HT4943 Newsstand subscriptions trouble

Hey what are the steps that I need to take to fix why I can't get my subscription to download?
I've verified the payment for my subcrip' and double check settings and verified support of newsstand app
and still not letting me download the mag' what's the deal?

Almost certainly another ios 6 bug, since I have this now, after upgrading, no trouble before. I would happily downgrade to 5, but of course Apple know better than to allow users make their own decisions.

Similar Messages

  • How do I cancel a Newsstand subscription when there is no auto-renew facility/option through Settings? After removing the item on Newsstand it still shows as Active in Store Settings/Manage Subscriptions.

    How do I cancel a Newsstand subscription when there is no auto-renew option via Settings/Manage Subscriptions? After removing the item from the Newsstand site it still shows as Active via Settings/Manage Subscriptions. The publisher tells me it is not a subscription rate that is theirs, they have no knowledge of it, I subscribed through iTunes Store. Thank you!

    Hi qwerty,
    Dun tink that creative customer support sucks cos I had been dealing with them in the past and I can say that their service are quite gd and fast. If you wanted a refund, I tink you need to contact the store that sells you the product. Dun tink creative will refund you though.

  • Newsstand Subscription - Publisher stop the publication

    Hi there,
    Do you know how Apple do or subscriber can do if the publisher stop the publication in Newsstand App and the subscription is still active?
    Recently I just got this problem for MacPeople which is published by Japanese publisher.
    I opened cases to Apple Support but either they said No Refund due to Apple policy or no response from support...
    I just got 2 of 12 issues from the subscription and this really makes me lose the trust in Apple Newsstand ... :-(
    Thanks anyway.
    With Regards

    For Newsstand subscriptions, you're bound to Apple's price tiers. In this case, you would create a subscription duration of 1-year that uses Tier 8 ($7.99). That would give users access to all folios published between the start date and end date, plus the most recently published folio. See http://help.adobe.com/en_US/ppcompdoc/Adobe_Publishing_Companion_Guide_for_iPad.pdf.
    You can set your own pricing only in a Newsstand app if you create an app with iTunes subscriptions and direct entitlement. That way, users could purchase a subscription either through iTunes (which uses Apple's pricing tiers) or they could buy access directly through your custom entitlement service. Your entitlement server would have whatever pricing and entitlement options you set up. See Entitlement | Adobe Developer Connection.

  • Newsstand subscriptions don't open when offline

    I can view and open newsstand subscriptions when home and at the office (both while connected to wi-fi). Once I turn off wi-fi, or am not at home or the office, the subsriptions fail to open. Hugely frustrating!

    Known issue, no fix as yet.

  • Family Sharing for Newsstand Subscriptions

    Hi everyone,
    I just upgrade all my iDevices in my family (3 iPhones, 3 iPads) to iOS8. From what I read from Apple's announcement, I should be able to share my Newsstand Subscriptions with family members. However, I really can't figure out how to do it. I have subscribed few magazines and newspaper on iPad. It really bother me so much that I can't share those with my kid. Hopefully "Family Sharing" feature can address this issue.
    Can anyone here help me?

    Seems no one help on this topic......

  • Cancelling newsstand subscriptions?

    I have recently been mislead by the "free" newsstand subscriptions available and was wondering if there was any way I could unsubscribe? Help!

    I am also looking for a way to cancel subscriptions. If Apple is taking a 30% cut from these publishers by allowing purchase subscription through app store they should also make it easy to cancel. Love the concept of newsstand apple is creating, please show us how to cancel in the app store to avoid reoccurring subscriptions for media we don't want. Thanks for looking out for your customers.

  • Newsstand Subscription Pricing - Are you bound by pricing tiers?

    Hi,
    I'm new on DPS Enterprise and want to know something about pricing Newsstand subscriptions.
    Are you bound to Apple's Price Tiers as you would find when charging for Single-Ed Apps or are you, as the digital publisher, able to set your own prices?
    So, for example, if I wanted to offer my quarterly digital publication for, say, $8 for an annual subscription to all the issues, could I do that?

    For Newsstand subscriptions, you're bound to Apple's price tiers. In this case, you would create a subscription duration of 1-year that uses Tier 8 ($7.99). That would give users access to all folios published between the start date and end date, plus the most recently published folio. See http://help.adobe.com/en_US/ppcompdoc/Adobe_Publishing_Companion_Guide_for_iPad.pdf.
    You can set your own pricing only in a Newsstand app if you create an app with iTunes subscriptions and direct entitlement. That way, users could purchase a subscription either through iTunes (which uses Apple's pricing tiers) or they could buy access directly through your custom entitlement service. Your entitlement server would have whatever pricing and entitlement options you set up. See Entitlement | Adobe Developer Connection.

  • Newsstand subscription on mac desktop?

    Hi,
    I upgraded to Maverick and would like to access my newsstand subscriptions on my mac mini?  Is that possible, if so how do I go about accessing Newsstand?
    Thanks in advance.

    Presently there is no Newsstand app fpr a Mac computer. It is iPhone, iPod touch and iPad only.

  • Newsstand subscription homepage not opening

    Hi,
    My subscription to Flying magazine is not opening properly.
    I click the current issue from the newsstand and the Flying magazine logo screen appears then the page closes and returns back to the newsstand.
    I should be taken to the My Issues page but it is failing lately.
    What is the problem?
    Any suggestions?

    Hello ijayma,
    Thanks for the question. I understand you are having issues with your Newsstand subscription. If you haven't already done so, does force closing the Newsstand application help the issue?
    iOS: Force an app to close
    http://support.apple.com/kb/HT5137
    You can also try restarting and resetting your iPad:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If the above suggestions do not resolve your issue, please report an issue with your purchase:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    Thanks,
    Matt M.

  • How can I cancel newsstand subscription

    how can I cancel a newsstand subscription; when I went to the store, it said it was free; then I deiscovered I need to pay if I don't delete the auto pay function; it was a mistake to download it; one response was to hold the magazine icon down and delete it...will that canel the subscription? thanks; I tried to go into my account to manage subscriptions but couldn't find it.please help...thanks

    Do the following. I just did it succesfully: keep your finger on the Newsstand until it start wiggling. Then tap the Newsstand to enlarge/open it. And there you see the magazines you selected, all wiggling with a black cross. For each magazine you want to remove click the little black cicle with white x.
    I think marketing rules should be more strict: a magazine should be free or paid. But it must be transparent, even if the first edition is free as a tempting marketing trick, it must be clear that only the first edition is free and info must be ginven what the price for updates are.

  • HT4943 How do I get a refund for a newsstand subscription?

    I am having an issue with two magazine subscriptions from Robert Kennedy Publishing in the newsstand. There has been no update in the newsstand of he current issue yet it has been on sale for three weeks in store. I requested assistance from Pixelmags and they did not receive a response from the vendor they suggested I contact Apple Support.

    iTunes Store: Purchasing and managing auto-renewing subscriptions <---

  • HT4943 Can I access my Newsstand subscriptions on my Macbook Pro?

    I would like ot view my New Yorker, Wired, and other subscriptions on my MacBook - is that possible?
    Thank you for your help!

    Thank you Tom - talk about an instant reply! I hope to get more replies now that you have redirected my query to the right forum...that's very helpful of you! I have found a few comments our there that a future update of the OSX may include Newsstand - maybe in iTunes which is due soon for a new version?

  • HT4943 Manage subscriptions in newsstand

    How do I manage my subscriptions, renew, cancel etc for newsstand apps?

    Perhaps you could try this to resolve your issue: http://support.apple.com/kb/HT4943

  • Newsstand subscription problems

    I have a problem with one of the subscriptions @ newsstand, the store won't connect. The funny thing is that there are no problems with other subscriptions or restoring the older issues of the same magazine bought before the subscription. I am looking for a way to contact apple so they could cancel the purchase 'cause I cannot use the subscription anyway. Anyone's got an e-mail address or something.
    And yes, tried to reload and reinstall the app many times.

    You can contact the publication for information about your subscription or contact iTunes Store Support Team.
    http://www.apple.com/emea/support/itunes/contact.html

  • How do I transfer newsstand subscriptions to a new Apple ID?

    I purchased 2 magazine subscriptions on Newsstand through an Apple ID associated with my old work email. I've since left that job and am trying to load my subscriptions onto my new iPad using my personal Apple ID. I can still login to the account on iTunes, but when I click Manage under Subscriptions I don't see a way to assign them to a new Apple ID. Suggestions?

    You cannot transfer purchases to another id.

Maybe you are looking for