HT4061 my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

my phone broke. i just got a new one. i am trying to backup my old one, but it won't let me because it has a password on it. is there anyway i can go thru this?

If you are using the computer that you normally backup and sync with, it shouldn't be asking for a passcode. If you are not, then you would need to enter it, and I understand that you cannot. There is no way around this requirement, so your only alternative is to use the last backup that you made of the device. Hopefully it wasn't that long ago.

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