HT2204 I am having trouble authorizing a new computer

How can I authorize a new computer, my old one died

If the computer's running Mac OS X, move the cursor to the very top of the computer's screen, click on Store, and choose Authorize this Computer.
If the computer's running Windows, press the Alt and S keys and choose Authorize this Computer, or click here, follow the instructions, click on Store in the menu bar, and choose Authorize this Computer.
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I'm having trouble with my new computer

Hello. I recently purchased my first computer. The guy at the store recommended that I should buy a macintosh because they are easy to use. He told me I should get a metal macbook because it is fast. My cousin who is the computer expert in this family put a folder on the wallpaper with a bad name and I tried to delete it by pushing it into the trash but it just stays there. I keep clicking the trash to delete the trash but it just stays there! I don't want my parents to think I have a bad folder on my computer. I was about to drive over to the computer store but then I figured that guy would charge me and the store's pretty far away too. I'm growing impatient with this computer. Can anybody please help me?

Hi macnewbie717,
First of all, Welcome to the  Discussions Forums!
If the option key + delete does not work to get rid of the file/folder try some of the suggestions found in Dr. Smoke's excellent FAQ Solving Trash Problems.
post back if still no luck,
littleshoulders
PS. You might want to purchase one of the Mac OS X books such as David Pogue's Mac OS X: The Missing Manual to make the learning curve somewhat easier for you.

HT204053 i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook

i have an itunes library with 1,000+ songs on a pc. my daughter has a macbook air and i loaded my apple ID onto it. how do i get the songs from my itunes account to show up? This works fine on her iPhone, but having trouble on the new macbook air

Hey kbert73
I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
iTunes: How to move your music to a new computer
http://support.apple.com/kb/ht4527
Using iPhone, iPad, or iPod with multiple computers
http://support.apple.com/kb/ht1202
Thanks for using Apple Support Communities.
Regards,
-Norm G.

After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?

After having to get a new computer, I tunes repeatedly asks to authorize the computer to play/sync purchased music. However, ITunes is saying that the computer is already authorized. What do I do?

You can transfer all the iTunes purchased music from the iPod Touch to your new computer.
From iTunes: How to move your music to a new computer:
If your iPhone, iPad, or iPod has your purchased content from the iTunes Store, you can transfer the content to a computer that is authorized for your Apple ID.
Note: This option only works for content you purchased from the iTunes Store (as opposed to content from other sources, such as CDs you may have imported). For content you did not purchase from the iTunes Store, synchronization occurs in one direction only. This means your content can be copied from a computer to your iOS device, but cannot be copied from your device to a computer.
Open iTunes.
From the Store menu, choose Authorize Computer.
In the dialog that appears, the Apple ID button is selected by default. If you have an AOL account, select AOL.
Enter your Apple ID or AOL account and password. Then, click the Authorize button.
Connect your device your computer. If it is synced with another iTunes library, the following may appear:
If this alert appears, click Transfer Purchases.
If you were not offered the option to transfer purchases:
After connecting your device to the computer, its icon appears in iTunes. Click the icon.
From the File menu, choose "Transfer Purchases from 'Your device name.'"

Anyone having trouble with the new update for 2010 mac book air 10.8.2?

Anyone having trouble with the new update for 2010 mac book air 10.8.2 ? My 2010 Macbook Air has crashed 15times since the 10.8.2 update. Have only once since owning it.

Turned out the hardware was bad. Apple exchanged it for a new Mac Air and the new trackpad works great. Thank goodness it was a defect. If the trackpads all worked like that I would have been bummed.

I'm having trouble with my new iPhone.it seems it likes to turn it self off for no reason at all.i would like to know is this a hardware or software problem or just a iPhone problem i don't know.

I'm having trouble with my new iPhone.it seems it likes to turn it self off for no reason at all.i would like to know is this a hardware or software problem or just a iPhone problem i don't know.

basic troubleshooting steps from the User Guide are restart, reset, restore from backup, restore as new.
Have ANY of these been tried?

I am having trouble loading the new LR 5.3

I am having trouble loading the new LR 5.3 with the error msg 1642?
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 2 error(s) ----------- Payload: Adobe Photoshop Lightroom 5 5.3.0.0 Adobe_Lightroom_x64.msi_5.3 ----------- ERROR: Install MSI payload failed with error: 1624 - Error applying transforms. Verify that the specified transform paths are valid. MSI Error message: ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1624 -------------------------------------------------------------------------------------

Hi Blecho,
Do you get the same results if you download the 5.3 update directly from here? Lightroom 5.3 Now Available:http://blogs.adobe.com/lightroomjournal/2013/12/lightroom-5-3-now-avai lable.html
Let me know how it goes.
Cheers
LP

HT5313 I have a Mac OSX 10.7.3. I am having trouble installing the new 10.7.5 update.

I have a Mac OSX 10.7.3. I am having trouble installing the new 10.7.5 update. Any suggestions?

kingdommindset wrote:
I have a Mac OSX 10.7.3. I am having trouble installing the new 10.7.5 update. Any suggestions?
Go here http://support.apple.com/kb/DL1582, download the update file and run it. Ideally, start up in Safe Mode when you do the update.

I am having trouble activating my new version of Lightroom on one computer where it says it has been fully installed and it is stuck on 90% on my laptop. I tried phoning the helpline but was told the number dialled was incorrect but it is the one given o

I am having trouble activating my new version of Lightroom on one computer where it says it has been fully installed and it is stuck on 90% on my laptop. I tried phoning the helpline but was told the number dialled was incorrect but it is the one given on the Adobe help page. So what is the correct tel no for support?

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

HT1688 Why am I having trouble updating the new ios7.0.4 to my iphone 4s?

Why am I having trouble updating the new ios7.0.4 to my iPhone 4s?

There is no update for iOS 7.0.4.

HT1420 I am having trouble "authorizing" my computer. I don't see an option that says "authorize my computer".

I am having trouble "authorizing" my computer. I tried to follow the steps I found posted on line, but I don't see an option that says "authorize my computer". Maybe I am looking in the wrong place??

Open itunes.
Click the word Store at the top of your computer screen
Click Authorize

I'm having trouble authorizing my mac

im having trouble authorizing my mac

The standard way is to go to Store > Authorize This Computer in iTunes' menu.
If you've already tried that, then you would need to tell us exactly what steps you have tried, and what you see that indicates failure.
Also tell us what version of iTunes you are running, what version of OS X you are running, and what type of computer you have (and how old).

HT5610 I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes on my iPad. The directions say to select the "authorize computer" in the menu but i don't see that anywhere in the iTunes menu. Any ideas?

I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes from my ipad. The directions say to select "authorize this computer" from the menu in itunes but I cannot find that anywhere. Either I'm not finding the correct menu or it's somewhere else. Any ideas? Thank you in advance!

If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "
and from the Menu Bar select Store...
From the Store menu, choose Authorize This Computer.
See this Discussion...
https://discussions.apple.com/thread/4631735?tstart=0

Is anyone having trouble unlocking the new iphone after you lock it?

I was wondering if anyone is having trouble unlocking the new Iphone after you lock it? this has happened to me twice and then I have to reset my phone, I never had this problem with the 4s

Go to expresslane.apple.com and go to itunes/itunes store and billing/redemption and apple ID account billing, and click on send an email or talk to a live chat advisor.. have your order numer, cost, and the name of the item... you'll need to explain in detail. If you send an email they will get back to you within 24 hours. If you chat with a live advisor they will assist you immediately. They are really good at getting you a refund when needed.

I am having trouble authorizing my computer and ipad and iPhone help

I am having trouble authorizing my computer and syncing ALL music, tones, etc. between Mac, iphone, and ipad.

Did you use different Apple IDs purchasing your content? If so, you need to activate your Mac with all existing Apple IDs... even the ones you don't use anymore. This should do.
In iTunes go to Menubar and click on "Store" -> Activate this computer

HT2204 I am having trouble authorizing a new computer

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