referred few online and oracle support document to update the profile option from backend. I was able to change the profile option at site level, but when I am trying to update the profile at responsibility ( or any level such as user etc), I a

  • Using iDVD Is A Widescreen DVD Possible From Anamorphic DV ?

    I have down-converted HDV to DV and edited it in Final Cut Express. When burned in iDVD the video appears as a squashed 4:3 instead of 16:9. I have been following these instructions to "trick" iDVD into making a widescreen movie but I can't get the n

  • Button navigation musical chairs

    I am running into a nightmare trying to set the navigation direction within a title that include 5 chapter menus. I will go through each of the buttons and set the direction, but once I am done, and double-check the buttons, the navigation is nothing

  • Using WDComponent in another DC

    Hi Everybody, i would like to use wdComponent defined in one DC in another DC. I try detail describe what I have made: 1. I have created SC's: BaseSC and MainSC (main depend on base) 2. I have created track with both sc's 3. I created DC's: mainDC (i