I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings. Anything else to do?

I know this has been solved as you reported, but I think you need to check with your e-mail provider. Did you also get this same e-mail on your computer? If you use the same ID for e-mail on computer and ipad, it should have appeared on both. It's very common spam. Check your computer to see if on it, the e-mail is in spam, or, if you deleted it on your ipad, check your recently deleted e-mails.
You might want to consider changing your password, though people sending spam, don't need it. My e-mail provider had me change my password, not because I was getting spam, but unknown to me, I was sending it! (You'll still get some spam, though.) It's when you learn that you're unknowingly sending spam...that you must change your password.
Hope this helps.
(Ss I was sending this, I just got an e-mail notification from the Nigerian... it got to my e-mail instead of going to spam.)

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Increase in phishing emails supposedly from BT

In the past few months I've noticed that I am getting more & more phishing emails pretending to be from BT.
They are all going to an email account that I don't use anymore (but what I used to set up my internet with originally) but have forwarded to my current email address
So there were a lot of BT Yahoo classic is closing ones, update your email, even had ones pretending that my bill was ready
I reported one with the ebilling on it and BT kindly forced me to change my password as "my account has been compromised" (er no it hasn't). So I'm reluctant to report any more.
I'm just not sure what to do about them. I obviously don't want genuine bt emails to go to the trash.

There are many phishing emails from BT doing the rounds no doubt trying to catch people out because of the forthcoming migration from Yahoo to Critical Path.
If you hover your mouse over the senders email address it will show you where it came from and if you hover your mouse over any links you will see where the link will take you.
Basically BT will not ask you to confirm any passwords, usernames or account details or verify accounts via links in an email. If you want to verify or change any of those, do it by going to the BT website via your web browser and not by clicking on links in emails.
If in any doubt about an email, delete it.
See link for details about phishing emails.
http://bt.custhelp.com/app/answers/detail/a_id/9191/~/what-is-phishing%3F-is-the-email-i-have-receiv...

My phone downloaded photos from my computer and won't let me delete them. What can I do to get rid of the photos but not erase everything else?

My phone downloaded photos from my computer and won't let me delete them. How do I rid of the photos without wiping my phone?

Hi the beholder,
If you used your computer to sync the photos to your iPhone, that is how you will remove them as well. Click on the article for complete details. I've highlighted the key information here for you.
Sync photos to your iPhone, iPad, and iPod touch in iTunes - Apple Support
https://support.apple.com/en-us/HT201313
Delete synced photos
In iTunes, locate and click on your device.
Click Photos.
Choose "Selected albums" and deselect the albums or collections you want to delete.
To delete all synced photos, deselect "Sync Photos from" and, when asked, click "Remove photos."
Click Apply.
Learn how to delete photos and video synced from iTunes when you can't access the originals.
Have a great day!
- Judy

I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security?

I received a phishing email from what I thought was my bank. Do I need to do anything to my MAC for security? I have no anti-virus software.

Evelyn, there is nothing that can prevent you or anyone from falling victim to those attempts to defraud you – other than you.
"Phishing" scams are the most common way of getting people to voluntarily supply information that should be kept as secure as any other personal possession. "Anti-virus" solutions can't possibly prevent that sort of fraud, and if anything can only lull you into falsely believing you're being protected from threats, be they real or perceived.
Do you have any further advice so that I don't fear my Mac?
There is no reason to fear your Mac; it's a tool to be used for your sole benefit. Like any tool though, it can be misused. If there is any explanation for fear, it's a lack of education. Knowledge conquers fear and renders it inert. Learn what real threats actually exist, how to defend yourself from them, and how to distinguish them from those propagated by fear mongering psychopaths that justify their existence by keeping others misinformed. There are an abundance of the latter.
There will always be threats to your information security associated with using any Internet - connected communications tool:
You can mitigate those threats by following commonsense practices
Delegating that responsibility to software is an ineffective defense
Assuming that any product will protect you from those threats is a hazardous attitude that is likely to result in neglecting point #1 above.
OS X already includes everything it needs to protect itself from viruses and malware. Keep it that way with software updates from Apple.
A much better question is "how should I protect my Mac":
Never install any product that claims to "clean up", "speed up", "optimize", "boost" or "accelerate" your Mac; to "wash" it, "tune" it, or to make it "shiny". Those claims are absurd.Such products are very aggressively marketed. They are all scams.
Never install pirated or "cracked" software, software obtained from dubious websites, or other questionable sources.
Illegally obtained software is almost certain to contain malware.
"Questionable sources" include but are not limited to spontaneously appearing web pages or popups, download hosting sites such as C net dot com, Softonic dot com, Soft pedia dot com, Download dot com, Mac Update dot com, or any other site whose revenue is primarily derived from junk product advertisements
If you need to install software that isn't available from the Mac App Store, obtain it only from legitimate sources authorized by the software's developer.
Don’t supply your password in response to a popup window requesting it, unless you know what it is and the reason your credentials are required.
Don’t open email attachments from email addresses that you do not recognize, or click links contained in an email:
Most of these are scams that direct you to fraudulent sites that attempt to convince you to disclose personal information.
Such "phishing" attempts are the 21st century equivalent of a social exploit that has existed since the dawn of civilization. Don’t fall for it.
Apple will never ask you to reveal personal information in an email. If you receive an unexpected email from Apple saying your account will be closed unless you take immediate action, just ignore it. If your iCloud, iTunes, or App Store account becomes disabled for valid reasons, you will know when you try to buy something or log in to this support site, and are unable to.
Don’t install browser extensions unless you understand their purpose. Go to the Safari menu > Preferences > Extensions. If you see any extensions that you do not recognize or understand, simply click the Uninstall button and they will be gone.
Don’t install Java unless you are certain that you need it:
Java, a non-Apple product, is a potential vector for malware. If you are required to use Java, be mindful of that possibility.
Java can be disabled in System Preferences.
Despite its name JavaScript is unrelated to Java. No malware can infect your Mac through JavaScript. It’s OK to leave it enabled.
Beware spontaneous popups: Safari menu > Preferences > Security > check "Block popup windows".
Popup windows are useful and required for some websites, but unsolicited popups are commonly used to deceive people into installing unwanted software they would never intentionally install.
Popups themselves cannot infect your Mac, but many contain resource-hungry code that will slow down Internet browsing.
If you ever receive a popup window indicating that your Mac is infected with some ick or that you won some prize, it is 100% fraudulent. Ignore it. The more insistent it is that you upgrade or install something, the more likely it is to be a scam. Close the window or tab and forget it.
Ignore hyperventilating popular media outlets that thrive by promoting fear and discord with entertainment products arrogantly presented as "news". Learn what real threats actually exist and how to arm yourself against them:
The most serious threat to your data security is phishing. Most of these attempts are pathetic and are easily recognized, but that hasn't stopped prominent public figures from recently succumbing to this age-old scam.
OS X viruses do not exist, but intentionally malicious or poorly written code, created by either nefarious or inept individuals, is nothing new.
Never install something without first knowing what it is, what it does, how it works, and how to get rid of it when you don’t want it any more.
If you elect to use "anti-virus" software, familiarize yourself with its limitations and potential to cause adverse effects, and apply the principle immediately preceding this one.
Most such utilities will only slow down and destabilize your Mac while they look for viruses that do not exist, conveying no benefit whatsoever - other than to make you "feel good" about security, when you should actually be exercising sound judgment, derived from accurate knowledge, based on verifiable facts.
Do install updates from Apple as they become available. No one knows more about Macs and how to protect them than the company that builds them.
Summary: Use common sense and caution when you use your Mac, just like you would in any social context. There is no product, utility, or magic talisman that can protect you from all the evils of mankind.

Has anyone else received a phishing, "Urgent Alert From Apple Support"? It came to my actual iCloud email address.

The message is very clearly bogus, full of errors of every kind, right from the start: "Dear Apple Custumer,"
The fact that it came to my own iCloud address worries me since usually such schemes are to a broad group, like "[email protected]"
I have forwarded the email, with Long Headers, to the fraud-combating websites. Can't find any hint on apple.com/support as to where at Apple itself to direct it.

Re: Has anyone else received a phishing, "Urgent Alert From Apple Support"? It came to my actual iCloud email address.
YES today in the UK, the email text is as below, together with several Links to "Apple" sites and an Apple logo and European support address.
Fairly crude but could fool naive users.
Any one know how to get to the addresses behind the links without clicking them? Just copying and pasting as plain text doesn't seem to work. Any other way just copies the Hyperlink.
Scam Text in square brackets:
[This is the final notice to inform you as of 30 - January - 2015 that you have not yet updated your account information. Under "Know your Customer" legislation Apple Inc is required to perform a verification of your information, failure to do so will result in account termination in less than 48 hours.
To stop the termination of your Apple and iCloud please validate your account information before the deadline.
Please continue to Validate your Apple/iCloud ID »
Sincerely,
Apple Support]

I received 2 emails supposingly from Apple requesting that I update my profile. Could someone confirm this is a scam? Thanks.

I received 2 emails supposingly from Apple asking me to update my profile because my account is blocked.
Evidently, this is a scam. Did others receive the same request?

It's absoutely a scam, one which has been reported here a number of times. Do not respond to the email in anyway, just delete it.
For more information on how to detect phishing messages purporting to be from Apple, see:
http://support.apple.com/kb/HT4933
Regards.

Received an email supposedly from Apple that my Apple ID was used in Russia to buy music. Is this real?

I received an email supposedly from Apple from "Notice" that my Apple ID was used in Russia to buy music. Is this real? There was a link to click labeled AppleID. I didn't click it, but the message said I needed to change my Apple ID immediately.

What does the email look like - emails from Apple tend to be personalised (not 'dear customer' or 'hello') and the have proper English in them (if you hover your mouse pointer over the link do you see what URK it would take you to ? ; it might show at the bottom of the screen).
It's likely to be a phishing attempt to try and get your account and payment details - you could forward it to Apple : [email protected]
Just to be sure check your account's purchase history : See your purchase history in the iTunes Store

I received an email supposedly from Best Western that I can't delete - says it's a 159860.emlx file - how do I delete it?

I received an email supposedly from Best Western that I can't delete - says it's a 159860.emlx file - how do I delete it?

Do a backup.
Take notes of all account information or take screen shots. You may need to set the accounts up again. Quit Mail.
Copy the line below.
~/Library/Mail/V2
Select Go/Go To Folder from the Finder menu bar. Paste the line into the window. You won't see it.
That should show you the accounts. Select the appropriate inbox and dig around in the folders until you find the e-mail matching the number. Try to delete/move to the trash. If successful, launch Mail and test.
If you prefer to make your user library permanently visible, use the Terminal command found below.
Show User Library Directory in Mac OS X 10.7 Lion & 10.8 Mountain Lion
You might want to bookmark the command. I had to use it again after every update. I have also been informed that if you drag the user library to Finder it will remain visible.

What do I do if I have received a phishing email from HMRC?

I have received a phishing email from HMRC which I opened. I then deleted it. Do I need to do anything to remove any potential threat?

No but if that happans again, "forward" the email to Apple at this address: [email protected]
Apple wlll never send you an email asking you to verify your Apple ID.

Why is my contact list receiving crazy emails supposedly from my iPad and how can I stop it?

Why is my contact list receiving crazy emails supposedly from my iPad?

Yes, I went to settings and turned wifi off. Thought at first I wasnt letting it set for a sec or two before shutting the iPad off. so now I wait like a minute or two before shutting the iPad down. didnt seem to help. Tried actually logging out of facebook when I was done with it, worked for about 4 days, and now it has started coming on and coming online again,, I went through my notifications and shut things off, Well see if it works. thank you.

Worrisome email supposedly from Adobe

I'm worried this might be phishing.
I keep getting emails supposedly from Adobe . . .
Sign In Required
Please sign in with your Adobe ID to use your trial CS6 Design and Web Premium
I have a paid copy of:
Adobe Creative Suite 6
Design & Web Premium
Why is it telling me to sign in to my trial copy?

I own and use CS6 on my Mac.
I received an email referring to my trial copy.
I don't have or use a trial copy, nor do I want one.
My questions are:
1) Was this email from Adobe?
2) If so, why?
What more do you need to understand my question?

Are others receiving iTunes phishing emails?

are others receiving iTunes phishing emails?

Yes.
Oh, did you want to hear more? Yes, many others have reported it. It is nothing new. Welcome to the digital era.
Identifying legitimate emails from the iTunes Store - http://support.apple.com/kb/HT2075
Identifying fraudulent "phishing" email - http://support.apple.com/kb/ht4933
Forward attempts to: [email protected]

When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to

When I try to open an .ai/pdf file received through my email, it won't open and asks for a password. I have never set up any kind of password for email security, but have tried typing in my standard passwords. Nothing works. I wonder if it has anything to do with the use of my Wacom3 Tablet...I've been having trouble with it and was getting the same message when trying to open the User's Manual in my Applications/WacomTablet file on my hard drive. Any suggestions? I just downloaded the latest version for the Wacom and recently upgraded to Snow Leopard 10.6.7 (which I hate, and my CS3 hates, etc.)

It sounds like you have a a password-protected PDF. The password was set by the person who encoded it.

I have Mac OS10.4.11 with MS Office 2004 installed. Yesterday, when clicking on the Entourage icon, in the dock, to receive my Email, the icon disappeared and I lost my Email service from the HD and from Spotlight, as well. Word, Excel and PP are still OK

I have Mac OS10.4.11 with MS Office 2004 for Mac, installed. Yesterday, when clicking on the Entourage icon, in the dock, to receive my Email, the icon disappeared and I lost my Email service from the HD and from Spotlight, as well. Word, Excel and PP are still OK. Could this be a virus?

Just thinking, if things are really missing...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

HT201272 So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

So I preorered an album from iTunes and now it won't download into my libraray. It says that I purchased it on iTunes, but it won't even show up in the "Purchsed" library in my account. Does anyone know what I am supposed to do to downlaod it?

If you can't enter the passcode then you have to place the iPod in recovery mode and then restore the iPod via iTunes. For ecovery mode see:
iPhone and iPod touch: Unable to update or restore
Note that this requires using the sleep/wake button. If you are not successful then there is nothing else that I know you can do.

I received a phishing email supposedly from my bank and clicked on url - didn't enter any data though.Bank says to get ipad checked for viruses,but I understood ipad has built in security.I've cleared cookies in safari via settings. Anything else to do?

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