HT2534 i recently bought a $20 itunes gift card . i redeem in my account in my new ipad...while i was typing the code in the ipad my internet connection was lost..i treid to re entre my gift card code again[ a message sent this code has been redeemed
i recently bought a $20 gift card to redeemed in my new ipad.. i redeem my code in my ipad account . I lost my internet connection just before i could see a confirmation. i reconect and check my account no money credited..i tried to redeeem again but a message sent saying this code had been redeem.. where is my credits? How I can i retrive the $20 gift card.
Hey tiger.jor,
I would first check and see if the gift card's balance has been applied to your account:
Tap the iTunes Store, App Store, or iBooks.
Scroll to the bottom of the Featured tab.
Sign in with your Apple ID.
If you have a credit balance, you'll see it below your Apple ID.
from: iTunes Store: iTunes Gift balances
http://support.apple.com/kb/HT5035
Welcome to Apple Support Communities!
Cheers,
Delgadoh
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Set up a seperate PC user account on your PC and use that for yourself or your wife. The iTunes library is associated with the PC user account.
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If you're syncing with a different iTunes library than the one you previously synced with, then there is no way around it. You're gonna loose the old data. The only way round it would be to make sure that all the music files on your iPhone is also in your iTunes library. If you still have access to the computer with the old library, you could copy the files on to an external harddrive, and then import them into your new iTunes library.
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I purchased a gift certificate through the iTunes store and although I can apparently re send it, I cannot tell if it has been redeemed.
Does anyone know the navigation to check if it has been redeemed?
thanksProbably not, but go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store. Perhaps there will be something they can do for you.
Should you ever need to resend a gift in the future, follow the procedure detailed here:
http://support.apple.com/kb/HT1541
Regards. -
I have a gift card that has been redeemed once but still has money on it how do I reredeem it?
I have a gift card that has been redeemed once but still has money on it how do I reredeem it? If possible
Expanding on what Niel said, once you redeem a gift card, the amount of the card is registered in your iTunes Store account and the card can be trashed. All you need do now is log into your iTunes Store account, the one you redeemed the card through, and make purchases. The cost will be deducted from your credit balance automatically.
A couple of caveats/warnings:
- you can buy anything in the iTunes Store with the balance other than a gift for someone else;
- if you don't have a credit card also registered to your account, keep careful watch on your balance so you don't overspend it. If you do, the purchase will go through but you won't be able to download anything else, even free content or items you already purchased, until you add another gift card or a credit card to cover the amount you owe.
Regards. -
I just want to check if the iTunes email gift card has been redeemed (without directly asking the recepient themselves). Is there a way to check that? Would I get an email notificaiton when the gift card is redeemed?
You can't log into any site and see your account's balance. You can log into your account on your iPad via Settings > iTunes & App Store - on my iOS devices my balance shows at the bottom of, for example, the Featured tab in the App Store app under my account id (or you can view your account via Settings > iTunes & App Stores and it should show on the screen that you are taken to). You may not see anything if your account's balance is zero.
Not sure what you mean by relationship iTunes has to products. You can buy music, films, TV shows, audiobooks via the iTunes app on your iPad, and apps via the App Store app - what you buy will be tied to your iTunes account. -
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What is the problem? You only redeem it once.
If it shows $23.71, then you still have credit. Just buy something.
Not sure what your issue is. -
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Hi erikafromorlando,
You can sign in and download your previously purchased items by following this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
I hope this helps!
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<Edited By Host>Instead of posting your IMEI in a public forum, contact iTunes Customer Support.
FYI, they do not want/need your IMEI number. -
How can I delete credit cards details from my iPad Air and why cant I use credit from a i store card that has been redeeme?
To remove the card's details from your iTunes account, tap on your id in Settings > iTunes & App Store and then tap on 'View Apple ID' on the popup and log into your account - on your account's page there should be a payments link. Or you can do it via your computer's iTunes : go into the Store > View Account menu option and log into your account, and on your account's details click on the payment details link.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
If you don't get the 'none' option on the payment details screen : Why can’t I select None when I edit my Apple ID payment information? - Apple Support
What happens when you try to buy something ? If you are trying to gift content then you will need to have a credit card on your account, your balance can't be used for gifting ; if you are trying to buy for yourself and you have a credit card on your account then its details need to be correct and complete - but your balance should be charged for the purchase. -
Hi Support,
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Perhaps this web page will help: http://support.apple.com/kb/ht1229
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