HT4046 why i can't enable the voiceOver function with my new labtop(window 7 64bits) with my ipod shuffle?

why i can't enable the voiceOver function with my new labtop(window 7 64bits) with my ipod shuffle?

even try to update the latest itunes but still can't fix it
is it window's problem?
it work fine in my orginal desktop with window XP
PS: ipod shuffle 3rd

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