HT4623 My iPad 2 unable to update to iOS 8. Message reflected that iOS 7.1.2 is the latest.

My iPad 2 unable to update to iOS 8. Message reflected that iOS 7.1.2 is the latest.  Need help. Thanks

connect ipad to computer, launch itunes and update from there.

Similar Messages

  • Can't update software because a message appears that I have to log with the same Apple ID that was used to purchase them: iMovie, Garage Band

    I can't update software because a message appears that I have to log with the same Apple ID that was used to purchase them: iMovie, Garage Band, iPhoto, but those apps came with OSX Lion.
    How can I get the "original" Apple ID?

    Support Downloads
    http://support.apple.com/downloads/
    Luckily, there is always more than one way to update software.

  • HT204266 I have some updates due on some Apps I have downloaded but when I try to update I get a message saying that my account is not in the UK store so must switch to Ireland before purchasing. Does anybody know how you change stores?

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  • Unable to update to adobe llustrator CC, Indesign CC, Photoshop CC, Premiere CC to the latest, FIX

    (I FOUND THE FIX MYSELF, FORGOT TO PROMT PROGRAM AS ADMIN)
    Windows 8
    Hello Adobe forums members and staff.
    Trying to install the latest updates of llustrator CC, Indesign CC, Photoshop CC, Premiere CC i get the following error:
    u44m1p7
    I've tried what's been suggested at: http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    Also followd this guide: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html#main_Informatio nalErrorFatal to help diagnose what's gone wrong.
    These are the error messages i recieve:
    Illustrator:
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 |  - 0 fatal error(s), 23 error(s)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | Win OS version: 6.2.0.0 64 bit Type: 1
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 |
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ----------- Payload: Adobe CSXS Extensions 4_4.0.1_AdobeCSXSExtensions4-mul 4.0.1.0 {0F60BFC9-8764-4554-B222-2B55089F395D} -----------
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{0F60BFC9-8764-4554-B222-2B55089F39 5D}'. Error: Error 183 Cannot create a file when that file already exists.
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ----------- Payload: ShareOnBehance_1.0.1_ShareOnBehance1-mul 1.0.1.0 {DE9B086C-67C4-4EB7-9786-9531AD8FEAE8} -----------
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DS003: Cannot zip 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{DE9B086C-67C4-4EB7-9786-9531AD8FEA E8}'. Error: Error 183 Cannot create a file when that file already exists.
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.1_AdobeCSXSInfrastructure4-mul 4.0.1.0 {9EEE0750-879F-4EA8-89F7-329C866B572B} -----------
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher_x64.dll")(Seq 23)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\IMSLib.dll", Patcher tool returned error: 32769(Seq 21)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 21)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\CSXS-Installer-Hook.dll", Patcher tool returned error: 32769(Seq 19)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 19)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\libcurl.dll", Patcher tool returned error: 32769(Seq 17)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 17)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\libeay32.dll", Patcher tool returned error: 32769(Seq 15)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 15)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\CEPServiceManager.exe", Patcher tool returned error: 32769(Seq 13)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 13)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\VulcanControl.dll", Patcher tool returned error: 32769(Seq 11)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 11)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\adobe_caps.dll", Patcher tool returned error: 32769(Seq 9)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 9)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\ssleay32.dll", Patcher tool returned error: 32769(Seq 7)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 7)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher.dll", Patcher tool returned error: 32769(Seq 5)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 5)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\zlib1.dll", Patcher tool returned error: 32769(Seq 3)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | ERROR: DW063: Error rolling back command ARKPatchCommand(Seq 3)
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 |
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | Please search the above error string(s) to find when the error occurred.
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | These errors resulted in installer Exit Code mentioned below.
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | -------------------------------------------------------------------------------------
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 |
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | Exit Code: 6 - Silent workflow completed with errors.
    03/28/14 23:38:40:385 | [INFO] |  | OOBE | DE |  |  |  | 968 | Please see specific errors for troubleshooting. For example, ERROR: DF045, DS003,D ...
    03/28/14 23:38:40:387 | [INFO] |  | OOBE | DE |  |  |  | 968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    03/28/14 23:38:40:387 | [INFO] |  | OOBE | DE |  |  |  | 968 | END - Installer Session
    03/28/14 23:38:40:387 | [INFO] |  | OOBE | DE |  |  |  | 968 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    fix:
    Run Updater (CC - program) as Admin
    Indesign:
    O] |  | OOBE | DE |  |  |  | 6216 |  - 0 fatal error(s), 2 error(s)
    03/28/14 21:47:52:683 | [INFO] |  | OOBE | DE |  |  |  | 6216 | Win OS version: 6.2.0.0 64 bit Type: 1
    03/28/14 21:47:52:683 | [INFO] |  | OOBE | DE |  |  |  | 6216 |
    03/28/14 21:47:52:683 | [INFO] |  | OOBE | DE |  |  |  | 6216 | ----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
    03/28/14 21:47:52:683 | [INFO] |  | OOBE | DE |  |  |  | 6216 | ERROR: DF012: Unable to find file(Seq 16)
    03/28/14 21:47:52:683 | [INFO] |  | OOBE | DE |  |  |  | 6216 | ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)
    03/28/14 22:14:25:769 | [ERROR] |  | OOBE | DE |  |  |  | 6340 | DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{81036849-4B6D-4CB8-8D47-31222F3540 E3}.zip'. Error: Error 0 )
    03/28/14 22:14:33:006 | [INFO] |  | OOBE | DE |  |  |  | 1412 | Error code: 2(Seq 16)
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 |  - 0 fatal error(s), 6 error(s)
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | Win OS version: 6.2.0.0 64 bit Type: 1
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 |
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ----------- Payload: Adobe CSXS Extensions 4_4.0.2_AdobeCSXSExtensions4-mul 4.0.2.0 {81036849-4B6D-4CB8-8D47-31222F3540E3} -----------
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ERROR: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\\Adobe\AdobePatchFiles\{81036849-4B6D-4CB8-8D47-31222F3540 E3}.zip'. Error: Error 0 )
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ERROR: DF012: Unable to find file(Seq 16)
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Color\Profiles\Recommended\USWebCoatedSWOP.icc" Error 32 The process cannot access the file because it is being used by another process.(Seq 16)
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ----------- Payload: Adobe CSXS Infrastructure 4_4.0.2_AdobeCSXSInfrastructure4-mul 4.0.2.0 {45C5DE59-4DB4-4A96-84E1-93C59BD5C4AE} -----------
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ERROR: Failed to apply patch to file at "C:\Program Files (x86)\Common Files\Adobe\CEPServiceManager4\lib\ServiceManager-Launcher_x64.dll", Patcher tool returned error: 32769(Seq 1)
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ----------- Payload: Adobe Player for Embedding x64 3.4 3.4.0.0 {0ECD2CBC-0746-471B-8CEA-AA0B7CCE2F9B} -----------
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp277712829" Error 5 Access is denied.. Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2)
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 2)
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 |
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | Please search the above error string(s) to find when the error occurred.
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | These errors resulted in installer Exit Code mentioned below.
    03/28/14 22:17:07:073 | [INFO] |  | OOBE | DE |  |  |  | 7460 | -------------------------------------------------------------------------------------
    fix:
    Run Updater (CC - program) as Admin
    Photoshop:
    03/28/14 20:48:14:944 | [ERROR] |  | OOBE | DE |  |  |  | 6748 | DF037: Unable to delete directory "C:\Users\Kevin Ohlsson\AppData\Roaming\Adobe\Adobe Photoshop CC". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 3000)
    03/28/14 20:48:20:636 | [INFO] |  | OOBE | DE |  |  |  | 4808 | Property(S): ErrorDialog = SetupError
    03/28/14 20:48:22:121 | [ERROR] |  | OOBE | DE |  |  |  | 4448 | DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\Startup Scripts CC". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 55)
    03/28/14 20:48:22:121 | [WARN] |  | OOBE | DE |  |  |  | 4448 | DW063: Command ARKDeleteDirectoryCommand failed.(Seq 55)
    HOW TO FIX:
    Delete,
    C:\Users\YourComputerName\AppData\Roaming\Adobe\Adobe Photoshop CC
    Run Updater (CC - program) as Admin
    Premiere:
    03/28/14 20:49:02:449 | [ERROR] |  | OOBE | DE |  |  |  | 4820 | DF037: Unable to delete directory "C:\Users\Kevin Ohlsson\AppData\Roaming\Macromedia\Flash Player\#Security\FlashPlayerTrust". Error 145 The directory is not empty.. Check and correct folder & parent directory permissions and then try again.(Seq 1)
    fix:
    Run Updater (CC - program) as Admin

    I don't know if it mentioned it in the troubleshooting steps, but one trap that can be a gotcha is if you have different langauge settings in Photoshop and the Desktop Application manager.  Sounds daft, but English International, and English North American are two different langauges.
    Here's another list of things to try:
    http://helpx.adobe.com/creative-cloud/help/install-apps.html
    Or there's a direct link to 14.2 here
    http://swupdl.adobe.com/updates/oobe/aam20/win/AdobePhotoshopCCSupport -14.0/14.2.1/setup.zip

  • Unable to update to iOS 8.0 Error says - "The iphone MyIphone could not be updated. An unknown error occurred (3004) "

    Although i am able to connect to iTunes store, when i run Network Connectivity Tests in diagnostics in iTunes, it shows as follows -
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    Still nothing. I turned off my Windows Firewall and also disabled my Avast Antivirus Software and then tried to update my iphone but the same error message popped up again.
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  • Update to iOS 4 states "You have the latest version of iTunes"

    When syncing my iTouch 2nd Gen 16GB via iTunes, the Summary page tells me to click Update to instal iOS 4, but when clicking on Update I only get a message telling me that I have the latest version of iTunes... which I know already!
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    Yes, it was very early Sorry to keep you waiting.
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    I have a 1st gen. iPad and unable to update to iOS 6, what's wrong?

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    I am unable to update my iOS on my iPad and iPhone. Though I have had these devices and have been updating for over a year, the issue just started with this new release (iOS 5.1).
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    The update to iOS 7 is frozen at the Terms and Conditions page and will not move, no matter what I click on.  I cannot access my iPad as it is frozen on this screen.  How do I remedy this nightmare?

    Reset the device:
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    Same advice helped this user for the same issue >  HT1414 tried to update to latest iOS...: Apple Support Communities

  • Unable to update of iOS

    unable to update of iOS. it gives network connection error after downloading the software please help

    If you are still having problems, try posting in the forum for your iOS device (iPhone, iPad, iPod Touch) - this is a forum for iWork applications, so people with the answers to your connection problem may not be looking here.
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    https://discussions.apple.com/community/ipod
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    Scroll down and see the "Update Your Device Using iTunes" section here:
    HT4623
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    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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    This user found a way to get the Netflix app for iOS on an iPad 1 https://discussions.apple.com/thread/5753106?tstart=30
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     Cheers, Tom

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