HT204088 report credit card number stolen at apple

I have tried for hours to talk to a human to report 2 transaction made using my card that were not me. Chase called me and killed the card and I can not get hold of a human at apple.

The iTunes Store has no telephone support. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

Similar Messages

  • How do I remove a credit card number from my Apple ID?

    I am unable to remove my credit card information from my Apple ID. And every time I re enter the card information, it says my payment method was declined. I am unable to download apps or music onto my phone or iPod and it is very frustrating.

    check this out
    http://support.apple.com/kb/ht1918

  • Need Credit Card number for creating Apple ID

    Hi,
    I need to create an Apple ID to download some software to my iPhone but realized that there is no "NONE" option in the payment method
    Someone can help??? I do not have credit card

    I read the "http://support.apple.com/kb/ht2534" , it mentions there is "None" selection in the payment method but I have tried many countries, USA, Japan, Malaysia, Singapore, Hong Kong.. none of the countries has "None" selection in the payment method.
    Anyone can help???

  • I am unable to change my credit card number, because my profile shows United States therefore it does not accept the phone area code, and zip number, because I live in Switzerland. Please inform me how to do it. Many thanks.

    I am unable to change my credit card number because my apple profile shows me as a resident of the United States, although I live in Switzerland. Consequently I cannot edit my area code, zip number, State info, etc. Please advise me how to do it. Many thanks.

    Hello Luis,
    To update your billing information, you would need to change your iTunes Store country to be able to enter the information for Switzerland.  I found an article with the steps to update this:
    Change your iTunes Store country
    Sign in to the account for the iTunes Store region you'd like to use. Tap Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    Follow the onscreen process to change your region, agree to the terms and conditions for the region if necessary, and then change your billing information.
    You can find the full article here:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Thank you for posting in the Apple Support Communities. 
    Best,
    Sheila M.

  • HT4484 i can't change my credit card number... app store said.." please contact itunes support"

    itunes not allow me change my credit card number..

    Contact Apple using the email form here > Apple - Support - iTunes Store - Contact Us

  • Changing credit card number

    I got this email today. What am I supposed to do?
    Dear John,  There appears to be a problem with your current billing method. This may prevent the automatic renewal of your subscription for NYTimes.com + Tablet APP. To update your billing information and avoid interruption of your subscription, or to turn off auto-renewal, click below and sign in to your account.
    Regards,
    The iTunes Store team
    Apple Inc.
    You can find the iTunes Store Terms of Sale and Sales Policies by launching your iTunes application and clicking on Terms of Sale or Sales Policies
    Answers to frequently asked questions regarding the iTunes Store can be found at http://www.apple.com/support/itunes/store/
    Sooo, I logged into the iTunes Store from my Windows XP machine using Firefox, and hoped I could find some help on this topic.
    Well, the answer is, no, I could find no help. What happened is that I had to change my credit card number because I lost the one I had entered as the place to bill Apple, Inc. charges, which there are a lot of, right?
    So, WHERE DO I GO TO CHANGE THE CREDIT CARD ON MY ACCOUNT?
    Where do I go to change the credit card number on my Apple Store account?
    Seems like a simple task.
    On Apple I find it to be very difficult.
    I will try logging in from my iPad 4 to see if I can get anywhere. I'm skeptical. If I don't get anywhere, what next. Have I lost my ability to use my iPad?
    WHERE CAN I GO TO TALK TO A LIVING<, BREATHING PERSON?

    No, it is not difficult. You log onto your iTunes account, and under Account>Payment type, you click on Edit and change your billing info:
    http://support.apple.com/kb/ht1918
    To turn off your auto renewing subscription:
    http://support.apple.com/kb/ht4098
    Cheers,
    GB

  • I am so frustrated and can't get Apple to help. I have charges on my bank statement for Apple ITunes and they occur every day or so. I've removed my credit card number but they continue. How can I stop these?  My bank says I have to contact apple.

    Please help. How can I get Apple to stop charging my bank for purchases. They are showing up every other day. I removed my credit card number from my account. That has not helped.

    FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
    For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
    Phone: 800-275-2273 How to reach a live person: Press 0 four times
    Hours of Operation: Mon-Fri: 9am-5pm ET
    Email: mailto:[email protected]
    How to report an issue with Your iTunes Store purchase
    http://support.apple.com/kb/HT1933
    https://reportaproblem.apple.com/
    iTunes Purchase Problems: How to Report a Problem to iTunes Support
    http://tinyurl.com/7tscpa7
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
    How to Get a Refund from the App Store
    http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
    Getting Refunds for your iTunes Store Purchases
    http://www.labnol.org/software/itunes-app-store-refunds/13838/
    Canceling a Digital Subscription
    http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
     Cheers, Tom

  • My Ipod Touch will not let me sign into my apple account without adding a credit card number

    I don't have a credit card, or a gift card; an when I go to download an app I log into my account; but it wont 'Fully' log me in until I press 'review', then it does the whole "Your credit card number is a required field". Thus resulting in me not being able to download my desired app, even though my account is verified on the sight ect. But even still, when I go to save my "billing" information on the sight, my "Credit card number" is STILL a required field..! I don't have a credit card..! So how can I download apps without a credit card..?

    Try logging into your account in iTunes on a computer and setting the payment method to None.
    Why can’t I select None when I edit my payment information?
    Last, contact iTunes.
    You can always
    Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
      Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    More details of how:
    http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

  • I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    I create my apple id from my boyfriend macbook and its says that I have to review my itunes information , when I get to the credit card number info etc. Its keep asking me for that I dont have any credit card and I dont want to put any , what should I do?

    You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
    1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
    2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
    3. You have to download a free app in order to start the new Apple ID process.
    Read this before proceeding.
    http://support.apple.com/kb/HT2534

  • HT204053 I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help

    Anybody?????

  • I am based in Russia, and I use a Russian cred card number. Hence my apple store page is in Russian language (which i dont speak). Can I change this into English language and if yes, how?

    I am based in Russia, and I use a Russian cred card number. Hence my apple store page is in Russian language (which i dont speak). Can I change this into English language and if yes, how?

    The only way I know is that you need a physical address and credit card of an English speaking country.

  • HT2589 May I sign in by my apple Id without credit card number?

    May I sign in by my apple Id without credit card number?

    Follow the steps in this knowledge base article.

  • OS X Mavericks is offered as a free download, why is apple asking for a credit card number?

    Can someone tell me why apple is asking for a credit card number to download the Free OS X Mavericks?

    Yes.  This is what it says.
    Resolution
    You might not be able to see or select the None payment option for one of these reasons. If you don’t want to use a credit card, you can use another form of payment, such as a gift card.
    If you have an unpaid balance or payment due
    You can't select None as your payment type until you pay your balance. To see which order you need to pay for,view your purchase history on a Mac or PC. When you sign in to the store, you might see a message that there was a billing issue with your last order. Click the Billing Info button to see the order.
    After you pay for the order, you can change your payment information to None.
    If you’re using the iTunes Store or App Store for the first time
    If you’re using the store for the first time with an existing Apple ID, you must provide a payment method. After you create the account, you can change your payment information to None.
    If you’re creating a new Apple ID, you might be able to create an account without entering your credit card details.
    If you changed your country or region
    When you change the country or region of an existing Apple ID, you must provide a payment method and update your billing options. If you want to remove your payment method after you change the country or region, you canchange your payment information to None.
    She hasn't changed countries nor regions, she's not using the either store for the first time, nor does she owe anything.  She doesn't have a gift card.  She's just a person without a credit card.  She did have one, and now she doesn't. 

  • I'm not able to create my apple id without my credit card number in my iphone 5c.there is no way to skip this step.there is no option like "NONE" to skip that step.kindly help me out.im unable to download even free apps

    i'm not able to create my apple id without my credit card number in my iphone 5c.there is no way to skip this step.there is no option like "NONE" to skip that step.kindly help me out.im unable to download even free apps

    See
    Why can’t I select None when I edit my Apple ID payment information?
    and
    Creating an iTunes Store, App Store, iBooks Store, and Mac App Store account without a credit card
    Step 3 is important, no matter whether you do this on a Mac or an iPad / iPhone:
    Important: Before proceeding to the next step, you must download and install a free application. ...
    Important: Before proceeding to the next step, you must download and install the free application by tapping Free followed by tapping Install App. …
    First you must download a free app from the App Store. When you are asked to sign in with your Apple ID, select "Create new account". Accept the terms and conditions checkbox, then click Continue. After you enter all the requested personal data, click Continue.
    When you are asked to select a payment method, select "None". 
    That's all there is to it.

  • How do I set up an apple id without entering a credit card number?  I only want to use giftcards on my account.

    How do I set up an apple id without entering a credit card number?  I only want to use apple gift cards.

    http://support.apple.com/kb/HT2534
    See if this helps.
    Make sure you're not signed into any ID and that you have an e-mail address that's never been associated with any Apple ID

Maybe you are looking for

  • How to send large amount of XML data in one CLOB variable

    Hi, I am sending large amount of XML data to TCP/IP port in one CLOB variable. My requirement is to send the whole data in one go in one CLOB variable. But that CLOB variable is not sufficient to hold all the data. Please suggest some solution. Thank

  • I want to upgrade my hard drive

    I want to upgrade my hard drive. At the moment it is 160gb in a 2009 MacBook Pro. Do I just need a standard 2.5" sata hard drive? I was looking at this one     500GB Hitachi 2.5" Travelstar HDD, SATA, 5400rpm, 8MB Cache. Is this suitable.  Cheers, Je

  • Installment payments for vendor who is also custmer

    friends, can we process installment payments to vendor who is also custmer, scenario is we want to pay the vendor with installments by deducting his outstanding amount which is due as a custmer. if possible, how to deal this. regards,

  • HT1229 How do I move a photo from iPhoto to a web site where I'm trying to sell an item?

    I want to post a picture on a web site where I'm trying to sell an item.  I know that I must transfer the picture to another location in order to access it through the web cite, but I don't know how.

  • How to setup a mac for a friend

    In just a few hours my adult daughter's new MacBook Air-13" will arrive at my house.  She lives in Africa but will visit us in 2 weeks so she had her new MBA shipped to my place.  But she's not familiar with Macs and she wants me to set-up her MBA wi