HT204370 Accidentally clicked twice and bought movie twice , any way to return one and get money back?
I purchased a movie on itunes and after updating the payment info, I realized that I accidently purchased the movie twice. Is there any way to cancel the purchase and get my money back for the second copy?
You can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I bought my iphone 5 a bit more than a month ago. Few days ago it is broken (not my fault). Is it possible to completely return it and get money back?
No, you cannot get your money back.
If you have tried the basics restart, reset, restore, then make an appointment at the genius bar. If the iphone is defective then they will replace it. -
I would like to buy my boyfriend the iphone 5. He has an upgrade - but can I purchase it for Christmas now and get money back when he activates and uses his upgrade?
Or purchase an Apple Gift Card for him to use to get a phone at Apple after Christmas. He gets the card as the Christmas gift and can go get the phone himself. It would cost you the same amount of money.
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How can I return a app and get money back?
How can I return a app?
Is the app not working as described ? All purchases are considered final, so if the app is working as described then you are probably unlikely to get a refund.
If it isn't then have you tried deleting and redownloading it via the Purchased tab in the App Store app on your phone, and if that hasn't fixed it then you've tried contacting the develeper ? If you have and haven't had a reply then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT201342 is there a way to cancel a paid iCloud program and get money back?
Hi,
i've just updated my iCloud program to 25GB but I found that it's too much for me as I don't need all this space
How can I cancel the program?
I'm still in the 15 days...
Thanks,
Shai.Cancellations and Refunds
All fees and charges paid by you in relation to the Service are nonrefundable, except as required by law or as otherwise stated herein. You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. To request a refund as described herein go to www.apple.com/support/icloud for more details. Applicable local law may vary this policy. Please contact iCloud Support for details.
You can cancel your subscription by downgrading your storage to the free 5GB plan under Storage Plan in your iCloud Account Information on your device, from your iCloud Account view in System preferences on your Mac, or from your iCloud Account view in the iCloud Control Panel for Windows on your PC. Your paid subscription will be cancelled on your next annual billing date. Partial refunds are available where required by law.
Take a look at the full iCloud Terms and Conditions. -
How do I turn autofill off? I accidentally clicked it and I would like it to go back to the way it was.
Could you explain what you mean by 'Someone has hacked my things'?
What Mac do you have, with what version of OS X?
What security do you have on your wi-fi? -
Bought an app I did not want for 9.99 and need money back app named Cinema
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
I dowloaded ios5 for my iphone4, and when i finished the backup i lost all the music and all the videos i bought from the iTunes store. How can i get it back?
Backup do not contaiuns music or apps, you will either need to resync them from your itunes computer, or you can go to purchase history in itunes or app store app and go to purchase history and redownload them.
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Angela Richens wrote:
It is all attachments not just pdfs.
Then most likely it is not caused by Adobe Reader.
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I know this has been solved as you reported, but I think you need to check with your e-mail provider. Did you also get this same e-mail on your computer? If you use the same ID for e-mail on computer and ipad, it should have appeared on both. It's very common spam. Check your computer to see if on it, the e-mail is in spam, or, if you deleted it on your ipad, check your recently deleted e-mails.
You might want to consider changing your password, though people sending spam, don't need it. My e-mail provider had me change my password, not because I was getting spam, but unknown to me, I was sending it! (You'll still get some spam, though.) It's when you learn that you're unknowingly sending spam...that you must change your password.
Hope this helps.
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Hey there Gordo456,
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iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
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Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If that troubleshooting does not resolve the issue, I would next try these steps from further down the article:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
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Thank you for using Apple Support Communities.
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