HT4061 My iPhone prompted me to download the latest version of iOS7. I did, and now my phone won't power on. It just shows an iTunes icon on a black screen.
My iPhone prompted me to download the latest version of iOS7. I did, and now my phone won't power on. It just shows an iTunes icon on a black screen. When I connect my phone to iTunes on my laptop, the only option it gives me is to restore my phone's factory settings. But won't this erase all my photos, contacts, etc? Any suggestions?
It's in recovery mode. You don't have a choice. You have to restore the phone. Anything that was on it is already gone.
If you've been backing up/syncing on a regular basis, you won't lose anything except what's changed since the last backup.
Similar Messages
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My phone is not coming on except for the usb cord showing in the screen with an Itunes logo after doing an update that I received on line when putting my phone into the station for the night, I saw that there was an update so I said yes. Then this happen. Could someone please help me here, because I do not want to restore or I will lose everything I have with numbers and music in my library. Please advise and respond to me. I use my phone for work as well and can not get the contacts up or anything except for this itunes and usb showing on the screen.
Thank you,
DianaHi there briana_webb82,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
First time user. Need help. I downloaded latest version of Pages 5.0 and have been using it. Now, when I try to open documents created by it, I'm advised that I have to downoad Pages 5.0. What's going on?
You have 2 versions of Pages on your Mac.
Pages 5.2.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 110 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
You can add the icon of the missing Pages on your Dock or open Pages from the Apple menu > Recent Items list.
Or you can archive Pages 5 so that it doesn't automatically open.
If you are unhappy about this review/rate Pages 5 in the App Store.
Peter -
I recently downloaded the latest update for my Ipod touch. When I finished all the music that was downloaded to it was gone. I really need help from any one that knows how to restore music - not bought from Itunes - to my Ipod touch. Thank you very much
Per Rysz' suggestion, configure accordingly:
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Why can't I download the latest version of iOS 7 to my iphone 4
My iphone 4 will not download the latest version of iOS 7.0.3 or 7.0.4. What is wrong? The phone is less then a year old.
Since you give no information, it is hard to help.
What have you tried?
What happened?
Error message?
What did it say?
Amy info? -
I have downloaded the latest version of itunes and it opens but i cannot access the store
i cannot access the itunes store even though i have an internet connection and i have downloaded the latest version...i had no issues prior to 10.5...i have also unistalled itunes and reinstalled it per Apple support...twice. no luck ugh.
It's likely your antivirus or firewall is blocking the download. Try disabling them. Also, if you have a Windows computer a recent Microsoft update corrupted winsock settings. To fix this open a command window as Admin and type:
netsh winsock reset
After a restart of the PC you should have no more iusses. -
Really, I get the message to download the latest version of Firefox, I do, and the message keeps saying to download the latest version! What's up with that?
If the toolbar installed something into the rest of the system, you will see an entry in the Control Panel in the software uninstall applet which should be removed. You might need to make a new profile if you cannot find an extension that has something to do with the toolbar.
http://kb.mozillazine.org/Uninstalling_toolbars -
When I opened my itunes, it told me to download the latest version, so I clicked "Ok". Now i don't have itunes on my computer at all anymore. And it won't let me re-install it. What happened???
I have found a temporary solution, allowing the previous version of iTunes (v. 11.1.3 (x64) in my case) to be re-installed. It will allow you to re-establish use of iTunes until the Apple software engineers fix the most recent disasterous upgrade (v. 11.1.4). Please see and follow the procedure in the following article:http://smallbusiness.chron.com/reverting-previous-version-itunes-32590.html The previous version works beautifully.
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I keep plugging in my iPhone to my computer, but iTunes says it does not recognize my phone and won't sync because it needs the latest version of iTunes (11.1 I believe?) to work. I have already downloaded the latest version of iTunes, and I have retried multiple times just incase and it says I already have the latest version downloaded. What can I do to make iTunes recognize my phone again?
Hey there RMBrizzolara,
It sounds like you have downloaded iTunes from the download site, but when you connect the phone to your computer you are prompted to update iTunes to 11.1. I would start by opening iTunes and then verifying the version that is running with this article:
iTunes: How to find which version you are using
http://support.apple.com/kb/HT1208
On Windows
Open iTunes.
On the Help menu, click About iTunes. A window appears with scrolling text. The first text that appears displays the iTunes version (press the Space bar to freeze the text if it's moving too fast for you to read).
Also when you download the iTunes installer, you MUST double click the file that was downloaded to install it.
You can check in your Programs folder and try running the iTunes application from there to see if that works.
Cheers,
Sterling -
Since I downloaded the latest version of iTunes, my remote app on iPad and iPhone does not recognise ,or connect to, my iTunes library... Any ideas ?
Hi Pittgo76,
If you appear to missing your iTunes library after a recent update, you may find the following article helpful:
Apple Support: No content shows up in iTunes after updating
http://support.apple.com/kb/ts1967
Regards,
- Brenden -
I am using Windows 7 Home Premium 64-bit OS.I've never had this problem before... today I opened iTunes and it prompted me to download the newest version. I use iTunes all the time and have updated it multiple times with no issues. During the installation process it gave me an error message that said:
Runtime error!
Program C:\Program Files\iTunes.exe
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I quit the installation, uninstalled iTunes and rebooted my computer. I now receive a similar message with a slight difference:
Runtime error!
Program C:\Program Files (x86)...
R0634
An application has made an attempt to load the C runtime library incorrectly.
Please contact the application's support team for more information.
I did not leave anything out from the error message. It doesn't point to a specific file, it just ends with "(x86)..." Every time I boot up my computer, this error message pops up on my desktop.
How do I repair this issue? I have found multiple suggested solutions but am unsure which one is the best, and I don't want to try a bunch of different things for fear I may make the problem worse. I would like to try and fix this myself if possible but I need to know if that is really possible or if I need to take my computer to someone for repairs. Any suggestions will be greatly appreciated!!Hi lustyln,
I'm having a little trouble understanding all of what you are trying to explain. From what I can tell, it sounds like your PC has a lot of software problems and you want to know what is supposed to be there and what isn't.
For reference, here are your product specifications:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01893242&lc=en&product=4043282
To get your PC software back to how it was when it was first purchased, run a system recovery:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c01867418&lc=en&product=4043282
I hope this helps.
...an HP employee just trying to help where I can, but not speaking on behalf of HP. -
I have downloaded the latest version of itunes to my computer and when I sync my new iphone, it says it is syncing but doe not pull the music in my library. Can anyone assist me in figuring out how to sync my iphone? The computer that has my current music library is old so I want to get it synced before it dies...
Download what applications?
Apps in iTunes do not run on computers.
What is the exact error and where specifically is it occurring? -
After downloading the latest version of iTunes and updating my iPhone, everytime I turn on my computer I receive a message that reads: "AppleSyncNotifier.exe - Entry Point Not Found. The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQlite.dll" Help! Does anybody know what this means and how I can fix it? Thanks.
Yes. I just solved the problem on my PC. Here goes...
Issue: My Windows7 computer was producing the pop up box with the error text as you described.
The Problem: You have another application on your computer that uses the like named .DLL file... in this case a DLL supporting SQLite on your local PC.
Solution:
1. You need to use the Windows File search feature to look for the name "SQLite". This will quickly locate the offending DLL in the other application.
2. Decide which program you like the most, in my case "Mobile Me", and uninstall the offending application.
3. Uninstall Mobile Me.
4. Restart your PC.
5. Reinstall Mobile Me.
6. Mobile Me should sync at this point, but if not, restart the PC once again.
In my case, the offending program was my Aptana Studio development application. I had recently the SQLite3 database to my Ruby On Rails configuration...
This is where the file was located:
C:\Users\<USERNAME>\Aptana Studio 2.0\plugins\com.aptana.radrails.sqlite3.win32_3.5.7.1278709071\vendor\SQLite3.d ll
I hope this helps,
Ron -
I'm using windows 8 on my pc, and i have just downloaded the latest version of itunes, after i upgraded the latest version of itunes, it can't detect my iphone, but my windows/my pc does. Anyone knows how to solve this problem?
Hi jstutsman,
If you are having issues with your iPod nano not being recognized in iTunes after a recent update, you may find the steps and links listed in the following article helpful:
iPod not appearing in iTunes - Apple Support
Regards,
- Brenden -
I just downloaded the latest version of iTunes (11.0.4). Now I both unable to make purchases on iTunes and unable to sync my iPhone with my computer without restoring it to factory settings (which will erase my data). Is there someway to revert back to 11.0.3 version of iTunes?
If you have iTunes 11 turn on the Sidebar. Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar and Control+B to show the Menu bar
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device>Set up Syncing and follow the instructions.
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