HT203180 Why can't my IPad play HD movies from Itunes out of the box. I have a new IPAD purchased in Sept 2012?
I recently purchased an iPad in September 2012. Tonight I thought I would download Spiderman in HD and take advantage of the iPad to view it. After I paid my $5.99 to itunes and downloaded the movie I found I can't get it to run.
What a disappointment. I always had faith in apple until now. I lost two hours of my life looking around for a solution to this and found none.
Any ideas would be appreciated.
When I pay top dollar I expect top quality.
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
-
Why can't I no longer watch movies from iTunes while they are downloading?
Why can't I no longer watch movies from iTunes while they are downloading?
Videos and movies purchased from the iTunes Store are by demand of the content owners copy protected and cannot be edited, regardless of what the software is you attempt to use. There is nothing anyone here can do to help you with that. If you need to be able to edit videos, you'll need to purchase and import the DVD - such importing is despite the content owners' efforts still legal for class use (as with any copyright issue, confirm fair use issues with your district's legal office) though we can't discuss methods here - which you'll then be able to edit.
Regards. -
Can you access paid for apps/movies from iTunes on another device if you have not synced? I purchased movies on my new iPad, but need to delete some off as have no space left. I have not synced the movies I have purchased on my iPad to any other devices as yet and want to know if I can retrieve the movies from iTunes later if I removed them now without syncing first? I do not want to forfeit my purchases.. Please help!
Welcome to the Apple Community.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
Try deleting the problematic book (electing to remove original file if/when prompted) and then re-downloading the file from the iBook store.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iBook store (availability varies depending on location) using the purchased option at the bottom of the screen after you tap the store button in the top corner of the iBook app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.
You can re-download content purchased from the app store using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the app store using the purchased option which is revealed by tapping the updates option at the bottom of the screen of the App store app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer. -
I need help with downloading movies without having a wi fi connection, during this recent snow storm in CT we have lost power to our house, so no WI FI. I would like to use the 3 G network but it doesn't work to down load I-tune rented movies? I don't understand this. This is why I bought the IPAD to watch movies away from home, or in the home if the pwr goes out.
There is a 20 meg download limit per file over 3G - if the film is larger than that (and unless it's a very short film it most likely will be) then you will need access to a wifi network.
-
Why I cannot download-buy-play HD movies from iTunes ?
Hello Apple Support Community,
Please, help me to understand this better by answering the following questions:
1- Is Mandatory to have an HDCP-capable HD Televisión ?
2 - Is it necessary to always connect the laptop to such TV ?
3 - Can this type of video quality be downloaded-bought-played in the laptop alone (without having to connect it to the HD TV) ?
4 - Is there any driver that can be installed in the laptop to get rid of the HDTV ?
Common Laptop Tech Specs used in my case:
* Gateway NV55C series (HDCP capable via HDMI)
* 8 GB in RAM
* Plenty of free HDD.
* HMDI port
* Intel Pentium P6100 Processor - Dual Core
* Windows 7
Your help is welcome.
Thanks,
-- Michael AngeloiTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Why can't I open/play my movie files after I have downloaded them from my camera? Pictures open fine.
What system and iPhoto version are you running and do you have Qjuicktime Player 7 installed. It would be in the Applications or Applications/Utilities folder.
OT -
Why am I receiving message to play a movie from iTunes account "cannot play movie". It say not authorized to play protected movie.
In a different post, you asked:
Phase10117 wrote:
So r u telling me that I can only look at a movie from my iTunes account on the device that it was download from. This doesn't set very well me. U should b able to your purchase movies from your cloud. Is apple working on this resolution?
There is no resolution needed, as this is not a problem.
I am saying not the device, but the Apple ID is what needs to be the same, unless the movie is rented.
If the movie is rented, it can only reside on one device at a time. But from your error message above, I don't think that is your situation.
Your error message suggests a different Apple ID purchased the movie. If you want to see it, you must use your computer's iTunes, go to Store > Authorize This Account in the iTunes menu on your computer, and have that purchaser sign in with their Apple ID and password, then sync your iPad to that computer. -
neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?
Hey lightc,
If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
I've just brought some video from itune, but realised the I should have brought the SD version instead of HD version as my iPad didn't have enough storage. Can I change that from HD to SD?
Does it mean that I can't watch it if I cannot download it?this helps. check it out! http://support.apple.com/kb/ht3209
-
Yes I bought it and it wouldent play off my iPhone , so I bought it off my iPad 2 and lost it during a sync episode so I bought it twice and never sew it . It so hard to talk to some one when you rent movies from iTunes they get the money fast but if you have any trouble it's a series of things befor you get any real help that *****
iTunes support would be the only way i'm afraid.
http://www.apple.com/support/itunes/contact/ -
Why can I not buy music and movies from the SA site with my SA credit card???
Why can I not buy music and movies from the SA site with my SA credit card???
I'll answer myself after reading the threads, now I am so sorry I bought the dam thing!!
-
Why can`t I get my complete library from Itunes to show on my Apple TV3?
Why can`t I get my complete library from Itunes on my Imac to my Apple tv3? I only got the option for music and photo`s. I want internet radio to show too
Internet radio is not part of your iTunes library. There is a separate section on the ATV for radio if you wish to use or you can use airplay via iTunes.
-
Why is it that I rented a movie from iTunes on my computer but it is not showing in my Apple TV to view
Hello Amy,
You can but the method varies depending on the Apple TV that you have.
From the article How to rent a movie from the iTunes Store on your computer found here http://support.apple.com/kb/ht1390:
To rent movies from the iTunes Store on your computer
In iTunes on your computer, click iTunes Store.
In the iTunes Store, find a movie you want to rent.
Click Rent. Your rental should begin to download immediately.
Once the rental is downloaded, you can watch it on your computer or transfer the rental to a supported iPod, iPhone, iPad, or Apple TV (1st generation):
Connect the device and select it in iTunes.
Click the Movies button.
Select the movie, and then click Move.
After all movies have been moved, click Apply in the lower-right corner of iTunes.
You must be connected to the Internet to transfer a rented movie.
If you have Apple TV 2nd gen. or later you can use Airplay to play it on your tv through the Apple TV.
Here is the article to help get that setup and going.
Using AirPlay
http://support.apple.com/kb/ht4437
Cheers,
Sterling -
after downloading a movie from itunes i get the message MPAV Controller Error Domaine error 3 what can i do ?
Log out of iTunes from Settings, power down and restart the iPad, log back into iTunes. Your download should play now.
-
Watching movies from iTunes and Netflix, the subtitles shows yellow, too small and into gray boxes! I'm having this kind of trouble with my iPad also.
Solution found.
I am a Vodafone customer and installed the Vodafone app which asks you to turn off wifi connection on installation as it needs to communicate with their servers over 3G.
After restoring the iPad via iTunes this is the only app that I did nor re-install and seems to be too much of coincidence that while in full screen view watching films my wifi is switched off and 3G data connection is established 10 - 15 minutes into a fiilm and my data allowance gets eaten up!
I would also get push notifications from Vodafone saying "my daily data usage was almost used" with this app installed.
Have tested and on 3rd time watching sky go still wifi is on after 30 mins.
DO NOT INSTALL VODAFONE APP FROM THE APP STORE.
Maybe you are looking for
-
HT1414 i reseted my iphone to factory setting and Wi-Fi settings grayed out or dim
So my Iphone Wi-if is grayed out, leaving me no option to turn on my wifi. I tried resetting and restoring my iphone already.. Please help i do not want to constantly use my data. thanks !
-
How to send the values from servlet to jsp
hi folks, I need to send a lot of values from servlet to jsp so that i can display the values in jsp. Any sollution for this. Its very urgent. Thanks in advance
-
Descriptor exception for "missing mapping for field"
I am using TopLink 9.0.3, oracle database 9, JVM 1.4. I got one DescirptorException that states that the descriptor misses mapping for one database field. However I have such field mapped through workbench. The is the exception. -----------------exce
-
How do I Resend a Text message?
Very basic question!! How do I resend a text message?
-
MovieClip disappears from stage when printing
Hi, I am printing a parent moviclip which is on stage and has many child movieClips with linked classes having all single frames.When I try to print by passing it to printObject which is in external class few things happend as: 1. the object is print