HT4972 I'm trying to update my Library from my iPad and it wants to erase my uploaded music (non-purchased, from CDs). How do I keep my songs uploaded?

I'm trying to update my Library from my iPad and it wants to erase my uploaded music (non-purchased, from CDs). How do I keep my songs uploaded? I signed up for iTunes Match.

Why would "updating your Library" erase your songs. Are you trying to update the iOS on the iPad?

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HT204053 I recently had to cancel my debit card because of unauthorized purchases on Facebook. I have tried to update with 4 different credit cards and every time I get a message saying invalid security code. How do I fix this?

I recently had to cancel my debit card because of unauthorized purchases on Facebook. I have tried to update with 4 different credit cards and every time I get a message saying invalid security code. How do I fix this?

Debit card? Are you sure?
USA iTunes Store does not appear to accept debit cards - http://www.apple.com/legal/itunes/us/terms.html "The iTunes Store, Mac App Store, App Store, and iBookstore services (“Services”) accept these forms of payment: credit cards issued by U.S. banks, payments through your PayPal account, iTunes Cards, iTunes Store Gift Certificates, Content Codes, and Allowance Account balances."

HT1414 I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without

I have just tried to update the software on my iPad and it is now asking me to connect to iTunes. The last time I did this it did not tell me to do this. I'm currently travelling and do not have my MacBook with my iTunes.Can it be resolved without iTunes

I hope that you can see this response. The forum software is acting quite bizarre today.
You really do want to restore with your own computer. There is an off chance that you might be able to backup first, but I really think it is a very slight chance now since you got the connect to iTunes screen. But on the chance that when you connect, it sees the iPad and allows a backup, I would to not have you wait to use your own Mac.
If you cannot create a backup, you will lose everything that you have put on since the date to the last backup. So of your last backup was three weeks ago, you will restore the iPad to the condition that it was in three weeks ago.
If you do a lot of traveling, using iCloud for backups might be a very good idea. I use iTunes primarily and I backup my MacBook Pro with Time Capsule, but I still use iCloud as a secondary backup. I don't have enough data that I have exceeded the free 5 GB that you get with iCloud, so I do use it just in case.
I can't explain what happened with the update, I can only tell you that it does happen to other users. I have never had a problem when I updated and I having been updating over WiFi since iOS 5 came out. Taking a guess, maybe an interruption in the connection - especially of you tried updating using a hotel's WiFi network, or a power surge maybe. Whatever the cause, it is most likely a one time thing. That doesn't help your situation I know, but hopefully it won't happen again.

I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo

I tried to update the software on my ipad and now my screen is stuck on the plug and the itunes logo

What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
 Cheers, Tom

HT4972 I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to

I am trying to update ipod touch from ios 4.3.2 to ios 6.1.3. I have it connected to my computer, and the summary in itunes indicates the update is available. However, when I click "update", it opens Windows Explorer and waits for a file name to open.

I am not at that computer now, but I did check via windows update & with the check updates menu choice in the itunes program - neither indicated a newer version of itunes is available. (it is a vista computer).
The itunes software on the computer displays my ipod & the current ios (4.3.2), and indicates a newer ios is available (6.1.3). When I choose "update", I am taken to Windows Exploer and prompted to choose a file to open. it is as if the "update" button has the incorrect code attached to it.
The ipod is working, but there are several app I would like to install, but I can't with the current ooperating system.

I just bought an audiobook, it says I cant sync it to my phone because it can only sync with one library at a time and it wants to erase my phone completely. How can I get an audiobook without erasing my entire library of 2500 songs and other books?

How can I sync a new audiobook without having to erase my entire library?

Put the audiobook in the library on your computer, then sync to the phone.

HT201412 just updated a game on my ipad and now the game will not work stays stuck on one screen how do i unfreeze it?

just downloaded an update to the game hexagong and when i started to play it it wouldnt move off the first screen any suggestions on how to fix this?

1. Double-click the Home button to close all Inactive Apps in Task Bar
2. Hold the Apps in Task Bar down for a second or two until you see the minus sign
3. Tap the minus sign to close Apps
4. Tap center of screen to return to Home Screen

TS1702 The apps which were due for update won't update when asked on our iPad and the apps remained blacked out. Does anyone have any suggestions how we can get the apps downloaded? We updated the device last week.

Our iPad 2 won't update e apps for some reason they just appear greyed out and won't complete. We have the latest software so can't understand why it won't update.
Any help would be appreciated.
Thanks

rtilghman wrote:
telling me to buy a new router is NOT a solution.
And why not? Apple is selling these things like BigMacs. They can't make enough of them. You've been suffering since May because you refuse to get a decent router.
Can you imagine if a company that makes a refrigerator told me that I needed to upgrade my electrical system to rectify a problem with their device? What kind of response IS that?!?!
What if the problem with their device is that it requires a new-fangled "grounded" outlet and your circa 1890 house doesn't have grounded outlets. Would you refuse to purchase a $ 25 adapter on principle?

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. How do I transfer to library?

Trying to update system on 1st generation IPAD to give to my 5 year old to use. It is saying that i have purchases on this ipad that are not in my library which is odd because everything on the ipad was purchased current ID. It is not telling me how to transfer them to library? Does anyone know?

Hi stefe109!
I believe this article can provide the information you are looking for:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

What can I do to change the sound of a track in garageband? It is "stuck" on electric piano setting and will not change. I've tried restarting, restoring sound library, full key reset, and checked for updates.

What can I do to change the sound of a track in garageband? It is "stuck" on electric piano setting and will not change. I've tried restarting, restoring sound library, full key reset, and checked for updates.

Hi
In iMovie'11 (version 9.0.x)
on top menu row - Apple/iMovie/File/Edit/Cut (Can vary dep. on language - in Swedish Apple/iMovie/Arkiv/Redigera/Klipp . . . )
down Cut menu - Slow playback/Raspid Playback/Re-play in Slow Motion and onvards
Here one can select the Pre-Set speeds
Are you familiar with getting 'inspector' to run?
No - but I guess that Double Click on clip/sequense or ctrl-Click on it might open it.
Yours Bengt W

I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that so how do i fix this?

I am trying to update some apps but my ipad wont let me because it wants me to enter the security code for my credit card and I dont want to do that how can i fix this?

Try temporarily disabling your firewall and antivirus.

Problem is with my iPhoto on my Macbook air. I am trying to move my library from my airbag onto my passport drive. I did it and deleted it from the airbag but it simply re appeared possibly from the cloud. Not sure what to do next.

The problem is with my iPhoto on my Macbook air. I am trying to move my library from my airbook onto my passport drive. I did it and deleted it from the airbook but it simply re appeared possibly from the cloud. Not sure what to do next. Sorry I am not a techie.

Sorry - we can not see you
what do you have? Version of iPhoto? Of the OS? How is the passport connected to your Mac? What format is the passport (for the iphoto library it must be Mac OS extended (journaled) )? The iPhoto library is not and can not be on the cloud (maybe later with the Photos Application)
LN

I need to sync my iPhone to new user id on the same mac. How do I keep my iPhone contacts and music library? I tried to sync and iTunes wanted to erase both.

I need to sync my iPhone to new user id on the same mac. How do I keep my iPhone contacts and music library? I tried to sync and iTunes wanted to erase both.

When you say a new user ID, are you referring to your Apple ID that you use to make purchases in the iTunes Store, etc? Or are you talking about a new user account on the same Mac?
iTunes alternatives
http://www.wideanglesoftware.com/touchcopy/index.php
http://www.ecamm.com/mac/phoneview/
http://www.copytrans.net/

My friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?

my friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?

You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support

How can i update my contacts on the ipad and have it go to my iphone. I tried backing up on icloud but this doesn't work. yes i had them plugged in when i backed it up

I want to update my contacts on my IPad and transfer it to my IPhone4. I tried backing up to ICloud (plugged in) but it didn't work.
Anyone have any suggestions?

Matthew Smith wrote:
... The only way I can think of doing it otherwise is possibly by syncing via iTunes via another Mac OS X user account where the address book is empty and then deleting them there and resyncing. ...
Brilliant! That worked like a charm.
I created a new User Account on one of my Macs and logged into it. I connected my iPhone to its iTunes and checked my iPhone's Sync Contacts option in iTunes. Since that account's address book was basically empty (two dummy contacts, one for Apple and one for this new user), I ended up with only those two Contacts on the phone. Then, going back to my real User account (which does not have syncing turned on in iTunes) the phone synced nicely with the MobileMe account and populated the phone with all the MobileMe contacts and groups.

HT4972 I'm trying to update my Library from my iPad and it wants to erase my uploaded music (non-purchased, from CDs). How do I keep my songs uploaded?

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