HT4528 My itunes wont open on my iphone. When i click the app, it opens and immediately crashes. I've tried closing the app, restarting my phone, etc. What can i do to fix it?
Please help!
Try This...
Close All Open Apps... Sign Out of Your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If no joy...
Reset all settings
Settings > General > Reset > Reset all Settings.
This will return all iDevice settings to factory defaults... you will not lose any data.... But you will have to re-enter all of the device settings.
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Becca2011 wrote:
Okay so I dropped my iPhone 3G today and ever since it has been stuck on this white screen that has stripes on it. I have tried holding the home button with the up volume and the power button for a while and that didn't work. I also tried just the home button and the power button. I also tried taking it apart to see if something was loose but nothing was. PLEASE HELP I don't want to get rid of my iphone!
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Also look here.
http://support.apple.com/kb/TS3694#error2001 -
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Any suggestions you might have will be really really appreciated...the fine folks at the Genius bar haven't been able to help, and Lord Google has been no help either. Please help me get my data off my iPhone - thank you!!
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This article contains things to try if you are not able to back up to iCloud:
iCloud: Troubleshooting creating backups
http://support.apple.com/kb/TS3992
This article contains instructions on how to back up using iTunes in case you want to try that as well:
iOS: How to back up and restore your content
http://support.apple.com/kb/ht1766
Take care,
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What did itunes support tell you?
If you did everything it says then you contacted them.
From the article you linked:
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance." -
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