HT204053 How do I change the appleID associated with my icloud on my phone. It has an old appleid and I can't change it?

How do you change an old apple ID that is being used in Icloud on your Iphone?

Hi,
First Call customer service, or go to an apple store, they have a process to determine you actually own the account and are not someone trying to steal it. Do you still have access to your email address? If not, you need to talk with them and hopefully you set up a security question. If you did great! They will ask you that, as well as a few basic q's they have. If you are the owner, they can and will be glad to help.
Best of luck
Shazamo

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Purchases are tied to the Apple ID they were purchased with for eternity... or until Apple provides a way to change the ID.
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How do I change the name associated with my @icloud email

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Go to
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Go to
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I hear you saying, "Just create a new AppleID for her." That may end up being the only solution, but I am trying to avoid having two AppleIDs for her to keep up with. She has already purchased a fair amount of content (music and apps) under the existing AppleID, and I am pretty sure from looking at the posts on this Community that you can not transfer content away from the AppleID under which it was downloaded/purchased. And so, if I create a new AppleID, she will have to re-purchase the content to get it all in one place. As she eventually grows up and becomes independent, I would like for he to not have to "start over" with her AppleID.
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I have a similar situation however a bit more complicated! It seems that when I was setting the birthdate I forgot to change the year so now my seven years old daughter shows up as a two months old! There is no way to change the birthdate because it shows up in light grey when I login into my daughters account and doesn't allow a change! The birthdate can be changed only when the child turns 13 however according to this she will have to be 20 before she can change it to show property 13 and here is where this is getting completely out of hand! Now to make things more complicated I have twin daughters and they came up with their unique but similar Apple ID, so changing one will require to change both Apple IDs! After being on the phone with Apple's customer support for about one hour I talked to a supervisor and the supervisor of the supervisor and their only solution is to create a new Apple ID! Of course in my case I will have to create two new Apple IDs, and I'm considering doing it. However when I started reading it becomes more complicated because I already made their Apple IDs part of my family group. It seems like you're not able to just let go of family member that is less than 13 years of age. You can only transfer it to another family, so Apple is making sure there are no kids left behind It seems like the only option will be to "abandon" the family and then create a new family with the new Apple IDs. If all this sounds bizarre to you it sounds bizarre to me too! If I can just put the kids in the car and drive them to the nearest one hour away Apple Store and have them show their credentials confirming their birthdate I would rather do that than having to spend more and more time with this issue, but that was not an option pointed out by customer support. So folks keep in mind that if you make a mistake your children's age is set in stone until he or she turns 20 if they happen to be seven at the time you made the mistake and no one can change this, even Apple! Now on the positive side I'm glad I didn't do the mistake when she was 13 or she will have to wait until she's 26 Most likely I'll be calling customer support tomorrow again and I will let you know how it went!

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dawglover wrote:
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This question was solved.
View Solution.

Hi:
Log in and click on your user name, then look at the upper the right side of the page.
Click on the triangle to the left of the "More Resources" section.
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Paul

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HT204053 How do I change the appleID associated with my icloud on my phone. It has an old appleid and I can't change it?

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