HT2490 I can't find System Preferences on my Mac. I can locate the Apple menu and click on the System Preferences tab, but the System Preferences refuses to launch. Help!

I can locate the Apple menu and click on the System Preferences tab, but the System Preferences refuses to launch. Help!

I think it must be missing from the Applications folder.
Do you have your 10.4 Install Disc to do an Archive & Install?

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Hi, using iphoto 6, i suddenly lost albums: they are still in the directory, but no pictures in some albums.Using finder, I can locate the pictures and even get preview. But impossible to import them. Anyone can help? thanks

Hi, using iphoto 6, i suddenly lost albums: they are still in the directory, but no pictures in some albums.Using finder, I can locate the pictures and even get preview. But impossible to import them. Anyone can help? thanks

Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/">iPhoto Library Manager</a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

TS3510 I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I only have one apple ID and facetime has worked with it before, but now I get the message "Unable to verify email because it is already in use". I have looked ofr a solution but can't find one. can anyone help please?

I spoke with Apple Support this morning and they believe anything MobileMe related is due to the conversion over to iCloud that's taking place.
As for other email clients, check with your host to see if settings have changed on their end. I use inmotionhosting.com and over the weekend the updated their outgoing requirements so that a password authentication is now needed.
Hope that helps get some on the right path to resolving their issues!

Where can I down load i photo for my mac? I can't find it. When I go to the apple homepage and click download the program says that I wouldn't be able to download in germany:-(...but I live in germany..

Hello,
Where can I down load i photo for my mac? I can't find it. When I go to the apple homepage and click download the program says that I wouldn't be able to download in germany:-(...but I live in germany..
Can anybody help me

On your MBP Click on the Mac App Store (MAS) Icon... once in the Store Navigate to iPhoto.

HT1349 i dont have my ipad and i am not where i can locate the box at the moment what can i do to find the credentials for the ipad

i am not where i can locate the particulars for the ipad due to being in another state at the moment. what can i do to find the id/ime info

My Support Profile
https://supportprofile.apple.com/

Multiple Entries on the Apple Menu and boxes on finder

Hi,
I'm having some weird problem with my iMac, in that i'm getting duplicate entries of "Force Quit" and " Restart" and "Shutdown" and "Logout.." in the Apple Menu, and some wierd boxes on the finder and all application.
Did anyone face this problem before?
Thx

Hi
Sounds like VoiceOver is switched on,  F5 is the shortcut that turns it on/off (also found in System Preferences>Universal Access>Seeing).
Steve

I run mac os x 10.9.5 and i can't open apple store and mail application crush

i run mac os x 10.9.5 and i can't open apple store and mail application crush
any help??
thanks in advance

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try to launch one of the problem apps. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

I cannot find my iPhoto upgrader in Finder...I was told to go to the Go menu and click on Utilities...this is not an offered option...and nothing comes up in the search box...

I cannot find my iPhoto upgrader in Finder...I was told to go to the Go menu and click on Utilities...this is not an offered option...and nothing comes up in the search box...I have upgraded to OS X Yosemite, downloaded the iPhoto app to go with it, and the iPhoto upgrader...just can't find the upgrader...

In the finder applications folder ==> Utilities -- double click the iphoto library upgrader and then launch iphoto 9.6.1
iPhoto '11 or later: About the Library Upgrader - Apple Support

When Firefox loads, a second window opens that is just a counter. How do I make this stop? I can send the page info if it would help.

When Firefox loads for the first time, a second window opens that is just a counter. I've downloaded a lot of add-ons. I thought it might be the piano add-on so I removed it but that didn't stop it. How do I make this stop? I can send the page info if it would help.

Sounds like malware on your PC.
Install, update, and run these programs in this order. They are listed in order of efficacy. '''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have. 
''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] 
SuperAntispyware - [http://www.superantispyware.com/] 
AdAware - [http://www.lavasoftusa.com/software/adaware/] 
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] 
Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] 
Also, if you have a search engine re-direct problem, see this: 
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html
If these don't find it or can't clear it, post in one of these forums for specialized malware removal help: 
[http://www.spywarewarrior.com/index.php] 
[http://forum.aumha.org/] 
[http://www.spywareinfoforum.com/] 
[http://bleepingcomputer.com]

I was listening to a you tube clip. i guess i didn't click off the actual clip, because now when i turn on my computer the clip audio plays. i can't locate the file to delete it. please help.

i was listening to a you tube clip. i guess i didn't click off the actual clip, because now when i turn on my computer the clip audio plays. i can't locate the file to delete it. please help.

Quit Safari.
Hold the shift key down and relaunch Safari.
Empty Caches
Safari > Preference > Advanced
Checkmark the box for "Show Develop menu in menu bar".
Develop menu will appear in the Safari menu bar.
Click Develop and select "Empty Caches" from the dropdown.
Best.

ITunes / AppStore problem: I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

I live in Colombia, my apple ID and iTunes account are set in Colombia, but each time I try to register my Colombian credit card it tells me my credit card is not valid for the store. How can I fix this?

credit card it tells me my credit card is not valid for the store.
Hi Don ...
"Although you can browse the iTunes Store in any country without being signed in, you can only purchase content from the iTunes Store for your own country. This is enforced via the billing address associated with your credit card or other payment method that you use with the iTunes Store, rather than your actual geographic location."
From here > The Complete Guide to Using the iTunes Store | iLounge Article
The iTunes and Mac App Store are one in the same.
And check out this support article here > iTunes Store: My credit card's security code or zip code does not match my bank's records

HT6012 Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud? When I try to open it, it says can't open because the file was iMovie 9.0.9. I just want to get it on Theater so I can watch on Apple TV and have in

Can I take an older imovie made back in 2009 found on an old external drive and get it to iCloud? When I try to open it, it says can't open because the file was iMovie 9.0.9. I just want to get it on Theater so I can watch on Apple TV and have in iCloud

ERROR (1)
- Place the iPod in DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try on another computer
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I can connect my Iphone 6 and Ipad Air to my Bose Soundlink but not my IMac. I have tried all the usual solutions but nothing works. It has worked recently but not in the last week. Help

I can connect my Iphone 6 and Ipad Air to my Bose Soundlink but not my IMac. I have tried all the usual solutions but nothing works. It has worked recently but not in the last week. Help

make sure it's not being connected to by any of the other two
one can only connect 1 device at the time and just by waking up sometimes a headset connects to a device
automaticly
then forget the bluetooth device in OS X and put the headset in pairing mode / discovery mode and connect with it once again with the mac

How do I convert a .pub file into a PDF, 2 page spread without the dotted line down the center? I can select 2 page view and cover page in 2 page view, but the dotted line shows up. Thank you!!

How do I convert a .pub file into a PDF, 2 page spread without the dotted line down the center? I can select 2 page view and cover page in 2 page view, but the dotted line shows up. Thank you!!

Hi skt102711,
I would like to inform you that acrobat doesn't support .epub to .pdf format conversion. Please browse this Link for more information : Supported file formats | Acrobat, Reader
Regards,
Rahul

Problem on PC: During import, I can locate the sources folder however the photo do not display. Was working fine.

Problem on PC: During import, I can locate the sources folder however the photo do not display. Was working fine. All file types, Lightroom is no longer recognising the images to import, The panel that usually displays them remains empty. Try using backup versions, removing software that could conflict , still no joy, has anyone had this problem?

Did you follow this procedure?
Our iTunes guru Terence Devlin advises the following:
1. Quit iTunes
2. Drag the iTunes folder from your internal hd - located in ~/Music folder - to your external hd. DO NOT delete the original one from your internal hd... yet!
3. When the transfer is complete, press and hold the Option(alt) key and fire up iTunes.
4. A "Choose iTunes Library" window will come up. Click on the "Choose Library" button.
5. Navigate to where the iTunes folder is located in the external hd.
6. Within the iTunes folder, select the iTunes Library file and click Choose...
That's it. iTunes will now display all your playlists, songs, movies, podcasts etc. At this point, should you wish, you can delete the iTunes folder from the internal hd to free up space.
More info:
http://support.apple.com/kb/HT1751
Or if you prefer a more complicated explanation:
http://www.ilounge.com/index.php/articles/comments/moving-your-itunes-library-to -a-new-hard-drive

HT2490 I can't find System Preferences on my Mac. I can locate the Apple menu and click on the System Preferences tab, but the System Preferences refuses to launch. Help!

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