HT203175 Is anyone having memory leak issues with 64bit Windows 7 and iTunes?

iTunes runs for a period of time and then a dialog box appears. It takes longer if you let the program change tracks as in a playlist. You can accelerate the process by picking a new song after they play for a while (double click). Eventually, you get a dialog box that states - The iTunes Library file cannot be saved. An unknown error occured (-50). Eventually, the program locks up.

One thing that you can try that i read was disable the iTunesHelper.exe program either by the msconfig program or just disable the service. Appearently this can cause a similar issue. All this program does is open iTunes when you connect your iPod to your USB port. I am wondering what 64bit patches you guys are on? Maybe if you list them we can figure out if some Microsoft patch is causing this issue, a circumstance, or bad programming from Apple. I will review my system and list my patches tomorrow. I dont remember this always happening, nor do I remember it only happening after an upgrade to the iTunes.exe or iTunes files. Sometimes, things seems a certain way until you really find out their root cause. I am still trying to find some time to finish debugging the application. I didnt realize how big the symbols directory was for Microsoft. I am finding myself juggling disk space since i am using a laptop.

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Memory Leak Issue With Win7 64 bit and Youtube.

I have a Win7 64 bit using IE9 with version 11.4.402.265 installed. 4 MB installed.
Whenever I go to Youtube or Liveleak, and watch videos, over time it uses up to 4gigs of my memory! Even if I close the window, it does not free up the memory until I Ctrl/Alt/Delete and shut down the window(s).
I normally only keep open 1-2 windows. Google toolbar is about the only thing installed. I can open 5 and more tabs, but as long as the site does not use flash, I don't have issues and each window usually uses under 200k memory watching them in task manager.
When I go to open and watch a youtube video, it slowly climbs to 200k and within an hour, I can be at 2 gigs or more memory and up to 4 gigs within 2 hours (or sometimes much sooner). Closing the window does not release the memory until I end task on it and then after a minute or so, the memory seems to clear and everything is back to normal.
I searched the forums and seems lots of users, report memory leaks, some using yahoo toolbar installed, which is not my case. I do use yahoo as my e-mail address, no idea if that is related or not. I had the same issue when I had the prior Flash version installed, this has been going on for months. Right now having only this window open, using 129, 192 memory. If I open one more window (using the 64 or 32 bit browser) and start youtube, the memory in that window keeps climbing about 50-100kb a second, so it adds up quickly. I have kaspersky running in the background and that is about it other then my nvida driver setup.
Really frustrating that so many people here and across the internet have reported this. I did have IE8 a few weeks ago and still had the same issue, upgraded to IE9 to see if that helped.
Interesting side note, if I pause a video, it slows way down on the memory leak, but still rises at a slower pace. I don't know if this is an IE thing or Flash. I have had this setup since 2009 and don't recall having issues with IE7. I use Youtube so much as a teaching instrument as a music teacher, so constantly have lessons going on it.
Thanks and hope someone has come up with something. I also build computers and have done some programming, so I could modify a file if needed with clear instructions.

This could be similar to bug https://bugbase.adobe.com/index.cfm?event=bug&id=3334814

Memory leak problems with loading videos over and over.

I'm having memory leak problems with loading videos into a VideoPlayer aswell as FLVPlayback.
What the flash should do:
- Should be running for 7 days without having to restart the projector.
- Interface that shows people around a 360 3D model with 5 different parts and at the stops it makes during the rotation you can click to zoom in on a location which plays a movie for that aswell.
- Shows a video out of 5 parts for a 360 rotation in 3D in mp4 video (added each time and cleaned up, see code below).
- Still images are used when the video clips are done playing (MovieClip in stage).
- Should run automatically when there is no user interaction for X minutes.
What the problem is:
- The flash (as a exe and swf i guess) starts to consume memory over time (say 10 hours) until the projector crashes. This usually at around 1.75 GB of memory.
I cannot see why the Flash cannot garbage collect this and free up the memory. Mabye there is something I don't understand about the garbage collection in flash?
Here is some code from the video loading and playing:
var fVideo:VideoPlayer;
VideoCreate();
function VideoReady(pEvent:VideoEvent):void
trace("VideoReady()");
     // start playing video
fVideo.play();
function VideoLoad(pUrl:String):void
     trace("VideoLoad(" + pUrl +
     VideoCreate();
     if (pUrl != "")
          if (fVideoFolder + pUrl == fVideo.source)
               fVideo.seek(0);
VideoReady(null);
          } else {
trace(fVideo.state);
               if (fVideo.state !=
VideoState.DISCONNECTED) fVideo.stop();
fVideo.close();
fVideo.load(fVideoFolder + pUrl);
     } else {
// error no url
function VideoCreate():void
     trace("VideoCreate()");
     // remove old one
     if (getChildAt(0) == fVideo)
          removeChildAt(0);
     fVideo = new
VideoPlayer(1024, 768);
     addChildAt(fVideo, 0);
     fVideo.autoRewind = false;
fVideo.addEventListener(VideoEvent.COMPLETE, VideoDonePlaying);
fVideo.addEventListener(VideoEvent.READY, VideoReady);

Hmm. It's in connection with Dropbox. Så apparantly you can only use one of the two at the same time if you want the programs integrated in Finder.

Sync issues with iPhone 6 Plus and iTunes

I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.

Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments.

Memory leak issue with link server between SQL Server 2012 and Oracle

Hi,
We are trying to use the linked server feature with SQL Server 2012 to connect SQL server and Oracle database. We are concerned about the existing memory leak issue. For more context please refer to the link.
http://blogs.msdn.com/b/psssql/archive/2009/09/22/if-you-use-linked-server-queries-you-need-to-read-this.aspx
The above link talks about the issues with SQL Server versions 2005 and 2008, not sure if this is still the case in 2012. I could not find any article that talks about if this issue was fixed by Microsoft in later version.
We know that SQL Server process crashes because of the third-party linked server provider which is loaded inside SQL Server process. If the third-party linked server provider is enabled together with the
Allow inprocess option, the SQL Server process crashes when this third-party linked server experiences internal problems.
We wanted to know if this fixed in SQL Server 2012 ?

So your question is more of a information type or are you really facing OOM issue.
There can be two things for OOM
1. There is bug in SQL Server which is causing the issue which might be fixed in 2012
2. The Linked server provider used to connect to Oracle is not upto date and some patch is missing or more recent version is to be used. Did you made sure that you are using latest version.
What is Oracle version you are trying to connect(9i,10g, R2...)
Please mark this reply as answer if it solved your issue or vote as helpful if it helped so that other forum members can benefit from it
My Technet Wiki Article
MVP

Memory Leak issue with TreeView

Hi,
I get Memory Leaks in the TreeView, if I open the stage which contains the TreeView several times.
Everytime I open the stage, I clear the TreeView and populate it with new items.
However there are leaks.
I think this is a bug. But maybe my code is wrong and someone could comment on this issue.
See this test case:
i < 10: 5854 KB
i < 100: 35944 KB
i < 200: 64515 KB
import javafx.application.Application;
import javafx.event.EventHandler;
import javafx.scene.Scene;
import javafx.scene.control.TreeItem;
import javafx.scene.control.TreeView;
import javafx.scene.layout.VBox;
import javafx.stage.Stage;
import javafx.stage.WindowEvent;
public class TestApp3 extends Application {
    public static void main(String[] args) throws Exception {
        launch(args);
    public void start(final Stage stage) throws Exception {
        VBox root = new VBox();
        SubStage subStage = new SubStage();
        for (int i = 0; i < 10; i++) {
            subStage.show();
            subStage.hide();
        System.gc();
        System.out.println((Runtime.getRuntime().totalMemory() - Runtime.getRuntime().freeMemory()) / 1024 + " KB");
        Scene scene = new Scene(root);
        stage.setScene(scene);
        stage.show();
    private class SubStage extends Stage {
        public SubStage() {
            TreeView<String> treeView = new TreeView<String>();
            final TreeItem<String> rootNode = new TreeItem<String>("Root");
            treeView.setRoot(rootNode);
            setOnShowing(new EventHandler<WindowEvent>() {
                @Override
                public void handle(WindowEvent windowEvent) {
                    rootNode.getChildren().clear();
                    rootNode.getChildren().add(new TreeItem<String>("Item"));
            Scene scene = new Scene(treeView);
            setScene(scene);
}Edited by: csh on 07.09.2012 06:14
Edited by: csh on 07.09.2012 06:14

Hi. If You replace
    rootNode.getChildren().clear();
    rootNode.getChildren().add(new TreeItem<String>("Item"));
with:
     rootNode.getChildren().setAll( new TreeItem<String>("Item"));
You will get the following:
i < 10: 2881 KB
i < 100: 3341 KB
I <200: 3478 KB

Anyone having vimeo playback issues with Safari 5.1.10 running OS 10.6.8?

Since upgrading to Safari 5.1.10 for snow leopard I've notice play back issues with some of my video's posted on vimeo. Video pops up or down in brighteness and contrast and in one case goes all pixelated for one shot and back to normal after that.
http://www.marcosdurian.com/Five_Hours_South.html
@ aprox: 02:07-02:11 (brightness/contrast pop) & 03:38-03:41 (sever pixelation)
http://www.marcosdurian.com/Narrative.html (Northbay - the first clip)
@ aprox 00:28-00:50 (brightness/contrast pops)
The video files playback normal in FireFox, Safari 6.0.5 on 13" Macbook pro. Also plays normal on iPhone 5 w/ ios 6. The files also playback normal on the vimeo website when viewed as flash player but when switched to HTML5 Player the issue is back.
Please advise.
thx

I looked at the first one - I see the same behaviour here on 5.1.10
When viewed in Safari, the vimeo iframe code is defaulting to 'HD' from the several HTML5 versions of video available - the oddness around 3.38 (screenshot below) is visible on that version in any browser, or even if downloaded & played in quicktime. Firefox defaults to Flash, here anyway. Switching 'HD' off in the player, loads a different file, without the problems.
I haven't looked in Safari 6 - but it's presumably using a different file.
Vimeo's conversion seems to have slipped up.

Does anyone else have display issues with Intel X3100 graphics and OS X Lion?

I took the screenshot below to demonstrate one issue I have had with graphics since upgrading to OS X Lion. I use a Late 2007 MacBook with 2.0GHz Core 2 Duo and the Intel X3100 graphics chipset. I have 4GB RAM. Had to reboot to get this to correct itself. The problem is the menubar (obvious) and the desktop image is missing, replaced by the grey.
I have an external monitor connected (second image) and everything displays properly there.
Some other issues I've noticed are using Mission Control sometimes yields unpredictable results, graphically speaking, and the fullscreen apps don't always allow me to see the menubar. These all seem graphically related. Is this a hardware or software problem? Any solutions?

Here is another display issue with my machine...perhaps software rather than hardware? The icon for the rtf file "Matt Passages" is missing entirely. There is a faint rectangle present instead. The same file has an icon in the first image posted above. No change to the file since then. And two other RTFs have the icon! Odd things with Lion.

Issue with multiple iBook accounts and iTunes

My daughter and each have a user account on her iBook (mine is the Administrator). I am able to log onto iTunes and access the iTunes Store; however, if she is logged on, she cannot access the store. We went to an Apple Store today and could not get this figured out. Has anyone else had this issue, and if you did, how did you resolve it?
Thanks.
Jon

My daughter and each have a user account on her iBook (mine is the Administrator). I am able to log onto iTunes and access the iTunes Store; however, if she is logged on, she cannot access the store. We went to an Apple Store today and could not get this figured out. Has anyone else had this issue, and if you did, how did you resolve it?
Thanks.
Jon

Issues with multiple apple IDs and iTunes accounts

I work in an office that is all mac based and have mac computers at home. I have an apple ID and iTunes account for personal use where I purchase books and music and I have an office apple ID and iTunes account to share calendars with colleagues using iCloud and purchase work related apps like upgrades to operating systems, etc.
I have an iPhone that is set up with my personal apple ID so that my music is on my phone and so that the photo streaming is attached to personal photos, etc. Is there a way to sync my personal contacts with my contacts that are registered with my professional apple ID? Ideally, I would like to have my iOS devices syncing my calendar and contacts with my work apple ID and my music and photos with my personal ID. Is there any hope or am I stuck?
Thanks for any help anyone might have...

Welcome to the Apple community.
So far as contacts and calendars go, you can share your works data and your personal data with your iOS device by entering the second account as a secondary account in settings > mail, contacts and calendars.
You should also be aware that your iCloud and iTunes accounts and different accounts, you do not have to use the same ID for both.

Iphone 4s. Windows 8.1 hp laptop. Itunes does not see my phone when I plug it in or launch itunes. My other computer sees it no problem, Is there compatibility issues with win 8.1 and itunes? Very frustrating...

Need help getting itunes to recognize my 4s, my older other computers have no issues. I have hp 2000 with windows 8.1..

That didn't work for me....I have done every concievable action to resolve this....now I am getting pissy......Went through all the suggestions on the support page....I am going absolutely nuts here, uninstall, reinstall, set this default to that....NO ONE KNOWS WHY THIS IS HAPPENING OR IT WOULD BE ADDRESSED ALREADY!!!!!!
Sitting right next to my new laptop is the old one that started out with XP on it. Has Win7 and itunes fires right up. I called my brother, he doesn't have apple products. He just bought a new laptop and did the 8.1 upgrade and guess what? Itunes still won't recognise my 4S....
ANY FEEDBACK WOULD BE GREAT. However, keep in mind I have done everything except throw the laptop and the phone.....
IF IT AIN'T BROKE DON'T FIX IT!!!!!!!

Has anyone got 7th gen nano recognized by Windows 8 and itunes

Has anyone anywhere got I tunes and Windows 8 to recognize and accept the new 7th gen Ipod Nano. Microsoft says it is not compatible. Bought new nano, threw away the box like an idiot, and now have something that doesn't work. I've tried the lists.

Hi monte951,
If you are having issues with your iPod Nano not being recognized by iTunes on your Windows machine, you may find the following article helpful:
iPod not recognized in My Computer and in iTunes for Windows
http://support.apple.com/kb/ts1369
Regards,
- Brenden

I recently tried to upgrade my itunes on my dell laptop with 64bit Windows 7 and it stopped working completely. So I tried deleting and installing all over again and haven't been able to reinstall it since. I've tried numerous things i've read in forums

I recently tried to upgrade my itunes on my dell laptop with 64 bit windows 7. It stopped working so I deleted all files and tried to reinstall and haven't been able to since. I've tried numerous things i've read in forums and nothing seems to work. The installation will not move past the "publishing product information" point. After being stuck there for a while this error message appears:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",process or Architecture="x86"', Please refer to Help and Support for more information. HRESULT: 0x800736FD
I hope someone is able to help me with this.

Did you already try what bnoir suggested in this post about error 0x800736FD:
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
This thread might help as well, suggestion provided by bnoir:
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
If you're getting 8000FFFFs, try the following Microsoft document:
[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
Message was edited by: Ingo2711

Memory leak issue with static basicWriteLockInfo

Hi,
I am using JE 3.3.69 and am seeing a memory issue that I do not see with JE 3.2.76. The application loads the database (filling the DB cache in the process), fully closes the environment, re-opens the environment, and then preloads databases until the DB cache of the new environment is full. What seems to be happening is that the the DB cache from the closed environment is never garbage collected and the preload causes an out-of-memory error since the heap is not big enough for two full caches.
I saw that there is a static field in WriteLockInfo referencing a database (through the abortDb field) and is thereby holding on to the objects that make up the DB cache of the closed environment.
static final WriteLockInfo basicWriteLockInfo =
new WriteLockInfo();
Should this static field belong to the environment instead?
Is there a work-around I can try?
Thanks,

This bug, or something very similar, still exists for databases using the shared cache.
The whole shared cache ends up leaked.
I don't know what is causing the leak, and if it is the same or similar internal cause as the previous bug.
I can confirm that for databases using their own (non-shared) cache, it no longer occurs but did in the past.
Reproduction:
Open Environment A (large) with locking disabled, using the shared cache, set the cache to a known percent value.
Open Environment B, C, D, etc in the same shared cache
Access Environment A until a large amount of RAM is used by the cache. Stop activity. Garbage Collect. Note remaining heap size (JConsole, Jstat, JMX, various other ways).
Open Environment A2 (same thing, different dir -- in our case we are swapping out updated data).
Close Environment A. Garbage collect -- no difference in size. Note, A2 has not been accessed at all.
Access Environment A2 again causing more memory to be used. It will grow well past its previous level above.
Open Environment A3.
Close Environment A2. Garbage collect -- it will free up all the stuff associated with A2, but all the stuff from A still remains.
The effect is as if the first shared lru cache is lost. Repeated opening and closing recycles the memory properly. But whatever is accessed in the "first" opening is lost forever.
When you use a cache that is 40% of the heap size (3500MB heap) and you lose 40% of the heap, its bad.
We are unable to use the shared cache feature due to this bug, though we are thinking about investigating a purposeful open/access/close upon startup to work around it.

Is anyone having WiFi connectivity issues with 6.02

Is anyone else having problems with connectivity to WiFi hotspots since upgrading to 6.02. I have an iPhone 5, and ever since I upgraded, I can't connect to public hotspots without first restarting the phone. An example would be AT&T WiFi at Starbucks. All I get is an endlessly spinning gear icon unitl I restart my phone. I'm currently traveling and staying in a Sheraton with free public WiFi in the lobby, and once again, I can't get the logon page to display without restarting the phone. While the problem seems most prevelant with sites that require the opening of a web page to accept terms, it happened to me today at someones house where the only way I could successfully connect to their wireless was to restart. Until I did, the gear icon just kept spinning. Once I restarted I was able to connect successfully. This is becoming a major PITA!
I sure hope that engineering gets this corrected in 6.1. I expect more of Apple than to say they've upgraded iOS to fix WiFi issues, only to make them worse.

I have this same issue. I'm hoping there is another update in the works. I finally got the issue resolved when my new Iphone 6+ continued to crash so now I'm dealing with internet issues. Phone resets are not helping!

HT203175 Is anyone having memory leak issues with 64bit Windows 7 and iTunes?

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