HT203200 I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??
I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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Please help me!!! I forgot my security questions answers how do i get new ones or my old ones
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
to purchas apps, and music. if you have not done it in a long time you have to hav the anwsers to your security questions. i do not know the anwsers to mine, and there is no way to change them without knowing them. if there is a way to change the security questions without knowing them i would really like to know how.
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
An incorrect Rescue email address was entered, how do I change this without knowing the answers to my security questions?
Thanks!Go here to manage your Apple ID
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/directToSignIn?loc alang=en_US -
hello, i just forgot my security question , so how could i change them or know the answers that i put them before thanks
See this... http://support.apple.com/kb/HT5312
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Hi everybody! I forgot my security questions to my Apple ID, now I can't buy anything! How do I get the answers to or change my security questions?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104203) -
I reinstalled my OS and now it wants to empty my phone. How can I get it to back up my phone without removing the data?
You can't. But if you backed up your computer prior to wiping it out, you should be able to restore your iTunes library, contacts, photos, etc. from that backup. Once you do, you can set the phone up again and just sync everything from your library back to it.
If you didn't back the computer up either, you can transfer items purchased on the phone into iTunes, and if you set up at least one contact in whatever application you sync your contacts to on the computer, it will offer to merge the address books on the first sync, saving those. Any media you'd acquired from sources other than the iTunes store will have to be re-downloaded from the source or re-ripped.
The iPhone is NOT a backup device. -
Need help!! I don´t remember my security questions nor have I a rescue email, plus whenevr I try I can´t seem to contact support, as it doesn´t accept my phone number, probably because I live out of the USA!!!
Hi bmwertner,
Welcome to the Support Communities!
If you require additional assistance with this, click on the link below for guidance:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Judy -
Itunes and auto cc charges???my credit card was charged 19.99 by the apple itunes store....I have no purchases in my history....how do I cancel this transaction? and why is it on there....how do I find out?
You've checked the purchase history on your account via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
There are instructions on this page for viewing / managing / stopping auto-renewing subscriptions : http://support.apple.com/kb/HT4098
If nothing shows on your iTunes purchase history (you don't have a Mac and have any purchases in the Mac App Store), and you only have the one account, then you should contact your card issuer.
If something does show on your history but you didn't buy it, and nobody else has access to your account or devices and made the purchase, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
I want to download the new updates I think to the 10.9 but our mac was given to us and when it comes to the last page it asks for the user name and password but this mac was wiped clean. How do I find out this info so I can get iPhoto? To be honest I'm not even sure what type of Mac I have and don't know how to find out what kind it is
I'd also like to make address labels and don't know where to find that eitherYou would make address lables with the Contacts app.
If you don't have the user name and password used to set up the machine then you need to purchase the apps for yourself. -
Hello forum,
Hopefully a simple question. My father-in-law passed recently, leaving behind an unopened copy of CS 5.5 Master Collection Student and Teacher Edition for Macs. How can I find out if he registered this software without opening it? After finding out how much this software runs, I'd like to sell or return it if possible to give the money to my mother-in-law for funeral costs.
Thank you,
BichonfreezeMylenium,
Thanks for the quick response!
Thats a shame that it can't be used. Are you sure I couldn't donate the software to a university or school? It just seems like a big waste for something so expensive.
Bichonfreeze -
I am trying to find out if I can change a setting of the calendar in my iPhone.
When I view calendar, in month, I would like to view it with the starting day of the week being Monday, not Sunday. Is it possible to make this change?Hello SMEvans32
You can use iCloud to share the Calendar, that way she will always be up to date on that particular section of your work calendar. If you want to use iCloud, I would recommend backing up so you have a safe copy of your data.
iCloud: Calendar sharing overview
http://support.apple.com/kb/PH2689
iCloud Setup
http://www.apple.com/icloud/setup/
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
i have two iphones 3g one at 4.1 and other at 3.1.3.....i have downloaded through itunes 30 apps in one and 55 different apps in other .......now how can i add 10 more apps in either of them without losing the previous apps .....if i don't have the previous apps downloaded now in my laptop..................?
You can download the Apps on other devices by logging into the App Store with the ID you downloaded the App with
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How can i find out serial no of torch 9800 without the phone.
How do I find out serial no of my torch 9800 without the physical phone ( is it in the packaging to the brand new phone?) so that I can report it being stolen and alert anyone buying a stolen hanset in 2nd hand Market. Who should I report it having been stolen after repotted it having been stolen to the police.
Your cell carrier would have a record of it. They might even blacklist the phone so nobody else can use it.
Give them a call to see what they will do for you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated. -
Have been informed by Apple that a strange ID has gained access to download something unspecified without my knowledge. How can I find out what it was and how much was spent?
Sign into your Account > Click on your account name > Click on Account > Purchase History
iTunes Store & Mac App Store: Seeing your purchase history and order numbers - http://support.apple.com/kb/HT2727
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