HT3702 Accidently bought app, didn't have money on my account, and charged it to me anyways

I downloaded Restraunt Story, for my iPhone, and I ran out of Gems, I went to buy some, but my card I put on there don't have any money on it. So I clicked pay now, and it SHOULD give you another paying option, and it didn't, it went straight to my Prepaid Visa Card. Didn't send me an email, or say "Theres no money on your account.. I am now stuck with 2.14$ as a total, I cannot download nothing else from my itunes account until I get this handled.

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

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My iphone 5 broke so had to get a sim card and put it in my husbands old iphone 4. i can not figure out how to get my imformation on this his old phone; contacts, apps ect. i have switched my icloud account and apple id on the phone but nothing. HELP!

My iphone 5 broke so had to get a sim card and put it in my husbands old iphone 4. i can not figure out how to get my imformation on this his old phone; contacts, apps ect. i have switched my icloud account and apple id on the phone but nothing has changed. please HELP!

You do a restore as new to wipe the iPhone then at the end of restore you will be asked to restore from backup. Choose your iPhone backup.
Note you cannot restore an IOS newer than the IOS on iPhone, you need to update iPhone first.

I have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must pu

i have money in my account, and i wanted to purchase gems from a game ( the tribez) but it keeps showing me this message ........." this item is for an appliction that was purchased by a different apple id. to buy this item, with this apple id you must purchase the application. i dont understand the problem and how to pix it, please i need help.

thanks kiltedTim its working your right it appears as they same game and now i can purchased and buy and item using my new apple id thanks a lot your a great help, Oppps i have one more questioned on it you have any idea how to changed a country regioned that still have a store credit balanced of point .23$ i want to changed it into the japanes store that which i have and itunes card,

TS1368 hi i am having trouble with connectind to the i tune app it says unable to connect and when i try to make a payment it says cntact i tune although i have money on my account, and i have checked my wi fi please can you help, THANK YOU

I am having trouble useing i tune, when i try to connect it says ubable to connect, and when i try to pay for something it says please contact i tunes, i have checked my wi fi, and i have money in my account, can you help, thank you

These are user-to-user forums, you can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

How to initiate a conversation on google talk using the messages app? (I have already added my account and enabled it in the preferences menu of the messages app)

After upgrading to Mountain Lion recently, iMessage (through the messages app) works even better. But because the messages app has now completely replaced the former iChat app, it also has the ability to add google (google talk), yahoo and AIM accounts for instant messaging. I have added my gmail account through the prefernces menu in the messages app and have also enabled it. However I'm unable to start a chat with any of my contacts on gtalk. Once I start a new message and type in the concerned person's google email id (which is on my friends list, added through google talk earlier), I get a message saying the person isn't available on iMessage. I don't see any other option to open a new chat window for my google talk contact who are not on iMessage. Is there anything else that can be done or is it only possible to receive messages on google talk via the messages app on Mountain Lion?

Try to do this:
- be sure you have added your GMAIL / GTALK account on Sys pref. Mail Contacts and Calendars
- Open Messages, preferences, Account. Now you should see iMessage, Gtalk and Bonjour. Try to disable iMessage and Bonjour and see if anything changes.
Let me know,
Best

HT2105 I have money in my account and can't find out how much is in ther.

I have money in my iTunes account and can't get it.
<Edited By Host>

Try here.
Rescue email address and how to reset Apple ID security questions
If that doesn't work for you, try here. Find a phone numbe for your country, call Apple and ask for Account Security
Apple ID: Contacting Apple for help with Apple ID account security

When I go to Apple ID my account is accessible but when I go to App Store I have to review my account and there's no option for 'NONE' credit card users. Why is that? How can I start??

HELP

Either enter a credit card or
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/

Why does apple charge me when i buy something even though i have money in my account and i have enough to buy something with remainding money?

They Charge me for no reason

If you are purchasing a Gift Card, you need a credit card and that is charged:
Note: When purchasing an iTunes Gift, a valid credit card must be on file; you cannot purchase an iTunes Gift with store credit.
http://support.apple.com/kb/HT2736

How do i get itunes to accept my debit card. When i fist made my account everything was fine but after a few purchases it was declined, i have money in my account so i do not know why it would have been declined. My bankacount says it should go through?

I set up everything with no problems the first time. I have money in my account and i made a few purchases though the app store, then all the sudden it says my card is declined... but i havemoney in my account, it makes me try to change my billing informaton. I contacted my bank and they said there is no reason that my card should be getting declined. I cannot download anything, or update the downloads that i already have... this is so fusturating, any ideas to fix this.

This was changed. Apple no longer accepts debit cards as an acceptable form of payment. This Apple support page lists all accepted forms of payment.
http://support.apple.com/kb/HT5552

HT1725 i keep trying to download purchases but nothing is happening. i click the button a million times and it won't download. i also preordered an album before i had money on my account, and i've just put money on but it won't let the pre order download.

i am literally fuming over this.
First off. i purchased an album for preorder when i didnt have money in my account.
now i have money in my account and it wont fricking download. ive tried turning on automatic pre orders i've signed in and out ive done all that crap and it still just says purchased.
second, i can't download ANYTHING to itunes. i JUST purchased two new songs and it will not download them to itunes. i keep clicking on the little fricking cloud button but nothing happens. if itunes just took my money and wont give me my songs i am going to freak out someone please help me

Are you logged into her iTunes account using her Apple ID on the iPad? Settings>Store>Apple ID?
If you are, you could try restarting the iPad and try again, maybe that will reset everything - and maybe it won't. But, if you continue to get the message about contacting support, there may be a red flag that came up somewhere along the line - and the only way to resolve it may be to contact iTunes Support.

I just added money to my account and i haven't bought apps in a long time and i forgot the answers to the security questions.

I just added money to my account and i haven't bought apps in a long time and i forgot the answers to the security questions. How do i reset them?

Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a valid rescue email address, then use this procedure:
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     2. Fill out and submit this form. Select the topic, Account Security. You must
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Your Apple ID: Manage My Apple ID.
                        Apple ID- All about Apple ID security questions.

I tried to update an app on my iPod 4 gen but didn't have enough space to update and now the apps are stuck waiting for the update. I just wanna access my apps.

I tried to update an app on my iPod 4 gen but didn't have enough space to update and now the apps are stuck waiting for the update. I just wanna access my apps!!!!!

Fix iOS Apps Stuck on “Waiting…” During Download & Install
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Everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

everytime i try to purchase something on the app store, it says "billing information needs to be confirmed" everytime i confirm it, it says declined. i still have money on my card and i just want to download free apps. what do i do???

Readers here are other Users like you. You need Apple Customer Service. call them.

HT3702 why i can't buy poker chips even if i have money on my account

hi why i can't buy poker chips from my i phone or i pad i still have money on my account when i try to buy i got amsg contact i tunes support to complete this transaction

You can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

I have money on my account but it won't let me buy anything...

Okay, so i've bought a $15.00 itunes card and redeemed it on the store. I got the message that it was valid and that it is now in my account. PROBLEM: I tried to download an app and it first says: buy or cancel. i press buy then it goes to payment info. required. i put my password in and click billing info... I don't know what to do from here... I have money on my account but it still asks for billing info... i have no credit card to put down so what do i do?

I have money on my account but it won't let me buy anything....
Yes it will.
In Canada, you cannot buy apps with iTunes gift certificates but you can buy music, tv shows and movies.

HT3702 Accidently bought app, didn't have money on my account, and charged it to me anyways

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