Unable to update to iOS 8.0 Error says - "The iphone MyIphone could not be updated. An unknown error occurred (3004) "
Although i am able to connect to iTunes store, when i run Network Connectivity Tests in diagnostics in iTunes, it shows as follows -
The latest version of the OS has been downloaded on my system but whenever I try to update, the error message pops up. The error message pops just when these steps start to occur - "Contacting the iphone activation server", "Contacting the iphone for software update". Please help.
Still nothing. I turned off my Windows Firewall and also disabled my Avast Antivirus Software and then tried to update my iphone but the same error message popped up again.
Please look at the following results that I got when I ran diagnostics -
It says that "Connection attempt to firmware update server was unsuccessful". Any ideas what i should interpret from it?
Similar Messages
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The iphone 5s could not be restored an unknown error occurred 40
why does itunes say the iphone 5s could not be restored an unknown error occurred 40
http://support.apple.com/kb/TS3694#10
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the error message when you update or restore, contact Apple support. -
The iphone 4 could not be restored an unknown error ocurred (28)
My Iphone 4 could not be restored an unkown error ocurred (28)
Hi Mamita,
Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. Follow Troubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
See this link for more information:
http://support.apple.com/kb/TS3694#error28
Hope this helps!
Cheers,
GB -
I'm getting this problem when trying to update my iphone 3gs it says that the iphone software could not be contacted and I went on youtube got some advise to go into my hard drive to fix the error I have nothing in my host file please help me if you can this is all new to me.
Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About? -
after update from 4.3.3 t0 5.1.1 ipad first
ipad can cannot the itunes..but itunes find the recovery
my problem..selepas step 6 hanya ada restore sahaja,tetapi bila tekan restore ,tertulis,'the ipad'ipad' could not be restore.And unknown error (21)...what it the problemiPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Cheers, Tom -
I was just about to about to update my iPod nano 7 from 1.0.2 to 1.0.3 . And after the complete download of the software,it says "The firmware file could not be found" A little help anyone!!!
Welcome to Apple Discussions!
Take a look at these two articles. The error messages are not the same, but they may help...
http://docs.info.apple.com/article.html?artnum=304309
http://docs.info.apple.com/article.html?artnum=301267
If not, post back.
btabz -
I am using intermec printer (directly loading to the printer no system used for printing) for this program and if i run this,i'm getting this below error
"Unable to load DLL '/system/usr/lib/libidlprinter.so': The specified module could not be found. (Exception from HRESULT: 0x8007007E)"}
any help on this .........
Thanks in advance.
using System.Globalization;
using Intermec.Printer;
using System;
using System.IO;
using System.Threading;
class TestCommunicationUSBHost
static UI.Canvas _canvas;
static UI.Keypad _keypad;
static UI.Canvas.Text _exitInstruction;
static UI.Canvas.Text _appliCationTitle;
// static UI.Canvas.Text _companyname;
static string _operatorCodeValue;
static UI.Canvas.Text _operatorCodeDisplayText;
private const string operatorCodeDisplayHeader = "SCAN Code: ";
static PrintControl printControl = new PrintControl();
static Drawing drawing = new Drawing();
private static bool _isExitKeyPressed = false;
// private static Communication.USBHost _usbHost;
static int Main(string[] args)
// Init new UI canvas
_canvas = new UI.Canvas();
// Set up some colors to use
Color white = new Color(255, 255, 255, 255);
Color blue = new Color(50, 100, 150);
// Add UI black background
UI.Canvas.Rectangle bg = new UI.Canvas.Rectangle(0, 0, _canvas.Width, _canvas.Height, blue);
_canvas += bg;
// Add Line
UI.Canvas.Line ln = new UI.Canvas.Line(10, 35, 300, 35, white);
_canvas += ln;
// _companyname = new UI.Canvas.Text(30, 45, "KEYBORD DEMO", "Univers Bold", 18, white);
// _canvas += _companyname;
// Add UI keycode text
_exitInstruction = new UI.Canvas.Text(20, 200, "Press [F4] to EXIT.", "Univers Bold", 18, white);
_canvas += _exitInstruction;
_appliCationTitle = new UI.Canvas.Text(05, 05, " A1 Technologies", "Univers Bold", 23, white);
_canvas += _appliCationTitle;
_operatorCodeDisplayText = new UI.Canvas.Text(20, 100, operatorCodeDisplayHeader, "Univers Bold", 20, white);
_canvas += _operatorCodeDisplayText;
// Set up keypad event handler
_keypad = new UI.Keypad();
_keypad.KeyDown += new UI.Keypad.KeyEventHandler(KeyHandler);
// Set up timer event handler
UI.Canvas.Timer timer = new UI.Canvas.Timer();
timer.Interval = 1000;
timer.Tick += new UI.Canvas.TimerEventHandler(TimerHandler);
timer.Start();
//int USBHost port o or Setup USBHost
Communication.USBHost _usbHost = new Communication.USBHost("/dev/ttyUSB0");
_usbHost.Open();
// Enter UI main loop
_canvas.Run();
// Cleanup UI
_canvas.Dispose();
_keypad.Dispose();
return 0;
public static void KeyHandler(Object o, UI.Keypad.KeyEventArgs eventArgs)
int keycode;
keycode = eventArgs.KeyChar;
if (keycode == 4)
_isExitKeyPressed = true;
return;
public static void TimerHandler(Object obj, UI.Canvas.TimerEventArgs eventArgs)
if (_isExitKeyPressed)
UI.Canvas.Timer timer = (UI.Canvas.Timer)obj;
timer.Stop();
_canvas.Exit();
else
// Open the first USB host device and read any data sent
Communication.USBHost usbHost = new Communication.USBHost("/dev/ttyUSB0");
usbHost.Open();
if (usbHost.IsOpen)
Console.WriteLine("Opened /dev/ttyUSB0 ({0})", usbHost.HIDName);
FileStream fileStream = usbHost.GetStream();
try
int timeout = 0;
int i;
while (timeout < 5)
// Console.WriteLine("Exiting in {0} secs", 10 - timeout);
Byte[] bytes = new Byte[256];
if ((i = fileStream.Read(bytes, 0, bytes.Length)) > 0)
// string data = System.Text.Encoding.ASCII.GetString(bytes, 0, bytes.Length);
string data = System.Text.Encoding.ASCII.GetString(bytes, 0, i++);
_operatorCodeValue = data;
// _operatorCodeValue = _operatorCodeValue + data;
_operatorCodeDisplayText.Data = operatorCodeDisplayHeader + _operatorCodeValue.Substring(_operatorCodeValue.Length - 7, 7);
int leftCordinate = 40;
drawing.Clear();
Drawing.Text line1Text = new Drawing.Text();
line1Text.Point = new Point(leftCordinate + 30, 40);
line1Text.Data = _operatorCodeValue.Substring(_operatorCodeValue.Length - 7, 7);
line1Text.Height = 18;
line1Text.FontName = "CG Times Bold";
drawing += line1Text;
drawing.PartialRendering = true;
printControl.PrintFeed(drawing, 4);
else
Thread.Sleep(1000);
timeout++;
catch (Exception ex)
Console.WriteLine("Exception reading /dev/ttyUSB0: {0}", ex.Message);
// Wait a short while
Thread.Sleep(1000);
// Clean up
// usbHost.Dispose();
return;Hiya,
The error is because the app tried to import that driver but it was not found. So, you will need
to recheck your project setup, provide locations for imports, etc. I am not familar with Intermec Printer.
The code snippet does not show any information about the DLL import, check there too.
Hope this helps. :) -
I cannot get my photos to import from my iphone 4S. I keep getting an error message that says: The specifide module could not be found. The drivers are all saying they are working properly. Can anyone help please
Hi marshmist2,
Sorry to hear you are having issues getting the pictures from your iPhone 4S onto your Windows computer.
The article below will show you how. Your post doesn't indicate what version of Windows you are using, but all are covered:
iOS: Importing personal photos and videos from iOS devices to your computer
Give this a try and see if you get different results ....
I hope this information helps!
- Judy -
HT3743 the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error occurred(21)
the iphone 4s'' iphone 4s'' could not be res Restoed Unknown error.thank
iOS: Resolving update and restore alert messages
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i forgot the password of my iphone 3g and when i try to restore it it shows the message"my iphone 3g could not be restored an unknown error occurred(1015)" can any body help please..
This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015
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I am trying to update my itunes to the latest version, but it says the itunes server could not be updated and i need to connect to the internet when I amlready am connected. How do I get the latest version of itunes so i can sync my iphone with itunes without losing all my songs?
We were able to fix our machine! I just could not make sense of the error message, so we were trying non-Microsoft, non-Apple solutions.
Our Solution: Install MalWareBytes, and run a Quick Scan.
Even thought both Microsoft anti-virus and Defender were running on our Windows 8 machine, MalWareBytes found about 100 problems. As I looked over the types of problem and locations, I found several that referenced the exact directory referenced in this message. The machine had to be restarted for MalWareBytes to complete the cleaning, but iTunes installed afterwards with no problems.
Thank you MalWareBytes! -
'The itunes application could not be opened. an unknown error has occurred'
Could someone please help me, i recently had to restore my comouter to a previous date and due to this i had to reinstall a few programs along the way. Now unfortunatley itunes is not being co-operative, ive uninstalled it and then reinstalled with no luck. Each time i get to the end of the installation and tries to open up i get this message 'The itunes application could not be opened. an unknown error has occurred (-200)'
I would appreciate any help!
thank youCould someone please help me, i recently had to
restore my comouter to a previous date and due to
this i had to reinstall a few programs along the way.
Now unfortunatley itunes is not being co-operative,
ive uninstalled it and then reinstalled with no
luck. Each time i get to the end of the installation
and tries to open up i get this message 'The itunes
application could not be opened. an unknown error
has occurred (-200)'
I would appreciate any help!
thank you
Ah not to worry i percievierd and managed to figure it out. Thanks to anyone that may have looked at my question!! -
I tried to play my iTunes and suddenly get an error message that says "The song (name) could not be used because the original file could not be found. Would you like to locate it now?" It happens on each tune I select and a "?" appears beside the song. Does this sound familiar to anyone?
I was not complete clear.
Since you never changed the settings in the advanced section of iTunes preferecnes, you have to chech that your music is really in the location setted in the folders reported in the advanced section. If not you have 2 ways: reset the position of this folders or in the actual disk organisation or in the pointing on the preferences.
If you press the reset button you just give to itunes its default setting as for the position of the music files: probably this will be a good choice if you have never changed any default preference.
But before I would check the folders and see if the songs are really there
In my iTune I have this, and I believe it is the default.
Users/YOURHOMEFOLDERNAME/Music/iTunes/iTunes Music -
The iPod 'iPod' could not be restored.An unknown error occured(9).
I got my iPTouch 16 GB on Oct.13 and on hooking to XP SP2 PC got it on the iTunes ver 7.4.3.1, was able to download music after charging. iTunes showed that a new software ver 1.1.1 for iPTouch was available(of150MB).Got it downloaded to iTunes but when it started to download to iPTouch, it failed and asked to do resotre. All this happened in just few hours of getting it.
Since then, even after reinstalling the iTunes, my iPTouch is not going beyond showing the icon of a plug and a CD.Every time iTune is able to detect the iPTouch saying that it has detected an iPod in recovery mode, you must restore it. And on doing so that error of 'The iPod 'iPod' could not be restored.An unknown error occured(9).' comes up and it again asks to restore.
Though every time iTunes is able to detect an iPTouch, my XP does not show it in 'my computer' as any hooked device or drive.
May I request Apple and other members on this forum to help me out. It is clearly a software problem.
Many thanks in advance.
JetavyaThanks to all members for sharing in. In my case finally, I got a brand new replacement from Apple through their Authorised Service Provider,A-1 Infotech, Mumbai. Since in India, Apple does not have a widespread presence,the service and support I got was amazing.
In my case though I never came to know whether the problem was of software or hardware, but the simultaneous step I had taken was to call the toll free number of Apple in India and got my problem registered. Since the iPod Touch was under warranty, I got it replaced without much hassels. I advise the same path for other users and if possible get the additional Apple Care Protection Plan for additional one more year.
Though I have yet to find out how to avail that Protection Plan in India.
Best wishes,
Jetavya -
I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."
How can I get rid of this error message and open iTunes?are you running any anti virus software on your machine ?
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