HT3639 please help, I have paid for a software update from my ipod touch 2.2.1 to 3.1.1, but it does not want to update - I have tried several times but to no avail. Many thanks, Jon
Hi I have an ipod touch 2.2.1 which I have bought an update for - 3.1.1 but it wont let me update it - can anybody avise me what to to please?
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That suggests that another application has stashed old QuickTime componentry in your system files.
So just in case we'll go looking for older QuickTime componentry in the most common locations for it to be stashed.
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Keensy I have requested a member of our support team contact you directly via telephone. Once I was able to review the correct account it appears our support team has tried multiple times to contact you. I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
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Disasble the computer's security software during the download and update.
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