HT204053 someone hacked and changed my APPLE ID about a month ago, but after calling support and fixing this issue, I'm still having problems with my iCloud account as it is still trying to use the hacked account
Is there someon in support who can help me match these up again? The hackers just took my account email name and added a number "1" to it and now I can't access icloud!
The idea to jumpstart by change was not the smartest one, but gives you an opportunity to use that "temporary" account as permanent. You do not have a choice cause obviously despite you thinking that old account is no more -it does exist on Apple servers. And if you are unwilling to share your [email protected] with friend, just create one extra [email protected] for your friend. One suggestion - do not use gmail.
Similar Messages
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I'm having problem with my icloud account,I don't have access to the email i once used to set up my icloud account,this is really affecting me,I can't backup and restore anything from my phone and device..Can somebody help?
Hi Maastricht2014,
Until and unless you remember the password to your old email address, you will not be able to access the eBooks as those eBooks are only authorized with your old email address only.
The only workaround or alternative to access your eBooks will be to contact the eBook vendor and ask them to migrate the eBook from your old email to the new one.
Hope that Helps!
~ Arpit -
Hi, I am a student and i bought an macbook air about 1 month ago but i did not get the 100 giftcard from the apple store (that comes when students purchase computers).Am i still eligible to get it?
Not usually.
Apple has had similar offerings every year, to which they always establish a time interval for elligibility. I've not seen where they give credit to prior sales on the education perks. -
my iphone 4 says outgoing whenever i send an sms to multiple recipients. does this mean it's still trying to send the message?
Perhaps someone from Apple could reply to this rather than leaving it unanswered?
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Apple tv is giving me a meesage that says... There is a billing problem with a previous purchase. Go to the iTunes Store on your computer and click Purchase History to resolve problem. I have gone to my purchase history but can't seem to fix this issue.
You can contact the iTunes Store Customer Service department at no charge using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your problem to them.
Copied from Varjak Paw in :https://discussions.apple.com/thread/2598671 -
I'm having problems with my email account. I receive emails when I'm in a wifi zone. But if the wifi is turned off and i'm not in a zone I don't receive my emails through the cellular network. Only when I power off the phone and turn it back on, do I receive the emails through the cellualr network (again with the wifi off)
In your email settings on the phone check to make sure it is set to receive emails on cellular network. It's a feature you can turn off so your phone isn't constantly updating emails on the cell network, but if you are usually in a place with wifi and aren't concerned about going over your data allowance, you can turn it back on.
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I just replaced my macbook's batter and charger about a month ago, but it hasn't been charging for about 2 days now? Could someone help identify the problem and/or provide a solution.
Try Resetting the System Management Controller (SMC)
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Ipad2 losses cell connection now that iOS 8 was installed. Ios 8.0.2 did NOT correct the issue. Come on and fix this issue!
Hey everyone-
Im in the same boat, started a thread . My hands free system worked fine with iOS 8 out of the box new iphone 6. Did the update this morning and i can stream music perfectly fine however i cannot make or receive calls through hands free system.
I have not tried resetting the settings like most people indicate is working. I feel like I shouldn't have to reset anything, even less mess with settings with an update coming from apple. it should "Just Work"
Some people who reset said it works for a few hours, other say it don't work, and I don't know what I should do.
Car: Hyundai Sonata 2014
NOTE: I was able to replicate the issue in my wifes Hyunday Elentra 2013.
This is how I know its not a defect with the BT in my car. -
Really having problems with organising documents in pages. For example, deleting pages deletes the whole section and I cannot insert a section break as its greyed out & sending an object to background deletes several pages and trying to insert a text box autmatically creates new pages- what the **** is going on??? Is this programme really this badly thought out? I thought everything apple was supposed to be intuitive!?!?!? Help.
You can not insert a section break into a textbox.
You appear to have a lot of objects with wrap set, that once you take them out of the flow of text (by sending them to the background) causes the text to reflow and contract into fewer pages. Pages is almost unique in the way it forms up pages in Word Processing mode only so long as there is text on them.
I suspect you probably have hammered away at returns, spaces and tabs as well to position things, which only works to add to the mess.
Download the Pages09_UserGuide.pdf available under the Help menu and swot up a bit on how it works.
You may find this a usueful resource as well:
http://www.freeforum101.com/iworktipsntrick/
Peter
PS There is quite a lot of programming in OSX that is far from "intuitive". Pages is easy at one level, when using the templates, otherwise it can be quite frustrating. -
I've had a Samsung network extender for over a year and it's been great. About a week ago, my iPhone 5 stopped connecting to it. I've never had problems with this. All the lights on the extender are blue, so it seems it's working fine. Any suggestions?
Oh no! Lets ensure that you are connected. Have you tried to reset the Network Extender? Are other devices able to connect to the Extender? Is your Internet service up and running?
Share details so that we can help!
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport -
I am having problems with my Magic Trackpad. All I can do is move the cursor and single click. I using the most current version of Lion.
In System Preferences > Trackpad > your preferences should look like this screenshot. If they don't then some 3rd party driver is conflicting. The most common conflict is USBoverdrive.
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Problem with my icloud account!
Hello everybody
I have a problem with my icloud account!
When i bought my iphone 4 last year i set it up with a icloud account that i do not remeber...or it's been erased!
Since then i used another mail account and everything was ok until my i updated my iphone with ios 7.2 and when it restarted it asks for the account that i first set it up with.
I can't seem to find a way around it...it drives me nuts i spent a whole day on this thing and nothing seems to work!
Anybody ???You have to delete the old account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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Mac cannot connect to iCloud because of a problem with my iCloud account
I keep getting the following message when opening my email....mac cannot connect to iCloud because of a problem with my iCloud account.
I have another kind of message. I am connected perfectly to iCloud but receive this every hour or so : "This Mac cannot connect to iCloud due to a problem with "address mail" of said account.
But :
1. I AM connected
2. When I open i Cloud prefs it asks me to type my iCloud details (email address and password), then it says iCloud is in fac ALREADY open.
3. When reading troubleshoot doc Carolyne linked to, I read this :
Close and reopen iCloud preferences before attempting to sign in to iCloud again.
If that does not resolve the issue, check your email folder and Junk folder for a verification email sent from Apple.
If there is no verification email in your email folder or Junk folder, click the Resend Verification Email button in iCloud preferences.
My comments :
- How can I close iCloud ? Document doesn't say. By clicking the "—" sign in iCloud prefs ???
- I cannot see any "Verification Email button in iCloud.
I'm on Yosemite… -
im having problems with iphone 5 it keeps goin to recovery mode, i have the latest update already installed but it keeps goin to recovery every two day. can anyone help me on hoe to fix this issue? thanks
Try to Restore with iTunes on your computer. If this does not work, there is full Warranty. Make Genius reservation or set up service and take or send to Apple for resolution.
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I can not do the update , what should I do to fix this error ?
"There was a problem with downloading the file . For tips on troubleshooting , please go to Customer Support . ( Error code : 204 ) ." thanksHi,
Please refer to the help document below:
Error downloading, installing, or updating Creative Cloud applications
Regards,
Sheena
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