HT4623 I have an iPhone 4 and have installed iOS 7, but I can't get past the setup. It gets hung up on agreeing to terms and conditions. Anyone know how to fix?

The setup hangs up at 'agreeing to terms and condtions'. Anyone know how to fix?

I seem to have gotten around the issue. I set the date of my iPad to 1 month prior (July), restarted the iPad, and the session timeout blockade went away. Many folks are saying this worked if they changed the date on their Mac or iPad or whatever device they were using for the update.

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TS2755 Ever since I updated my iphone 4 to 5.1.1, I am not able to send more than one picture at a time in a text message. Does anyone know how to fix this?

Ever since I updated my iphone 4 to 5.1.1, I am not able to send more than one picture at a time in a text message. Does anyone know how to fix this?

Yes, I know the photos stored on the device... But which app are you accessing the photos with? Which app do you want to be able to highlight more than one pic at a time in?
There are literally thosands of apps that access the iOS Photo Library - which one(s) are you using?

When I am quit an app or Internet etc it leaves a faint view of what I was previously doing in the background of both my home screen or any app. Does anyone know how to fix this?

When I am quit an app or Internet etc it leaves a faint view of what I was previously doing in the background of both my home screen or any app. Does anyone know how to fix this?

don't worry, it's normal and it will fade away by itself. If not, take it to your apple store

Why when I sync my Iphone to my Mac all my Calendar to do´s appear as though due for one hour later than they show inmy computer? Does anyone know how to fix it??

Hi,
can any one tell me why when I sync my Iphone to my Mac all my Calendar to do´s appear as though due for one hour later than they show in my computer? Does anyone know how to fix it??

Not simple enough. Please read the original concern.
The issue is not "getting music to the new machine" or "authorizing the new machine" or "transferring purchases from an idevice". The issue is that after doing all those things, even creating a backup using the new iTunes/Mac, syncing my device with the new library erases all the app data from the iPhone, as well as folder structure and page layout. Music is expendable in this situation as it's just a matter of moving the files around. (Which I did before I ever started this exercise.)
The problem is that everything from email accounts to folders are lost when I sync the device with a new computer. I tried this on my iPad first and spent a good deal of time re-arranging everything and getting all the data back. The pictures are just gone. Good thing I backed them up on the old PC.
It won't be as simple on my iPhone as I have a ton of stuff on it and can't afford to lose anything. Some of the data is gave saves and such, but other things are more important. And I don't want to lose those game saves either.

Since upgrading to IOS 8.1.2, I cannot send/receive emails from either of my Apple or Verizon email accounts. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Since upgrading to IOS 8.1.2 on my iPad3, I cannot send/receive emails from either of my Apple or Verizon email accounts. I confirmed that my internet connection is working. Does anyone know how to fix this problem or how to go back to IOS 8.1.1?

Hi Milrclan,
Thanks for contributing to the Apple Support Communities.
If you're not able to send or receive email from the mail accounts on your iPad after updating iOS, start with these troubleshooting tips:
Get help with Mail on iPhone, iPad, and iPod touch - Apple Support
Best Regards,
Jeremy

Iwas directed to an iTunes Store in the UK and now can't get back to my own store in Canada. Anyone know how?

Anyone know how I can get back to my iTunes Store in Canada? I seem to be in one in the UK.

Settings > iTunes & App Stores > tap your Apple ID: > View Apple ID > Country/Region
If you find that it is set to the correct region, log out of your iTunes Store account, restart your iPad, and sign into your account again.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

HT4623 I HAVE AN IPAD ONE BUT I CAN NOT GET MY SOFTWARE TO UPDATE PAST 5.1.1

does anyone know what I can do to update to the lastest software so i can use most recent apps?

That's as far as your model will go:
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade.
IPhone, iPod Touch, and iPad iOS Compatibility Chart
     Device                                       iOS Verson
iPhone 1                                      iOS 3.1.3
iPhone 3G                                   iOS 4.2.1
iPhone 3GS                                 iOS 6.1.x
iPhone 4                                      iOS 7.0.x
iPhone 4S                                    iOS 7.0.x
iPhone 5                                      iOS 7.0.x
iPhone 5c                                     iOS 7.0.x
iPhone 5s                                     iOS 7.0.x
iPod Touch 1                               iOS 3.1.3
iPod Touch 2                               iOS 4.2.1
iPod Touch 3                               iOS 5.1.1
iPod Touch 4                               iOS 6.1.x
iPod Touch 5                               iOS 7.0.x
iPad 1                                          iOS 5.1.1
iPad 2                                          iOS 7.0.x
iPad 3                                          iOS 7.0.x
iPad 4                                          iOS 7.0.x
iPad Mini                                      iOS 7.0.x
iPad Air                                        iOS 7.0.x
=====================================
Select the method most appropriate for your situation.
Upgrading iOS
   1. How to update your iPhone, iPad, or iPod Touch
   2. iPhone Support
   3. iPod Touch Support
   4. iPad Support
     a. Updating Your iOS to Version 6.0.x from iOS 5
          Tap Settings > General > Software Update
     If an update is available there will be an active Update button. If you are current,
     then you will see a gray screen with a message saying your are up to date.
     b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
     c. Resolving update problems
        1. iOS - Unable to update or restore
        2. iOS- Resolving update and restore alert messages

I keep getting red/pink lines on my screen. Does anyone know how to fix this?

My Mac Book Pro is a first generation which I purchased in 7/2008. It's been great up until a month ago when it started having redish pink lines appear all over the screen. The lines will appear sporadically and then go away. Sometimes they appear for up to a half hour. I was wondering if anyone else has experienced this issue and if theres a fix to it? Thanks
Here is a pitcure of what it looks like.

This looks as though you may have a failing GPU.
You can try these resets that may help, but it looks like a hardware failure.
You may want to take it in to an Apple store genius bay, they will diagnose it for free and give you your options.
Reset SMC:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379

I have Apple Pro Apps that crash. Crash logs say Pro Kit framework is missing in the user library. I run Lion 10.7.4. Does anyone know how to fix this?

MBP late 2008.
Intel 2.66 GHz Core 2 Duo
8 GB 1067 MHz DDR3
Logic Pro 9.1.7

This is a part of the larger MacBook Pro connectivity issue. There are several related threads dealing with the MBP's networking problems. If your unit is suffering from this type of difficulty, good luck ... (or a long ethernet cable)
(PS Everybody please make noise on this one so apple comes up with a solution.)
< Edited by Host >

I cannot access my mail from my ipad. I keep getting an error message "MFMessageErrorDomain error 1032". Does anyone know how to fix this?

I cannot access my mail from my ipad. I keep getting an error message "MFMessageErrorDomain error 1032"

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom
Tap Settings > Mail, Contacts, Calendar and delete your email account.
Then tap Settings > Safari > and Tap Clear History and Clear Cookies and Data.
Now tap Settings > Mail, Contacts, Calendar and re-enter your email account credentials.
Message was edited by: Texas Mac Man

My daughters friend changed her password on her ipod touch and doesn't remember what the password is... and when she guesses and its wrong, it disables the ipod. Does anyone know how to fix this??

My daughters friend changed her password on her ipod touch and can't remember the password and when she guesses and gets it wrong, it disables her ipod. Does anyone know how to fix this problem??

You'll need to connect it to the iTunes library you normally sync it with and restore it. If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock

I keep getting the error message when trying to update iMovie There was an error in the App Store. Please try again later. (20)" Does anyone know how to fix it?

I keep getting this error message when updating imovie "There was an error in the App Store. Please try again later. (20). Does anyone know how to fix?

If you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

I have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

i have updated my 4s iphone to ios 6.1.3 and have trouble connecting it to wi fi . i tried to back up it on itunes and then restore it but now i have left with a phone that still doesnt connect to wi fi and lost all my data. anyone knows how to fix it?

If no change after restoring the iPhone with iTunes as a new iPhone or not from the backup, there is a hardware problem.

HT201210 I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?

You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.

My daughter and I both have an iphone 4, she can no longer send me msgs, it is showing as delivered on her phone, the wee bubble shows on mine to show she is replying to me but i am not getting the msgs, help, anyone know how to fix that? Thanks x

My daughter and I both have an iphone 4, she can no longer send me msgs, it is showing as delivered on her phone, the wee bubble shows on mine to show she is replying to me but i am not getting the msgs, help, anyone know how to fix that? Thanks x

Apple is having server issues, they hope to have it resolved in 24 hours.

HT4623 I have an iPhone 4 and have installed iOS 7, but I can't get past the setup. It gets hung up on agreeing to terms and conditions. Anyone know how to fix?

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