HT204088 I simply want my payment credited - you have charged me twice for the same track - just credit it please!
Why is life so difficult in contacting You ?
I simply want my account credited for the piece of music for which you have charged me twice. Is that so hard ?
Lionel Rose
Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are your fellow users.
Contacting iTunes Support isn't all that hard. Just go to the Support tab above, click the Get Started link in the Contacting Apple Support area in the middle of the page, and follow the on-screen instructions.
Regards.
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You recently charged me twice for the same app
I recently reloaded AC-130 spectre app on my iphone. I had purchased this game awhile back. As i was reloading after updating my iphone you guys charged me again. So i paid twice for the same game, that *****! Can i get some remedy?
We certainly did not charge you anything at all.
This is a user to user forum. You are NOT addressing Apple here.
Have you reported the issue to Apple?
http://support.apple.com/kb/HT1933 -
I have rented a movie 8hours ago, and it will NOT play. The system also charged me twice, for the same movie! How can you help me please?
For the film not playing, you can use the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.
Not sure whether you can request a refund for the double charge via the same link, if not then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store -
Itunes charged me twice for the same app. I wish to buy angry birds seasons hd and angry birds rio hd. both for ipad. and you charged 2 times for a.b. seasons hd.
These are user-to-user forums, you are not talking to Apple here and they don't monitor these forums. If you have a billing problem then you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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Do i have to pay for the music that i just bought not to long ago again?
can you explain how this inovlves iphoto for the Mac please?
LN -
see above and please help! What a waste of a $20 giftcard!
You need to contact iTunes Store support they are only available via email support and request a refund for a duplicate purchase. Use the following link:
https://expresslane.apple.com/Issues.action
Select the relevant categories and you should be able to create an email case and be contacted back within about 24 hours or so. -
You billed me twice for the same App. I want my money back!
You billed me twice for the same App. I want my money back!
Not me. Responses on these forums come from other Mac users like you, not Apple itself.
How to report an issue with Your iTunes Store purchase - http://support.apple.com/kb/HT1933 - working through iTunes application and iTunes Store interface.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
Did you end up buying this twice because you were trying to download the app a second time? If so, you should:
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can redownload your available previous purchases. -
I want to swap my 3rd generation 64gb 3G ipad, for the same as a mini. However cellular is confusing me, can I get 3G on a cellular ipad? Please help. Want to put the sim I take out of the ipad into the mini. On the apple shop website, the cellular model is £100 more expensive then the 3G one, however in currys it only sells cellular. I do not want to make a mistake it's a lot of money.
3G and cellular are different ways of referring to the same thing, they can use the mobile networks for data. The cellular/3G models are £100 more than the wifi-only version.
The 3rd gen iPad uses a micro-sim card, the Mini iPads use smaller nano-sim cards, so you won't ba able to use the same sim card.
Sim cards used in each device : http://support.apple.com/kb/HT5554 -
Can you have two itunes accounts on the same computer?
Can you have two itunes accounts on the same computer and if so how do you access them without syncing each others music?
Yes. Use separate iTunes libraries(launch iTunes with the Shift(Windows) or Option(Mac OS X) key held down as needed), or different user accounts on the computer.
(100648) -
Can you have 2 itunes accounts on the same computer?
can you have 2 itunes account on the same computer?
Yes, go to your Windows Control Panel and create another user,log into it, run iTunes and it's ready to rock and roll.
Transfer your content over via USB Key, Dropbox or external drive.
Heck the best thing would be to File > Backup library to disk with a bunch of DVD-R's, therefore you get a backup in the process!
Good Luck -
Prompted to upgrade iTunes on computer. Won't let me and get error message MSVVR80.dll not found. Attempted to reinstall, won't let me. Can you have iTunes and iCloud on the same computer?
Try following the instructions of tt2 in https://discussions.apple.com/thread/5822086
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Can you have pages and word on the same computer
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Sure, I do (my Office is 2008 but I keep it around for some things I get from work).
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why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook
These are user-to-user forums, you are not talking to Apple here.
If it was an audiobook then they are one-time only downloads, to get it on your other devices you need to sync it to them and not re-download it oneach. You can try contacting iTunes support and see if they will refund or credit you for the second and third downloads : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT204088 I was charged 4 times for the same purchase how do I dispute?
I was charged 4 times for the same purchase how do I dispute this and get my money back?
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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HT204088 what do I do if I am charged twice for the same song?
What do I do if I am charged twice for the same song?
You can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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