HT2589 On new Ipod touch 5 In billing info we put in card info and it comes back saying for assistance contact itunes support and won't let us continue. What do we do so we can continue?
On new Ipod touch 5th, in billing info we put in card info and it comes back saying "For assistance contact itunes support" and it wont let us continue. what do we do so we can continue?
Do what it told you to do.
Contact itunes support
Similar Messages
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I want to make a new account without payment method but there is an error ate the end says "for assistance contact iTunes support " why?
These are user-to-user forums, to contact iTunes Support and ask them why you are getting the message to contact them :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page -
I am trying to create a new account but every time I put in my billing information and numbers, the same screen pops up with, in red "For assistance contact iTunes Support". I am currently overseas and want my imessage to work correctly
to contact iTunes store support, follow these steps:
1. Go to expresslane.apple.com
2. select 'itunes' and then 'itunes store'
3. select a topic and a subject
4. click 'continue' and then 'email'
5. fill out the form and explain your situation
6. they will respond within 24 hours usually
Good luck -
I am having problem with my itunes account because when i try to buy something online it say..Your purchase can not be completed for assistance, contact itunes support.
What happened when you contacted iTunes support as directed?
http://www.apple.com/support/itunes/contact/ -
Can not buy. Products in the game. Then the words "Your Purchase Could Not Be Completed. For assistance, contact iTunes Support at
Click here and request assistance.
(85733) -
Why? I can't use my Visa card? For assistance, contact iTunes Support at~~~
Hi
I just want to ask why? my Visa Card can't use ??? FB to my Emil please.......
<Edited by Host>You should do as they ask; contact iTunes support. Some visa cards are not acceptable if they are debit cards, for instance. But iTunes support will tell you exactly why.
Incidentally, I have asked the hosts to remove your email address; it's not good policy to publish it, it could encourage spam at best and scams at worst. -
I keep getting this support pop up and I cant set up an account please help
Go here:
https://expresslane.apple.com/Issues.action
Ask for assistance, as directed. -
I have attempted to sync my new iPod touch 4th gen. with my current PC running Windows XP and everytime I attempt it I get the dreaded blue screen, here are the error codes- 0x0000007E; 0XC00000005; 0X00000000; 0XBA51B7C8; 0XBA51B4C4 any suggestions?
In the course of your troubleshooting to date, have you worked through the following document?
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device -
My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?
My new ipod touch 4g that i just got is running extremely slow and the apps crash alot. I have about 10gb left out of 16 gb. When i got it, it was brand new, and ran like how it is now. I was just wondering if this could be some sort of defect?
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On my new ipod touch 5g is imovie ,iphoto not installed or free on the appstore while apple says that it is normally installed on the new ipod touches what can I do?
The do not cme preinstaled but can be purchased at no cost if you meet these requirements
GarageBand is free on the App Store for all iOS 7 compatible devices; additional GarageBand instruments and sounds are available with an in-app purchase. iPhoto, iMovie, Pages, Numbers, and Keynote are free on the App Store for qualifying iOS 7 compatible devices activated on or after September 1, 2013. See www.apple.com/ios/whats-new/ for iOS 7 compatible devices. Downloading apps requires an Apple ID.
copied from http://www.apple.com/ipod-touch/specs.html
Just go to the App Store and find the apps. They should say free . Just tap to install -
I just bought a new ipod touch(32 gig). How do I transfer my songs and apps from my old touch to my new one.When I plugged in my new one it cleared all my song and apps out of my current itunes. Now all I have is the stuff on my old ipod. when i hook it up will it be gone too?
jrswish wrote:
When I plugged in my new one it cleared all my song and apps out of my current itunes.
Are you sure of that? Check in the Library. Click on the Apps icon to see all apps. Similarly click on the Music icon to see the songs. -
I can't set up new apple ID for my IPAD 2. Whenever I try to create new account, it will always say I should contact ITunes Support. Please what should I do. I need your prompt response. Tans in anticipation.
Awesome9ja wrote:
I mean I don't existing Apple ID.
Yes you do have an existing AppleID.
You need one to post in these forums. Just use this AppleID. -
How do I remove my credit card from my account? Right now I have debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase.
Sorry- edited:
How do I remove my credit card from my account? Right now I have no* debit or credit card and when I try to download a free app like Facebook, it tells me to update my billing info and won't accept it blank. It says I owe for a previous purchase. So take it back and unlock my ability to DL free apps. -
I have the 1st generation ipod touch looking to trade for the new ipod touch or someone to give me money for the new ipod touch
There is no trade in program.
You can sell to to someone.
Apple has a recycling program where they will give you 10% off of a new ipod if your bring in your old one. -
I just bought a new Ipod ios from a friend and she didn't reset it before she gave it to me and when I try to connect it to my laptop it keeps saying "Ipod is disable, connect to itunes"and it says to put in the correct passcode but I don't know what the passcode is and now I can't get ahold of my friend that sold it to me. So my question is: How do I reset the passcode and the Ipod touch so that I can sync it to my laptop and so that I can enjoy my new Ipod Touch?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
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