HT203747 my iPhone cooked itself, burnt my hand then when I angrily bought a new phone I can't receive half of my texts
So my apple IPhone 4 cooked itself and wiped itself of anything useful, I was obviously pretty angry that my phone both hurt me and died so unceremoniously so I went and bought a Google nexus 5, now I can't get half my texts because they keep going to I messages.. So I troubleshooted, deleted my iPhone from devices, changed my iTunes password and still i'm not getting my texts, I've lost clients and I'm definitely no longer buying the Mac book I was about to purchase .. I need some help.. Apple is officially the shittiest company I know especially because the new iOS slowed down my phone and probably killed the battery to begin with.. I work with a lot of companies and this new light has actually made them cancel their apple orders, can anyone help me?
You should contact Apple about this, as it is at least potentially a safety issue and Apple takes the safety of their customers very seriously. Use the phone number appropriate for your area on this page - http://support.apple.com/kb/HE57
Alternatively, carry the iPhone in to an Apple retail store or Apple authorized service provider.
I have no way of knowing what Apple will do, of course, but I can be pretty sure they will want to hear about it.
Best of luck.
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i have just switched to samsung and i have removed the sim from the iphone however i am still receiving texts rather 'imessage' on the old iphone. how do i make sure all messages only come to my new phone??
You can turn iMessage off on your iPhone. That's relatively easy. Since iMessage is an Apple product/service, I have no idea how a Samsung phone will deal with an incoming one. For that answer you should probably contact Samsung support.
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I downloaded apps with one appleid on my iphone. When my account was disabled I set up a new appleid & account. Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id. What do I need to do?
You can write into support and ask for help reenabling the account through this link here:
http://www.apple.com/support/itunes/contact/
Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account. -
I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?
Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
My account was deleted for security issues. I made a new account, but I can't syncronise my apps with this new account. I bought a new Iphone and would like to transfer the apps ans music on this new one. Can somebody help me?
Why would you make a new account? This will likely cause many problems. Just get you old account enabled.
Apple ID: "This Apple ID has been disabled for security reasons" alert appears
Frequently Asked Questions About Apple ID
Everything you purchased with the old account will always be tied to that account. You will have to authorize the computer for that account and you will have to update the apps from that account. -
I have a new iPhone and have kept my old one to play music in another room. I have recently updated my software on the new iPhone and when it backed up it backed up to the old iPhone, I have therefore lost pictures, messages and apps from my new iPhone as it has backed up to the last session of the old phone, how can I get all my new stuff back and stop it from happening again?
BarnsleyMif wrote:
I have recently updated my software on the new iPhone and when it backed up it backed up to the old iPhone
No such thing has occurred. iPhones do not backup to one another.
It is not possible to backup a different iPhone from the one being updated.
If the iPhone was restored with a backup from a different device, restore it again from the correct backup.
BarnsleyMif wrote:
how can I get all my new stuff back and stop it from happening again?
Pay attention when restoring the iPhone and select the correct backup to restore from. -
my phone recently suffered water damage so that the screen does not reigster when i slide to unlock. I am sycing the data from the phone onto itunes so i can put it onto a new phone. How can i ensure that i took everything off of the old phone before i restore it and where can i find all of that stuff when i sync with the new phone?
iTunes will only store a back up of the iPhone and you find this by following the steps below:
Windows
Edit>Preferences>Devices
Mac
iTunes>Preferences>Devices
The link below can show you what is stored in an iTunes back up:
iTunes: About iOS backups -
I'm moving from a iPhone 4S to an iphone 5s but and I'm changing SIM card with same number but I want to make sure that all my pictures go onto my new phone how can I do that?
Hello Bethanygrace_m7,
Thank you for contacting Apple Support Communities. You can take a look at this article about transferring content from your old iPhone to a new one:
Transfer content from an iPhone, iPad, or iPod touch to a new device
http://support.apple.com/kb/HT2109
Here is another thread from the Communities about migrating data from an old iPhone to a new one:
Migrating data from old to new iPhone?: Apple Support Communities
https://discussions.apple.com/thread/2038778
Regards,
Jeff D. -
What is the best way to get the notes content from iphone 4 to 4s without doing a restore? i want the new phone to be totally new but not sure how to get notes content across. If I do a restore as I have when previously from one iphone to another it has shown (in settings, usage) the cumulative usage from previous phones so all the hours of calls on all previous iphones will be displayed even though its brand new. Anyone know how I can get my notes (from standard iphone notes app) to my new iphone 4s without restoring from previous iphone 4. Thanks for any help offered.
First, if you haven't updated to iTunes 10.5, please update now as you will need it for the iPhone 4S and iOS 5.
Once you're done installing iTunes 10.5, open it. Connect your iPhone to iTunes using the USB cable. Once your iPhone pops up right click on it. For example: an iPhone will appear and it will say "Ryan's iPhone."
Right click on it and select "Backup" from the dropdown menu. It will start backing up. This should backup your notes.
Please tell me if you have any problems with backing up.
Once you backup and get your iPhone 4S, you must follow these steps. If you don't follow these steps, you will not be able to get your notes on your new iPhone 4S.
Open up iTunes again then right click on your device (iPhone 4S). Once you do you will see a dropdown menu. It will say "Restore from Backup..." Select this and it'll ask for a backup, select it from the dropdown menu. For example "Ryan's iPhone - October 12, 2011." Pick that and it will restore to your backup. Do this when you get your iPhone 4S so you will not lose anything. Even though you're restoring, you're getting back, since you're getting the previous settings, notes, contacts, mail and other settings from your old iPhone. You'll still have Siri though! So, restore when you first get it. Also frequently backup your device, as it will be worth it. You can restore from a backup if something goes wrong or save your data for a future update.
Once you do that, you should have your notes on your new iPhone 4S and iOS 5.
Please tell me if you need any help.
I hoped I answered your questions and solved your problem! -
I have a Iphone4s and just brought a new Iphone 6 when I pluged the the new phone all my data wastransfered exepet for my ring tones all other info photos,music and contacts all downloaded ok but no ring tone how can i get them to come across to the new phone
This covers all the process
Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support -
I backed up my Iphone in preparation to upgrade OS. When I pulled the plug, the phone froze and will not shut off.
Reconnect to your computer and do the Update using iTunes.
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download -
Hi my mom recently bought me an iphone 5s in america for my christmas present. She bought only the phone with no plan attached to it because it was $500. I live in ireland and i was wondering would it work here and if not how do i get it to work ? She doesnt know that i know about the phone so any advice would be great thanks !!
Allan Eckert wrote:
As far as I know Apple has not started selling unlocked iPhone yet in the US.
The other thing is that the warranty on iPhones is only villain in the country of purchase so it will not be serviced by Apple in Ireland.
bought me an iphone 5s -
My speakers from my iPhone 4S is not working I'm clicking on the buttons on the side nd the volume is not even showing getting louder or lower but when I plug in my ear phones I can hear it juss happen out of no where what sould I do ?
Your iPhone charging port may have a minor short, causing iPhone to falsely sense it is connected to a dock turning off its speaker. Clean iPhone charging port with a clean dry toothbrush.
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I lost my iphone 5 without signing out my account but I have bought another one. How can I make sure that the person in possesion of the phone is not using my account to make purchases? ?
Thanks for your prompt response... will changing my password also stop the authomatic download of my new applications and music from downloading to the stolen phone?
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My iphone 4s keeps freezing up. I have restored it as a new phone. Done numerous resets. But it still keeps freezing up when im using apps and trying to text. Its really annoying.
Oh OisinC7,
I'm aslo experiencing similar problem. Tell me your country and what apps make your phone freeze?
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