HT4623 the itunes is saying that there is a software update needed to download 10.7 itunes but when i go to update my mac to the latest software, none shows up ? Whats going on?

To update my Itunes to the 10.7 or later, it says I need to update my mac. When i go to update my mac, it says that there is not one available. How do I fix this?

What Mac OS X version do you have? You can go to  > About this Mac and find the version. If you don't have Mac OS X 10.6.8 or later, you'll need to update to that and then your iTunes will update. http://support.apple.com/kb/dl1400 <=== that is the link to purchase the 10.6.8 update
Message was edited by: Destinie Harris

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Each time I connect my z10 to the windows PC link it says that there is a software update !!

Each time I connect my z10 to the windows PC link it says that there is a software update !!
After I finish the update and I disconnect my phone then I come back after minutes and connect my phone again the link says again that there is a software update !! I did that 5 7 times till now and here is the message which I see every time
" Included in device software update 10.1.0.4181 :
This important software update includes a number of new features designed to help keep you moving! Some of the enhancements include improvements to the BlackBerry Hub, BlackBerry World and BlackBerry Balance. Visit blogs.blackberry.com/blackberry-10-software-updates to learn more about the specific features. "
could u help me Plz ,, is this really updates or what !!

I am having the same issue with Link, posted my response in the Link Forum.

I was trying to upload a video clip to iMovie and I got a popup saying that there was an upload error. I switched profiles, came back, and when I opened iMovie it said that it was uploading my clip, but it hasn't shown any progress and won't close iMovie.

I was trying to upload a video clip to iMovie and I got a popup saying that there was an upload error. I switched profiles, came back, and when I opened iMovie it said that it was uploading my clip, but it hasn't shown any progress and won't close iMovie.

Post in the iMovie forum.

HT4623 I am trying to update my iPad 2 but as is shown in the update info it says that there should be an update button under the about tab. I don't have this option. What do I do now?

I am trying to update my iPad 2 but I don't have the upgrade tab in my general list?

You do not have iOS 5 on your iPad so you have to update by using a computer via the latest version of iTunes. You can connect the iPad to your computer and launch iTunes. Select the iPad on the left side under the devices heading. Click on the Summary Tab on the right. Click on Check for Update.
After you update to iOS 5, you will have Software Update in you settings and can update via WiFi OTA.
IOS 5: How to update to iOS 5.
http://support.apple.com/kb/HT4972

My iPad keeps saying that there isn't enough local storage to download an app

I have rebooted, reset, synced, deleted more than enough things to make space (1.7gb app with 3.8gb of open space.
I'd rather not restore if possible.
Any ideas?

The 1.7GB is the download file compressed size (like .zip or .dmg). When the file is installed/uncompressed it can be 2-3 times larger.
How much space is your Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

HT201412 My iphone is locked on Apple logo and at a position in the updating bar underneath about two thirds across. It will not budge from this position.When I link to i tunes it tells me I need to download version10.6.3 but when I try that nothing happe

My i phone 4 is permanently displaying the Apple logo and the update bar is locked at a position two thirds completed. It will not move from there.When I connect to i tunes it tells me I need to download version 10.6.3 but when I attempt this nothing happens! Can anyone help?

njcm wrote:
When I connect to i tunes it tells me I need to download version 10.6.3 but when I attempt this nothing happens! Can anyone help?
10.6.3. of what? What is telling you this?
What preceded this? Were you attempting to update the phone to iOS 6? It can take quite a while.
If the phone is running iOS 6, that requires iTunes 10.7, which requires OS X 10.6.8 on a Mac. Maybe that's what you're seeing...
You really need to give us more information.

I recently bought a new computer and downloaded itunes but when i try to sync it, someone else's apple i.d. shows up and i don't know the password. I try to authorize my computer but it still won't let me

I recently bought a new computer and downloaded itunes onto it. When i sync my ipod it prompts me to authorize my computer
with the purchases that i've made, but when i try to do so, my apple i.d. is not what shows up and so my ipod won't sync any of my songs or apps. I have no idea who's username i'm seeing and i've never seen it before. That's the only thing that is stopping my ipod to sync, a password that isn't mine!! I am beyond frustrated and don't know what else to do, if someone can please help me i would be so appreciative you have no idea. Thank you so much

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

HT4623 My iPad mini says that there is a connection error when trying to go on facetime and I have done all the troubleshooting

I can't get on facetime. It says there is there is a connection error, and I have tried all the troubleshooting.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I just bought the new iPhone, but it does not sync to my Macbook iTunes because it says I need at least a 10.6.8 software update. My computer is stuck on 10.5.8, however, and my laptop does not say that there are any software updates available.

I tried researching it online, and I think that my computer might be too old to get new software updated on it - I bought it either in 2007 or 2008. I just think that it seems unfair that I have to buy a whole new computer just to put my music and other things on my new iPhone. What should I do? I can't even buy the software update for Mountain Lion because it requires you to already have a 10.6 and I only have a 10.5.8. This is the most frustrating thing ever!

Check the link below for requirements and instructions for upgrading to Snow Leopard (10.6)
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

My main computer I have my itunes with died, I had all of my music there. I do have all music on an ipod nano but when I connect it to one of my other computers it wants to erase what is there, can I use the cloud to upload all my music from the nano?

My main computer died where i was keeping tohusands of songs, never had a icloud account to share with all my computers I authorized for my account. I do have just about all of the music ononeofmy ipod nanos. Can I set up a cloud account and then upload all of my music from the nano? Right now it will not allow me to "push" my musicfrom thenano to one of my working computers that I have Itunes on. What can Ido?

gatorj1997 wrote:
Can I set up a cloud account and then upload all of my music from the nano?
No. An iPod Nano has no internet access.
Recover your iTunes library from your iPod or iOS device
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

I have tv shows in my library but when I try to put them on my ipad it doesn't show the tv shows in to sync

I have recently reinstalled itunes on to my laptop. I have tv shows in my library which i downloaded from itunes but when I try and sync them to my ipad it doesn't show them in the sync page. can anyone help ?

Have you tried closing the iBooks app completely and seeing if it works ok when you re-open it ? From the home screen (i.e.not with the iBooks app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the iBooks app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
If neither of the above work then you could also try deleting the app and re-installing it - as long as the books are still in the store and you use the same iTunes account as you originally used then you can re-download them for free : http://support.apple.com/kb/HT2519

When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

When downloading the new 10.7 update for itunes, an error message saying that there is an error writing to file, verify that you have access to this file comes up... what is this??

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT1338 My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

My iTunes won't let me connect my iPhone because it says I need an updated iTunes, but when I try to download the new iTunes, it says that my Mac software (10.5.8) is too old. However, there are no software updates available. What can I do?

It depends on what iPhone you have.
If it's an iPhone 4S or earlier, click here.
If it's an iPhone 5, you need to buy a Mac OS X 10.6 DVD, and that requires an Intel Mac with at least 1GB RAM.
(73384)

TS1503 My iPhone 4 says that there is not enough memory to download apps like Facebook and Instagram. When plugged into iTunes it says that 4GB is filled with "other". How do I clear the "other"? What is this?

My iPhone 4 says that there is not enough memory to download apps like Facebook and Instagram. When plugged into iTunes it says that >4GB is filled with "other". How do I clear the "other"? What is this?

Other is usually around 1 GB...
A ' Large Other ' usually indicates Corrupt Data...
First Try a Restore from Backup... But... if the Large Other Persists, that is an Indicator of Corrupt Data in the Backup... Then a Restore as New is the way to go...
Details Here > http://support.apple.com/kb/HT1414
More Info about ‘Other’ in this Discussion
https://discussions.apple.com/message/19958116

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do!

I just recently purchased 3 songs from itunes not knowing that I had no money on my debit card (visa) left. My iphone wont let me update my apps and says that there was a billing problem with my last purchase. I dont know what I am supposed to do! I dont understand why it worked in the first place when it wasn't supposed to!

There seems to be a billing problem with the iTS. I've been trying to make purchases today (Dec 9th) too and it reports either the iTS can not process payments or it says my card was declined. I even changed the payment method to Paypal (which is never declined) and still no go.
I don't think it is "you" but a problem at Apple. Some popular new apps were released recently like Logic Pro and perhaps they're getting bombarded as they did when Lion was released.
Wait a few hours and then try again.

HT4623 the itunes is saying that there is a software update needed to download 10.7 itunes but when i go to update my mac to the latest software, none shows up ? Whats going on?

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