HT204387 I lose my contacts on the car blue tooth after one to two weeks and have to reload them..This was only after the lates OS update.
I load my contacts from my phone to my car Blue tooth.
After one to two weeks they are no longer there and I have to reload them.
This has happene after the latest OS update.
Any suggestions?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
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What exactly do you mean by:
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I'm sorry to hear that you've been having trouble contacting Customer Care. Live Chat is certainly available--are you not seeing the chat option on the Contact Customer Care page? Or are just not able to get through?
In any case, I should be able to help you myself. What can I do for you?
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Sara -
I am an enthusiastic convert from IBM PC compatibles to Apple OS! But, I'm bumping up against the problem of not being able to deauthorize devices which have been given away, and thus I'm not able to deauthorize my iTunes account on those devices. I'm aware that one can deauthorise ALL once a year, but in my case I did that on November 4, 2011. So, am I "stuck" until that year is up?
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Apple may deauthorise them as an exception for you (they have for me in the past) -
I need to migrate a mac to another and have kept my backups current with timemachine. I connected the HD with the time machine back ups to the machine I'm migrateing to and used the migratiation assastiant but now i have 2 accounts and no permissions to access the account I migrated. I just imagined I would use the migration assastiant and afterwards I'd be looking at the mac I transfered/migrated. What did I do wrong or how can I achieve the desired effect?
Thank you in advance. Jayi have 2 accounts and no permissions to access the account I migrated.
What do you mean by this? Have you tried to login to these accounts?
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Robert -
My macpro got wet and I have been using my boyfriends macpro to charge my iphone over the weekend, his itunes is an early version of my itunes library. I have no music showing in my ipod on my iphone. When I plug it in to the macpro it shows my music, and an up to date show of all my playlists new music etc when I click on my iphone icon, how do I get it back? Can I back up and sync from his library? Can I just back up my phone on his library and restore from that, will I get an exact copy, new stuff and all back??
Any help appreciatedSounds like the music you had on your phone was not the same music on his computer. The iPhone/iPod touch is not designed to be a storage device. When you sync with a computer that doesn't have your music, it deletes your music from your phone.
Was this music you purchased from iTunes? if so, and you are in the US, tap on itunes app, tap updates, tap purchased and tap on the cloud icon to get each song back. If you're not int he us, get iOS5 update later this week and do the same.
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With th upgrade page displayed for maverick 10.10.2 I click on down load. Amessage pops up say there are other accounts that need to be updated and it gives me the account (old email address) which is an old account that I changed the name to new email address. When I click on OK and the down load the message pops up again. I have not been able to upgrade maverick.
What you are experiencing is 100% related to Malware.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
Help. I have been editing a project for two weeks and now it gets ghosts of ohter images from the project coming up in the wrong places. The thumbnail has the correct image but the image either does not display and its black or an old image or another one shows.
When I have problems like this I do two things. First I shut down and restart iMovie. Sometimes that rejuggles the date. But I am sure you have been doing that in such a long project.
The Second thing I do is delete iMovie preferences, which can get corrupted.
Home-library-preferences-com.apple.imoviepref
Hugh -
I have a 4th gen ipod toch. As of the past two weeks I have been unable to receive my hotmail on the ipod. I get a "unable to connect to the server" message and all older emails are now gone.
I have a 4th gen ipod toch. As of the past two weeks I have been unable to receive my hotmail on the ipod. I get a "unable to connect to the server" message and all older emails are now gone.
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I had a MobileMe account before... after upgrading to iOS 5, should I keep my account info under iCloud (settings) AND under mail, contacts and calendars (in Settings as well) or only keep the info under the new iCloud setting section?
That's not the correct port. It should be 993 for incoming.
If you signed into iCloud from the System Preferences, it should automatically create the iCloud account for you in Mail. Sounds like it is an account you already had set up for MMe in Mail.
Open Mail preferences, open the Accounts tab, disable that account in the advanced pane.
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I have an iphone 5 which was bought in the UAE, I cannot find the FACETIME button/option, and cannot find also on the contacts details, please help! thanks!
The UAE and several other mostly Middle Eastern Countries ban FaceTime. Because of this all devices manufactured for sale in those countries does not have FaceTime and FaceTime cannot be installed on those devices.
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I got a new laptop (Macbook Pro) and my IPhone is synced with my previous laptop (which I no longer have). I've recorded dozens of very long (un-emailable) Voice Memos over the last few weeks and need to get them from my IPhone onto my new laptop.
How do I do this?
(when I click on the Sync option I get the warning: "Are you sure you want to sync music? All existing songs and playlists on the iPhone will be replaced with songs and playlists from your iTunes library." I fear that if I click this I will lose all of my important Voice Memos as well)Just to add to what ChrisJ4203 said. You can sync them to your new computer using iTunes by selecting to Include Voice Memos on the Music tab of your iTunes sync settings and syncing. However, you still need to re-establish syncing with the new computer without iTunes erasing all the iTunes media from your phone (as the warning mentioned).
If you copy your entire iTunes folder (not just your music) from your old computer to your new one, along with other non-iTunes media you may be syncing with iTunes (such as contacts, calendars and any photos synced to your phone from your old computer) by using migration assistant of following one of these methods: http://support.apple.com/kb/HT4527, then when you sync again with your new computer it will recognize your phone and sync as it did before. You will still have to authorize the new computer for any Apple IDs used to purchase from the iTunes and App stores (in iTunes>Store>Authorize this computer).
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when i open itunes, it gives me a message "the folder itunes is on a locked disk or you do not have write permissions for this folder" i am the only user and it was working a week ago whats wrong with it? it will not open itunes
Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone
is there anything apple could do if i took it to one of their main shops???
Kris (bulzy_23)Sounds like a hardware failure.
Make an appointment at the genius bar and take it in for them to look at. It will probably need to be replaced. -
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