HT204406 I downloaded a song that is not playing.  When i click to report a problem it gives me an error that says "To many HTTP redirects".  What does this mean and how do I fix it?  Thank you!

I downloaded a song that is not playing.  When i click to report a problem it gives me an error that says "To many HTTP redirects".  What does this mean and how do I fix it?  Thank you!

The following support articles should help:
* https://support.mozilla.com/kb/Could+not+initialize+the+browser+security+component
* https://support.mozilla.com/kb/AUS+Update+XML+File+Malformed+200

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