HT4623 I just plugged my iPhone into my Mac. I had updated my phone system and lost all the info on my calendar. I was going to see if I had updated in iTunes before I updated, but when I plug my iPhone in a pop up says "The iPhone cannot be used because
I just plugged my iPhone into my Mac. I got this pop up - The iPhone cannot be used because it requires iTunes version 11.1 or later. Go to www.itunes.com to download the latest version of iTunes. I went to the address and updated my Mac but the pop up still comes up - I can't find out if they mean my iPhone needs to be updated or how to update it if that is the case.
Hi RileyAvaCadenRiver,
If you recently updated your iPhone to iOS7, you will need to update iTunes on your computer to iTunes 11.1 or newer for it to correctly recognize the iPhone. You may find the following link helpful:
Apple: iTunes 11.1.1
http://support.apple.com/kb/DL1614
Regards,
- Brenden
Similar Messages
-
Please help!
Try here:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?
filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference. -
I downloaded tv shows from iTunes onto my iPad, but when I plugged into my computer it erased them from the iPad and they didn't get transferred to the computer. How do I get them back?
First, is your iTunes account on your computer, the account you set up your iPad with and the one you sync regularly with? If yes, just reconnect your iPad to your computer, via USB and open iTunes. After your iPad syncs, and you see the message that it's OK to disconnect, don't disconnect. Click once on the iPad from the left side of your iTunes screen. This will open your iPad in iTunes. You would then click on Videos and you'll see the TV shows you downloaded. You can choose individual shows, or choose to sync all videos to your iPad. After you've moved what you wanted back, click apply, then sync again and you should be fine.
-
I have an old IMac with 10.4.11 & the most uptodate Itunes it allows me to download (this isnt the most uptodate as u'd imagine) I now have new Iphone 5 i want to add my itunes songs etc to but when i plug it in it doesnt register the device. Any advice?
Printed on the side of the box your phone came in:
Requirements to sync with a Mac:
OSX 10.6.8 or higher & iTunes 10.7 or higher.
You need to update your computer, if you can or purchase a new computer, if you want to use your phone with your computer. -
When i charged my phone,The plug in itune picture came out.But when i plug in my computer,the apple keep coming out and going off.So what should i do?
to me it sounds like it need repair
-
When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I updated my iPod touch to 6.0 iOS and the bejeweled app but when trying to connect to Facebook, I get a message stating that cannot be use on mobile to go to web or something like that.....what can I do?
See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod -
i have an iphone 3gs (Model No: A1303 FCC ID:BCGA1303A IC ID:579C-A1303A) and itune 10.7. But when i am trying to upgrade to ios5 it shows the message "my iphone software is 4.2.1 and is the current version". can anyone helpe me. And when tried to download any apps from app store it get message that u need ios 4.3 to download. So please help...Thanks in advance..
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
-
When I plug my iPod Touch 4g into my computer I get a pop-up that says "This iPod cannot be used because the Apple Mobile Device service is not started." And when I plug in my iTouch the name of the iTouch does not come up on my iTunes. How do I start the Apple Mobile Device? How do I fix this?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
Just restored and updated my ipod and now when I connect it to my computer I get a message saying "this ipod cannot be used because the Apple Mobile Device service is not started" what does this mean?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
updated to ios 6 and lost all music but nothing else no music on my itunes either but theres a purchase history what do I do
iTune>Purchased>re-download your songs
-
When I plug my iPod touch ino the computer it says "this ipod cannot be used because the Apple mobile device service has not been started. The screen shows to plug it into itunes and will not do anything.
Have a look here:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When I plug in my ipad a message says: "this ipad cannot be used because the apple mobile device service is not started"? what do i do?
Hi all,
I am also getting the same message on my iPad, when connecting to a Win7 PC.
I have tried the solutions given at http://support.apple.com/kb/TS1567 but no solution.
I am desperate to get a backup of my iPad. The PC recognises the device but iTunes fails to do so and says -
"this iPad cannot be used because the Apple Mobile Device service is not started".
Please help! -
I am trying to buy an app (Aperture). I don't see a "buy" icon in the app store. If I go to Apple site, there is a buy icon but when I click it, I get a dialogue box saying the link needs to be opened with an application. Please help. Thanks.
Hi ...
Installing the OS X Lion Update 10.7.3 (Client Combo) will reinstall the App Store for you.
Restart your Mac after the combo is installed then try purchasing Aperture.
Maybe you are looking for
-
Photoshop CS4 randomly changing font...
I'm baffled by this one. I created a new text layer and chose MT Resolution Classic Tight as the font. I entered one word, entered a space and the continued typing. However, everything after that space was in Minion Pro. I had to select all of the te
-
How can I share music between users on one computer without duplicating it all?
I have myself and my partner set up as separate users on my laptop. I have shared the music on iTunes so we can both access it, but this has meant that all my music is on the laptop twice and is consequently taking up all the memory. Please can someo
-
i have a balance of 30 dollars on my apple id and i cant purchase an app in the app store it keeps taking me to a window that says billing information
-
Errors in app submission phase.
When I attempt to submit an app to the app-store via application loader I get hit with a wall of errors. (The app is intended only to test submission process before I move onto the next phase which, is rapid prototyping all it'sjust a simple abstract
-
Regarding Upgradtion Information
Dear Guru I just want to know that what are the things that are required when we upgrade the project from ECC 4.7 to ECC 6.0. If anybody have some document and anythings regarding this plz send to me... Thanks. Moderator message - Please search be