HT4314 My game data on my old iPhone 3GS is not transferring over to my new iPhone 5, even though I am using the same login/account (when I log in on my new iPhone via my account, it has me starting an old game at level 1). How can I fix this asap?
I need to fix this issue and have my game center on my new iPhone5 reading all of my gaming details in my account so that I may restore my old iPhone 3GS. Thanks!
http://support.apple.com/kb/HT1766
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I have a new laptop so I download again iTunes...the problem here is that I just got a cd and I tried to put it on my iPod and it won't let me, how can I fix this?
The iPod sees the new computer as a new iTunes library. You can only sync with one iTunes library. However, you can manage music among disfferent computers. See:
Using iPhone, iPad, or iPod with multiple computers -
When trying to buy a song a message tells me the Credit card feature is not working at this time but this has been going on for 4 days now. How can I fix this?
turn your ipad off by holding the sleep wake button for 5 seconds and slide to turn off then turn it back on and the apps should be finished and if the apps didnt finish just redownload them
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Thunderbird has ecountered a problem and must close...how can I fix this?
When I try to open Thunderbird on my Windows XP, I get a box saying "Thunderbird has encountered a problem and must close. How can I fix this problem so I can access my emails?
Did you install MacKeeper? If you did, remove it:
https://discussions.apple.com/docs/DOC-3036
MacBook Pros don't run iOS. Go to Apple menu -> About This Mac and tell us your Mac OS X version.
Tell us also if you are backed up.
Tell us also if you have seen four language screens telling you to restart. -
When I take photos whit my IPhone 4 camera the pictures look great but recently when I send pictures to friends or try posting them on Facebook the photos loose their quality dramatically and the ones that I sent all look blurry and bad compared tothe original. Please somebody help! I always take pictures with my iPhone and send or post them and this problem is restricting me a lit. Thanks for your help :)
when I could open iPhoto the library had tripled... photos from years ago from my iPhone and iPhoto had somehow come back onto it (even though I deleted them), the "faces" files had turned into their own photos, photos tripled (some smaller versions some bigger), and loads of random clip art and images I had never seen was on it. There was over 40,000 photos. It was so weird
Nothing weird. That happens when you import one iPhoto Library into another. Every version and thumbnail is imported like a distinct photo, you lose all your Albums, Keywords etc., the link between Original and Previews is destroyed, the non-destructive editing feature is ruined and so on. In summary: it's mess.
As for deletions:
Drag the image from the Event to the iPhoto Trash. Empty it. Then Empty the System Trash. That removes it from the hard disk.
If that has failed in the past it was due to the Library being corrupted.
Hello from Clare. -
On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups. The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule. Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac? Any help gratefully accepted! Thanks
cafranklyn wrote:
On being prompted to create a new back-up on my Mac by Time Machine I lost a year's worth of back-ups.
You might find useful advice on this Web page: Time Machine Troubleshooting, particularly item C13.
The crazy thing is tht on my ProBook I still have them even though it uses the same Time Capsule, which to mind mind they are still there on the Time Capsule.
Not necessarily. Each Mac using a particular Time Capsule has its own set of backups that are independent of those of any other Mac.
Has anybody else had this experience or has any suggestions how I can retrieve the info on my Mac?
Why are those backups so important to you? My advice is to move on and live without them. -
My iphone 5s screen has stopped working for no reason at all? how can i fix this?
I was using it fine then locked it and tried to use it 5 minutes later and it stopped working? any ways to fix this or do i have to go onto an apple store?
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
My MacBook Air has recently started having substantial WiFi connectivity issues. How do I fix this?
For the last couple weeks my MacBook Air has started having some mighty substantial connectivity issues.
When I wake it from sleep, or if I'm using it for an extended period (say, more than 5-10 minutes), the connection will become extremely unreliable. This primarily happens with browsers, or the Twitter application. For example, if I start a call on Skype the call will continue to function just fine, but I won't be able to connect to any websites through any browser. I've tried Safari, Chrome, and Firefox while the connectivity problems are occuring. When they do occur, a full shut down and cold boot are required to make it work again for a short while.
Does anyone know what might be causing this? I've done numerous checks for malware using Clam Xav and Sophos Anti-Virus. (I didn't suspect that this would be the issue, but it was still something that I decided to rule out.) Additionally, I've tried connecting using both the 2.4GHz and 5GHz bands on my wireless router. Neither seems to be more successful than the other. (Note: The 5GHz works perfectly and without interruption on my iPad and desktop PC. The 2.4GHz works perfectly with my iPhone 4S and Xbox 360. I feel that with that in mind, I can safely rule out the router as the root of the problem. Both of these examples go on for very extended periods of time. I game regularly using both my PC and Xbox 360.)Hi Jollified,
Does your sound work when you try to use head/earphones? If so, try the following:
Plug your Headphones into your Mac.
Play a sound through them (a song for example), then stop the sound.
Make sure 'Preferences' is isn't open. If it is, Quit.
Launch System Preferences > Sounds.
While the Sounds tab is open and set to 'Headphones', pull out the Headphones from the jack.
You should see your Mac reset to 'Internal Speakers'
Also, I see you have tried resetting the PRAM, have you tried resetting the System Management Controller (SMC)? Resetting the System Management Controller (SMC) on your Mac - Apple Support
As for your MacBook not sleeping when you close the lid, there are many reasons this can occur.
First of all, check out Apples article on the issue: OS X Yosemite: If your Mac won’t go to or stay in sleep If you find these steps don't help, try a few of the following:
A common cause for the Mac not sleeping is your printer. If there are queued jobs waiting to be printed, but your printer is switched off, for some reason you Mac just wont like it and simply will not go to sleep. System Preferences > Print and Scan > Open Print Queue
Do you have an Ethernet Cable connected? People have reported in the past that removing their Ethernet allowed their Mac to sleep. This goes for other things you may have connected directly to your Mac also.
Try heading into your Mac Preferences > Sharing and deselecting 'Internet Sharing' as well as 'Printer Sharing'.
Also deselect Wake For Network Access by heading to System Preferences > Energy Saver > Power Adapter > Wake For Network Access.
Energy Saver > Schedule > Startup or Wake - Uncheck.
Alternatively, set your system preferences to Never Sleep, and put into Sleep manually: System Preferences > Energy Saver > Computer Sleep > Never.
Good luck! -
My icloud has stopped sending my imessages to my devices. how do i fix this?
hello everyone,
my iCloud has stopped sending my iMessages to my devices. How can I fix this?I don't know how much help this will be, but this is Apple's troubleshooting FaceTime support website.
http://support.apple.com/kb/ts3367
The one thing in the article that you might want to check first is that the date and time are correct in Settings>General>Date and Time>Set Automatically>On.
The next thing that I would try is, turn off FaceTime in the settings, reboot your iPad and then turn FaceTime on again.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I cannot create a new Business Catalyst site with Dreamweaver CC 2014 (Mac). The error message states that Dreamweaver cannot connect with server, try again later. In addition, I am also unable to load remotely a previously created Business Catalyst site as it says there is something wrong with my username or password. However when I put my password in and press test connection, it says it has connected successfully. What is going wrong and how can I fix this problem?
ThanksHi Ozy08,
Can you try the solutions mentioned in Re: Can't Login to Business Catalyst within Dreamweaver CS6?
If you still have problems, and you have a purchased version of DW CC, send me your Adobe ID, location, and contact details over a private message. Click my picture and use the message option.
Thanks,
Preran -
When i try to download the new version of itunes my computer says it cannot download and tells me to click the download only option. When i do this it then tells me the download has been stopped due to an invalid signature.
How can i fix this?That one suggests the installer has gotten damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer? -
My 3rd generation ipod nano is frozen and i don't know why. iTunes says it has been corrupted and has has assigned a 1418 error code to my problem. how can i fix this?
You can only sync to one computer/iTunes library. To make this your syncing computer:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do. -
my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
ThanksGo into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
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I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed.
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