I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: “...cannot be used because it requires iTunes version 10.7 or later.” However when I try to get iTunes to update it says: “This version of iTunes (10.6.3) is the current version.” Can anyone help?

filterc-r wrote:
Thanks for your reply. My Mac is running 10.5.8: it's 4 years old. When I try to update the OS software, I'm told there are none available.
Be careful - there's a difference between update and upgrade. Your machine is saying there are no updates available, meaning no later versions of OS X 10.5 (Leopard). However, you can very likely upgrade - at least to OS X 10.6 (Snow Leopard), and possibly then to OS X 10.8 (Mountain Lion).
Updates are free, but upgrades cost a bit. That's the dirference.

Similar Messages

I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've oreviously purchased. What do I do?

I just bought a macbookpro. And trying to sync my iCloud music to my iTunes. I've already "authorized" this computer to my iCloud account but It still won't play my music that I've previously purchased. I know this isn't a matter of having tI many devices on one account because I only have my phone and now this laptop on it. What do I do?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

Just bought an iphone 5 and trying to get into the app store without success

I just bought an iPhone5 and am brand new to it......trying to explore to find out what apps are available. when i tap the apps icon i get a white screen and it just sits there.
What am i doing wrong?

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

HT1222 I have a new pc with windows 7 and cn no loner connect myniphone or iPad says cannot be used because the required software is not installed run the iTunes installer to remove iTunes then install the 64 bit version ofnitunes where do I find that lin

How do I upgrade my iPhone 4s and mybipad to the windows 7 64 bit version of iTunes

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone.

I just bought an iPad air and tried to purchase books in ibooks. After download and trying to open book I get the message "cannot open "storm front" it is formatted incorrectly, or is not a format that ibooks can open. I get the same message on my iPhone. What is up? Please help.

send problem to Apple.
http://www.apple.com/feedback/ipad.html
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
 Cheers, Tom

I just bought the iPhone 4s and I cannot get my account set up on iTunes.

I just bought the iPhone 4s and everytime I try to set up my credit card info on iTunes I get this message: "Your credit card information does not match your bank records. Please enter a U.S. credit card and matching billing address." Help. Info is correct! I even tried to copy and paste it from my bank website and the message still pops up??? I tried it multiple times on my iPhone and multiple times on my HP PC. Any ideas???? Has this happened to anyone else?

I know this sounds really basic, but did you remove the protective plastic film? I was going to leave mine on for protecting the screen and had the same issue. I removed it as it was the source of the problem.
Good luck!

I just bought an iPhone 4s and synched it yesterday. I backed up the old phone (a 3GS), then restored all that to the 4S. It generally worked well, except it truncated all SMS messages after October 20. Can I get the new messages on the new phone?

I just bought an iPhone 4s and synched it yesterday. I backed up the old phone (a 3GS), then restored all those files to the 4S. It generally worked well, except all SMS messages after October 20 were not there. How do I get the newest messages from the old phone on the new phone? (I wouldn't mind getting ALL the SMS messages...)
Thanks for any help.
Arthur in VA

Basics from the manual are restrt, reset, restore.
Have you tried each of these?

I just bought an Iphone 5s and it I'm trying for more than an hour to charge it , but it doesn't work. What could be the reason?

I just bought an Iphone 5s and I'm trying to charge it for more than an hour, it simply doesn't work. What could be the reason??

ELIZ BARB wrote:
The screen shows the apple and once in a while turns to blue.
A couple of things to try: What to do if your iPhone or iPad will not turn on
And: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
If neither of these resolve the problem the phone is almost certainly broken.

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just bought an ipod touch and it wont sync with itunes. Tried resetting sync history but doesnt work, plus when i try to access itunes preferences it freezes for ages and creates loads of distnoted.exe files?????

Just realised when reading other peoples problems that it is not actually letting me reset sync history???

Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

The simplest way to transfer everything is to copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.
See "External Drive" in this article-> iTunes: How to move your music to a new computer

Hi i just bought an Iphone 4s and every time i try to activate it It stops half way through and says the sim carrier is not supported please use the sim that came with this phone (which i am doing) and will not let me skip this and will not activate??/

Hi just bought an iphone 4 today tried to activate the phone and it won't let me..I go through language ect and it says activateing iphone may take a few mins then just stops and message on screen says that the sim carrier is not supported and please use the sim which came with the phone(which i am..& have tried another sim and still not working)........It wont let me bypass have tried reseting phone and restarting it nothing helps????

Your iPhone is locked to the original carrier who sold it
Only they can unlock it
The sim the iPhone refers to is the one the iPhone is locked to
You will have to contact them

I have a G4 and just bought the iPhone 4 and cant get my music on my phone

I have a G4 with OSX 10.4.11 and just bought the iPhone 4 and cant get my music on my phone because apparently I need to upgrade to itunes 10 but cant because it only works with OSX 10.5. So basically im forced into another upgrade is that what i have to do?

this isn't something thats hidden its listed right in the minimum specifications on the box and on the apple website if this is a problem for you you should have read it

I bought an IPhone 3gs and tried to reset the APN but when I click on settings then General they tell me to click on the "Network" tab but there is not a tab for "Network"? After Network, I was supposed to go to Cellular Data Settings?

I bought an IPhone 3gs and tried to reset the APN through Strait Talk Wireless but when I click on settings then "General" tab they tell me to click on the "Network" tab but there is not a "Network" tab? After Network, I was supposed to go to Cellular Data Settings but I can't find the Network tab under the General tab. I watched videos and every IPhone I saw had the Network tab but mine don't, can anyone please help this old man fix this new technology, so I can use the Internes and MSM?Thanks, jerry b <><

Hey electrikn,
Thanks for the question. If your iPhone 3GS has been updated to iOS 6, this setting had moved:
Set network options: Go to Settings > General > Cellular
via http://manuals.info.apple.com/MANUALS/1000/MA1658/en_US/iphone_ios6_user_guide.p df
Thanks,
Matt M.

I just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

i just bought my ipad 2 and tried to on it all i could see is an iTurn logo and a USB cable on the screen. i can't get to the home page what should i do?

The first thing that needs to be done with a new iPad is to activate it by connecting it to a computer that is running iTunes. Getting started guide : http://support.apple.com/kb/HT4053
The iPad manual also has a chapter on getting started - it can be downloaded from here : http://support.apple.com/manuals/ipad

I just bought an iPhone 5, and tried to sync it to my iTunes account but when connected it says: "...cannot be used because it requires iTunes version 10.7 or later." However when I try to get iTunes to update it says: "This version of iTunes (10.6.3) is

Similar Messages

Maybe you are looking for