HT4798 Help - I bought a nearly new iMac but I don't know the admin password, is there a default? Trying to install software and it needs the admin password.

I have wanted to move to a Mac for some time now as I am a keen photographer, I bought a very nice Imac 21.5 May 2011 model OS Lion and it is wonderful.
Just tried to put my Adobe Photoshop software on and it asks to log in to Admin and asks for the password, I have tried the 'link to your Apple ID' but it doesn't seem to want to work.
Any help out there?
Barry

Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see Reset a Mac OS X 10.7 Lion Password and
     OS X Lion- Apple ID can be used to reset your user account password.

Similar Messages

I have had Aperture since 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what i can do, please?

I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?

The original serial number should be in the box with the installer disk.
If you cannot locate the serial number, contact Apple for a replacement serial number. You will need to provide a proof of purchase.
See: Pro Application Replacement Serial Numbers
Regards
Léonie
P.S. The menu command "Aperture > About Aperture" will show you your Aperture 3 serial number on your old mac, but not the previous serial numbers.

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

I signed into my Apple ID on a new phone and I already had it on my iPod. When I signed into the new phone it won't let me buy anything unless I know my old security questions but I don't know the answers to them. How can I get past those or change them?

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

My ipad is stuck on the apple logo and wont return to the home screen. I plugged it into my itunes but I don't know what to do from there. Can someone please help?

Hi, I'm having trouble with my Ipad 2. I was recently playing a game and my ipad just shut off on me. Then when I turned it back on it was stuck on the Apple Logo and it won't go to the home screen at all. I plugged it in my itunes but I don't know what to do from there. I left it charged hoping the apple logo would dissappear but it didn't and now for some reason the battery is always dead. I really need help. Does anybody have any suggestions? Please.

Did you try rebooting the iPad? You will need to have some battery power for this.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This may be helpful
iPhone, iPad or iPod touch: Not responding or does not turn on
Frozen or unresponsive iPad - Apple
iPad: Unable to update or restore

HT1766 I need to restore backup to my new iphone but I don't know my password?

need to restore backup to my new iphone but I don't know my password?

Password for what?

I had a suscription that is over .Now I have a promotional code (for new suscription) but I don not know where introduce it ( I use PC)

I had a suscription that is over .Now I have a promotional code (for new suscription) but I don not know where introduce it ( I use PC)

Moving this discussion to the Adobe Creative Cloud forum.

Just got a new iPad, but I don't want the info from my old on this one. How to I set it up again?

Just got a new iPad, but I don't want the info from my old on this one. How to I set it up again?

Here's an article on how to setup your new iPad.
http://ipad.about.com/od/iPad-Tutorials/ss/How-To-Set-Up-An-iPad-For-First-Time- Use.htm

I am facing the problem of frequent opening of prompt window iclould password but I don't know the password,plz help me

I am facing the problem of frequent opening of prompt iclould password window but I don't know the password,plz help me

Hello, Iasahil.
Thank you for visiting Apple Support Communities.
If you are unsure of your iCloud password, I would recommend resetting it via the steps in the article below.
If you forgot your Apple ID password
http://support.apple.com/en-us/HT201487
Cheers,
Jason H.

Hello. I would like to open/start a new document but I don't see the uption can you help me? thanks

Hello,
My name is Mimose Francois, I would like to start a new document but I can't find the option to choose either a blank or a line paper. When I click on "Open" a list of downloaded or scanned documents came up. Can you help me? thanks.

Close Windows Media Player.
Use Windows to locate the folder(s) in which the song files reside. It might be "My Music."
In iTunes, use the command File > Add Folder to LIbrary. When the dialog comes up, point it to the folder that has the music.

So i bought a book on ITunes, but i don't know how i can read it?

So I bought a book in the ITunes Store on my Macbook, but i don't know how to read it?

I noticed at the bootom of that page was this note "Note: Books are only readable on iOS devices that have a compatible version of the iBooks app installed."
"Buying and downloading books on your computer
When you find a book you like, you can purchase the book and either sync it from your iTunes library to an iOS device, or have it sent automatically from your computer to your iOS device to enjoy it. You can also send samples to your iOS device. To send the book or sample to your device, you must have iBooks 1.2.2 or later installed, and have Automatic Downloads enabled on your iOS device. When you send a sample or book, the content will be downloaded to your enabled iOS device with Internet access. Books you purchase on your computer will download to your iOS device as well as your computer, but may only be read on your iOS device. To enable Automatic Downloads, you must have iOS 4.3.3 or later installed on your iOS device; Automatic Downloads are not compatible with iPhone 4 (CDMA Model). For more information about Automatic Downloads, see iTunes Store: How to enable Automatic Downloads."

I just downloaded the new itunes, but I don't know where I can downloaded the music I had as the last version I used

I just downloaded the new version of itunes, but I don't know why I can't download my music as the last version I used

Please explain.
No idea what you are asking

HT1349 The hard drive on my hp computer died and I have a new harddrive but I don't know how to access my i tunes library

The hard drive on my hp computer died. I installed a new hard drive but I don't know how to access my i tunes library now. Does anyone know about that??

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek

I've got a new IMAC, but i don't have all my music or movie purchase on it. I just recently updated iTunes. How do I get my purchases back?

Ive got a new iMac and now that i updated iTunes I do not have all my music and movie purchases. How can I get it all back?. I used to have it before update

It doesn't magically transfer itself, you have to do it. Purchase may present themselves for re-downloading but things such as CD are only on the old machine or on the CD.
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the option (alt) key (shift on Windows) so you get a prompt to select a library, then guide it to the 'iTunes Library.itl' file in the moved iTunes folder. If you put the copied iTunes folder in the default location of Macintosh HD > Users > *User Name* > Music then you don't even need to start with the option key held down, iTunes will automatically look for it there. (Make sure there isn't anything already in the iTunes folder there that you want to keep since you will be replacing it with the one you are moving.)
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud, iTunes Match, and iTunes Radio availability by country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple recommends, "... back up your iTunes library. " (http://support.apple.com/kb/ht2519).
Additional tip at https://discussions.apple.com/message/24176756#24176756
Select the iTunes Store on the left side of iTunes if you have the sidebar displayed, or with the button at the top right.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

I have a ipod mini from 2005, it will only work on my charger. I did get a new ipod 4touch, how do i get the music to the new one if i don't know the password of the mini. My ex-husband set it up for me, i not aboout to call and ask for the password.

I have a ipod mini from 2005, it will only work on my charger. I did get a new i pod touch 4, how do i get the music from the old mini to the new touch. I have never put any music on it myself, my ex-husband did it all and has the password. I never new it. I'm sure not about to call him and I don't think he'd give it to me anyway. Please help!!!

I don't think the password will matter, because you can't use anything on the iPod or in iTunes to transfer song files from iPod to computer (except for songs purchased from the iTunes Store). However, there are third-party methods and utilities that can transfer from iPod to computer. If you do a Google search on something like "ipod transfer," you should get some links.
The simple software "lock" used on iPods should not prevent you from off-loading the song files. Once the song files are on your computer, you can add them to your iTunes library. Then, you can do a Restore on the iPod to give it a fresh start and sync it (and the iPod touch) as desired.
NOTE: For songs purchased by you from the iTunes Store, you can also re-download them to your computer at no cost, from the iTunes Store Purchased screen. The link to Purchased is on the iTunes Store Home screen, under QUICK LINKS.

I just got a new Mac but I don't know how to transfer all the music, apps, videos, etc from my iPod and old computer to my new Mac.

I just got a new macbook air and I am trying to figure out how to get all of the music, videos, pictures, apps, etc. that I have on my ipod touch and on my old computer onto my mac. I don't want to lose anything. I just want to figure out how to sync my ipod to my new mac without losing any data.

copy the entire iTunes folder (not just the iTunes music folder) from <MacintoshHD>/users/yourname/music on the source to <MacintoshHD>/users/yourname/music on the target (overwriting the iTunes folder in place there).
you can use an external HD or your network for this operation. everything will be as you were used to from the old machine.

HT4798 Help - I bought a nearly new iMac but I don't know the admin password, is there a default? Trying to install software and it needs the admin password.

Similar Messages

Maybe you are looking for