HT4628 No matter what I do after selecting my network, when I put the computer to sleep it reopens saying that no network is selected. I have applied the appropriate network and locked the selection as well as restarted the computer (a windows habit).

I cannot get this imac to save selected newtwork preference (tried apply and locking the selection to no avail). My other imac maintains the selection without a problem using the same airport. The connection works immediately after re-selecting the network from a list of "neighborhood" networks that I have never used. But once I "sleep" the mac, the dialog states: no network selected.

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TS3297 After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?

Hello The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try t

hello
The problem appeared two days ago is that I can't open my mail app. everything was fine and functional. Now I double click on the icon and it does not respond. it receives mail and I can see push notifications on the mail icon but when I try to open it is no use. OS Y 10.10.2 (14C1514)

Please follow these directions to delete the Mail "sandbox" folder.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Restart the computer. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. Any custom stationery that you created may be lost. Ask for instructions if you want to preserve that data. You can then delete the folder you moved and close the Finder window.
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I cannot import my AVCHD files by using log and transfer. I can see all the files, but when I add the file to import que it doesnt work, the status is a red (!) and says that its no data. I have tried with different cards and different cardreaders, but it

I cannot import my AVCHD files by using log and transfer. I can see all the files, but when I add the file to import que it doesnt work, the status is a red and says that its no data. I have tried with different cards and different cardreaders, but it is still the same. Why?!

Please give us more specific information -
What make/model camcorder are you using?
Are you absolutely certain this is AVCHD video? Tell us more about the video settings you used in the camcorder (eg, frame size, frame rate, quality level)
Why are you attempting Log & Transfer from a card reader instead of from your camcorder? Have you tried doing Log & Transfer from your camcorder?
Are the SD cards straight from the camcorder, unaltered, or are you just using the cards as storage?
Are you using FCE 4.0 or FCE 4.0.1?

When I log in to update a page it says that's someone else is already logged in (but they are not) so I'm not able to update the page - any suggestions?

When I log in to update a page it says that's someone else is already logged in (but they are not) so I'm not able to update the page - any suggestions?

I take it you are not the administrator for the site? If so, you would be given the option to unlock the page (it will be near the top of the screen in a yellow box).
Do you have access to the site outside of Contribute. If you can't unlock it via the administrative function mentioned above, you need to go into the site using Windows Explorer (if it's a local development site) or an FTP client and find a file with the same name as the page but with a .lck extension and delete it. That will unlock the page.

Question: I want to update to the new LION OSX, but it says that I need to at least have an Intel Core 2 Duo. When I click "about this Mac," it says that I have a 2.16 Intel Core Duo. Is there a difference between the "Core 2 Duo" and the "Core Duo"?

Well, my title basically asks the question that I am seeking an answer for. Im not sure what year my MB Pro is, and I cant exactly find it on the Apple site. Its a 2.16 Intel Core Duo, 2 GB 667 MHz DDR2 SDRAM. All I see (dating back to 2007,) is Intel Core 2 Duo on the apple site. Im pretty sure (but not 100% positive,) that my MB Pro is a late 2008/early 2009. Just trying to figure out if I can install LION OSX or not, since it requires atleast intel core 2 duo, and mine says I only have the intel core duo. Any help would be appreciated. Thanks!

Core Duo is 32 bit processor and Core 2 Duo is 64 bit processor
OS X Lion, will only on 64 bit Intel processor Mac's.
The following Mac's that have 32 bit Intel “Yonah” processorsthat won't run OS X Lion.
iMac 4,1 Early (Jan-Sept) 2006 17"
iMac 4,1 Early (Jan-Sept) 2006 20"
iMac 4,2 Mid (July-Sept) 2006 17"
Mac Mini 1,1 (Feb-Sept) Early 2006
Mac Mini 1,1 (Sept-Aug) Late 2006
MacBook 1,1 13" (May-Nov 2006)
MacBook Pro 1,1 15" A1150 (Jan-May 2006)
MacBook Pro 1,2 17" A1151 (Aprl-Oct 2006)
MacBook Pro 1,1 15" A1175 (May-Oct 2006)
There is a difference between “Intel Core Duo” and “IntelCore 2 Duo” processors.
Look under your Apple menu > About this Mac > more information for the details

I got an new Samsung S5 this week. Now I am getting a message saying that this mobile number does not have permission to send messages and to contact the acct. owner (me) to change permissions. How do I do that?

All I did was tap the red message+ icon on the home page and I got this as one of the messages. I do not know where to go to grant the desired permission.

Congratulations on your new phone Gramps5019! Let's make sure we fix this asap. All you have to do is go to Settings from your phone, the More>Select 'Default SMS App' and choose "Messages" instead of "Messages ". This will fix it.
AdaS_VZW
Follow us on Twitter at @VZWSupport

Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment detail

Hi, I have moved to India from france and I am trying to update my payment options to the Indian visa card but it seems that no matter what I do I cant do it. I dont want to create a new ID..Plz Help!!!Just want to change my location and my payment details!! thanks in advance!!

These are two possible approaches that will normally work to move an existing library to a new computer.
Method 1
Backup the library with this User Tip.
Deauthorize the old computer if you no longer want to access protected content on it.
Restore the backup to your new computer using the same tool used to back it up.
Keep your backup up-to-date in future.
Method 2
Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
I'd recommend method 1 since it establishes an ongoing backup for your library.
Note if you have iOS devices and haven't moved your contacts and calendar items across then you should create one dummy entry of each in your new profile and iTunes should merge the existing data from the device.
If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
Should you be in the unfortunate position where you are no longer able to access your original library or a backup then then seeRecover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data.
tt2

HT1430 I have reset all my settings and content of my iphone 3GS but for the last 3 hrs I am stuck at the apple logo and after sometimes its getting off and on by itself but what is coming back is the same apple logo and nothing else is happening. pls adv

I have reset all my settings and content of my iphone 3GS but for the last 3 hrs I am stuck at the apple logo and after sometimes its getting off and on by itself but what is coming back is the same apple logo and nothing else is happening. pls advice.

Read https://discussions.apple.com/thread/4875757?start=0&tstart

Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone.

Hello. I have a problem with my Photoshop Elements 12 programm. I had restart my computer and I wanted to instal my Photoshop Elements 12 again but the sytem didn't accept my serial number. I get no answer per Mail and I didn't reach someone on my phone. Can you help me please? Thanks a lot Nana

1) Apps are not part of the backup, only data stored by 3rd party apps. But you can redownload the apps for free again if you use the same account you did when you bought them the first time. http://support.apple.com/kb/HT2519
2) See this article http://support.apple.com/kb/HT1766 and find out what's in your backup.
3) Backup your itunes+ library (http://support.apple.com/kb/HT1382 and http://support.apple.com/kb/HT1751), which will copy your Mobile Applications folder, and save your iphone backup folder as well
In other words, maintaining a backup of your computer is essential.
When you resync your apps from your computer to the phone, make sure your computer is authorized again. http://support.apple.com/kb/HT1420

I have forgotten my password and locked my phone, how can i clear the problem

I have forgotten my password and locked my phone, how can i clear the problem

By coincidence, this happened to my son just last night. You do NOT have to restore it to a new phone, but you probably want a current backup.
Luckily, you can still sync and back it up even if it's locked, so connect it to the computer you usually sync it to. Go to the summary page. It's easiest and fastest to use a local backup, so if iCloud backup is on, turn it off and click "Backup now".
After it backs up, either click "Restore iPhone", or
- hold home and the top button until the screen goes black, release the top and continue to hold the home button until iTunes says "iPhone in recovery mode detected".
Follow instructions to restore from backup, and then sync to restore content. Your phone will come up in an unlocked state. If you have any stuff that was purchased directly to the iPhone (only), you'll have to re-download it.
Remember to turn iCloud backups back on if you use them.
If you don't sync you iPhone to a computer then I *think* those instructions with the buttons will put it into a mode where you can restore it from the cloud (make sure it is NOT connected to a computer while you do this). Otherwise, you will have to restore it as a new phone, then go to settings, reset, then restore it from the cloud.

Both Chrome and Finder seemed to freeze, so I restarted the computer. When the restart finished, I was in recovery mode. How do I get back to my regular login screen?

Both Chrome and Finder seemed to freeze, so I restarted the computer. When the restart finished, I was in recovery mode. How do I get back to my regular login screen?
It starts up and asks for a language. After English, it goes to the OS X Utilities screen. I have gone to disk utility and verified the disks. They both say they are okay. If I click repair, it comes back with an error saying "Live file system repair is not supported." I just want my computer back to normal! Please help! I am still in Mavericks if it matters.

Do you have a backup? If so, in the Recovery Partition go to Disk Utility/Erase, select Mac OS Extended (Journaled), click Option GUID, and erase the disk. Then re-install the OS. Reboot and use Setup Assistant to recover your data.

Hello after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. I have been unable to uninstall itunes

Hello- after updating to the new iTunes i got a box saying that i needed a new version of Apple Mobile Device Support and ihat i should uninstall iTunes and Apple Mobile Device Support then install iTunes again. Problem is I have been unable to uninstall itunes, can't find the installation files .msi. I'm using Windows XP.
Help!

Problem is I have been unable to uninstall itunes, can't find the installation files .msi.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

After I Repair The Permissions On My Mac Pro, Then I Verify The Permissions And They Have To Be Repaired Again And Again. Why Does This Happen All The Time. Please Reply, James

Hi,
After I Repair The Permissions On My Mac Pro, Then I Verify The Permissions And They Have To Be Repaired Again And Again.
Why Does This Happen All The Time.
Please Reply,
James

As long as the report ends up with 'Permissions repair complete' then, as far as permissions go, you are fine. You can ignore the various statements in the report:
Permissions you can ignore on 10.5 onwards:
http://support.apple.com/kb/TS1448
Using 'should be -rw-r--r-- , they are lrw-r--r--' as an example, you will see the that the permissions are not changed, but the | indicates a different location. This is because an update to Leopard onwards changed the location of a number of system components.
Poster rccharles has provided this description of what it all means:
drwxrwxrwx
d = directory
r = read
w = write
x = executeable program
drwxrwxrwx
| | |
| | all other users not in first two types
| |
| group
|
owner

I have a new Mac Mini and a 7 year old Mac monitor. The connectors don't match. What to do?

I have a new Mac Mini and a 7 year old Mac monitor. The connectors dont match. What to do?

I suspect the monitor has an ADC connector
http://en.wikipedia.org/wiki/Apple_Display_Connector
If so you need one of these:
http://www.amazon.com/Apple-DVI-ADC-Display-Adapter/dp/B00011KHT2/ref=cm_cr_pr_p roduct_top
Otherwise what connector is on the monitor?

HT4628 No matter what I do after selecting my network, when I put the computer to sleep it reopens saying that no network is selected. I have applied the appropriate network and locked the selection as well as restarted the computer (a windows habit).

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