HT4993 Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

If the iPod is defective and not abused Apple will exchange it at no cost under your warranty.
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

HT4623 how do i sync my iphone with new itunes? I cant find the sync button

how do i sync my iphone with new itunes? I cant find the sync button

The same way you would sync with any other version of iTunes.
Connect the device.
Select the device.
Select Sync.
In the new version of iTunes, the sidebar is disabled by default. With a device connected, it will be listed in the upper right hand corner.
If you want the side bar back, type Cntrl + S.

Just got a new pc - downloaded itunes on it, but don't know how to get my music on my older ipod classic to load (sync) with itunes on my new pc - whats the deal?

how to get my new pc to sync with my ipod to get my music on my new pc's itunes?

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

Just started getting this message but don't know how to correct the problem: irefox is configured to use a proxy server that is refusing connections.

Firefox is configured to use a proxy server that is refusing connections.

#Click the big orange Firefox button, or open the Tools menu.
#Click Options.
#Go to Advanced.
#Go to Network.
#Under Connection, click Settings.
#Choose No proxy, or Use system settings.
See also:
*[[Server not found]]
*[[Error loading web sites]]
*[[Firefox cannot load websites but other programs can]]
*[[Options window - Advanced panel]]

Hi there! Question; recently (2 days ago), I began receiving text messages on my phone that says urgent and is from 6250. The only other text that it lists is VZWNMN:1 I don't know how to block this from my phone and have no idea what the heck it is!

Okay, so a couple of days ago I began getting these weird texts to my phone from 6250. The text reads VZWNMN:1
DOES ANYONE HAVE ANY IDEAS WHAT THIS IS? I've RECEIVED AT LEAST 50 OR MORE AND THEY KEEP COMING! Anyone out there have any idea how to stop them or block them?

Did you try searching the community for similar discussions? There are five of them listed to the right of your post under the "More like this" column.

HT204088 i would like to cancel my monthly subscription with mlb at bat, but don't know how?

I would like to cancel my monthly subscription with mlb at bat, but don't know how?

Help here > iTunes Store: Purchasing and managing auto-renewing subscriptions

My 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort

my 2009 macbookpro has begun running very slowly, apps freeze and pages hang ... i've run EtreCheck and there are problems but don't know how to sort ... ran CleanMyMac and freed up about 30GB of space but didn't help ... ran AdwareMedic so that's been sorted but the other issues that came up on the EtreCheck I need help with however i can't figure out how to paste the results on this page

thanks thomas ... here it comes
EtreCheck version: 2.1.5 (108)
Report generated December 29, 2014 at 5:03:07 PM GMT
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
    MacBook Pro (17-inch, Early 2009) (Verified)
    MacBook Pro - model: MacBookPro5,2
    1 2.66 GHz Intel Core 2 Duo CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1920 x 1200
    NVIDIA GeForce 9600M GT - VRAM: 512 MB
System Software: ℹ️
    OS X 10.9.5 (13F34) - Uptime: 0:5:36
Disk Information: ℹ️
    FUJITSU MHZ2320BH FFS G1 disk0 : (320.07 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        [redacted]'s world too (disk0s2) / : 319.21 GB (30.39 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-868
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Inc. iPhone
    Logitech USB Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple, Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Configuration files: ℹ️
    /etc/hosts - Count: 29 - Corrupt!
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Application Support/Roxio
    [not loaded]    com.roxio.TDIXController (1.7) [Support]
        /System/Library/Extensions
    [not loaded]    com.kensington.mouseworks.iokit.KensingtonMouseDriver (3.0) [Support]
        /System/Library/Extensions/KensingtonMouseDriver.kext/Contents/PlugIns
    [not loaded]    com.kensington.mouseworks.driver.ADBID32Mouse (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.ADBID32MouseX1 (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.ADBID4Mouse (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.ADBID4MouseX1 (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.KMWBluetoothHIDMouse (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.KMWBluetoothOldHIDMouse (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.KMWUSBHIDMouse (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.USBMouseX1 (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.VirtualMouse (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.driver.VirtualMouseX1 (3.0) [Support]
    [not loaded]    com.kensington.mouseworks.iokit.KensingtonMouseDriverX1 (3.0) [Support]
Startup Items: ℹ️
    AdobeVersionCueCS2: Path: /Library/StartupItems/AdobeVersionCueCS2
    Firewall: Path: /Library/StartupItems/Firewall
    RetroRun: Path: /Library/StartupItems/RetroRun
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
    [loaded]    com.adobe.CS4ServiceManager.plist [Support]
    [loaded]    com.adobe.CS5ServiceManager.plist [Support]
    [invalid?]    com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Support]
    [invalid?]    com.adobe.SwitchBoard.plist [Support]
    [loaded]    com.adobe.versioncueCS3.plist [Support]
    [loaded]    com.adobe.versioncueCS4.plist [Support]
    [running]    com.atomicbird.macaroni.launchd.plist [Support]
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Support]
    [invalid?]    com.oracle.java.Helper-Tool.plist [Support]
    [loaded]    com.prosofteng.DriveGenius.locum.plist [Support]
    [loaded]    com.skype.skypeinstaller.plist [Support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]
    [loaded]    com.adobe.ARM.[...].plist [Support]
    [loaded]    com.adobe.ARM.[...].plist [Support]
    [loaded]    com.google.keystone.agent.plist [Support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
    [running]    com.prosofteng.DGMonitor.plist [Support]
    [running]    ws.agile.1PasswordAgent.plist [Support]
User Login Items: ℹ️
    CNQL1210_ButtonManager    ApplicationHidden (/Library/CFMSupport/CNQL1210_ButtonManager.app)
    System Events    ApplicationHidden (/System/Library/CoreServices/System Events.app)
    Mail    Application (/Applications/Mail.app)
    Firefox    Application (/Applications/Firefox.app)
    AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader 9/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    Calendar    Application (/Applications/Calendar.app)
    Skype    Application (/Applications/Skype.app)
    Dropbox    Application (/Applications/Dropbox.app)
    AdobeResourceSynchronizer    ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
    MouseWorks Background    Application (/Library/Application Support/Kensington/MouseWorks.prefPane/Contents/Resources/Support/MouseWorks Background.app)
Internet Plug-ins: ℹ️
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Support]
    Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
    EPPEX Plugin: Version: 3.0.0.0 [Support]
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Support]
    ContentUploaderPlugin: Version: 1.2 [Support]
    iPhotoPhotocast: Version: 7.0
    RealPlayer Plugin: Version: Unknown [Support]
    PDEPrint: Version: 2.0 [Support]
    DirectorShockwave: Version: 11.5.2r602 [Support]
    PDF Browser Plugin: Version: 2.4.2 - SDK 10.2 [Support]
    FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
    QuickTime Plugin: Version: 7.7.3
    CANONiMAGEGATEWAYDL: Version: 3.0.0.2 [Support]
    DivXBrowserPlugin: Version: 1.3 [Support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
    Google Earth Web Plug-in: Version: 6.0 [Support]
    Default Browser: Version: 537 - SDK 10.9
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Support]
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
    OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
User internet Plug-ins: ℹ️
    QuickTime Plugin: Version: 6.5.1
    fbplugin_1_0_0: Version: Unknown [Support]
Safari Extensions: ℹ️
    Ultimate [Installed]
3rd Party Preference Panes: ℹ️
    ASM [Support]
    DivX [Support]
    Flash Player [Support]
    Flip4Mac WMV [Support]
    Macaroni [Support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Destinations:
        G-DRIVE Mini [Local]
        Total size: 999.86 GB
        Total number of backups: 7
        Oldest backup: 2014-07-09 00:13:07 +0000
        Last backup: 2014-12-10 22:18:57 +0000
        Size of backup disk: Excellent
            Backup size 999.86 GB > (Disk size 0 B X 3)
Top Processes by CPU: ℹ️
         6%    WindowServer
         3%    firefox
         1%    mds_stores
         0%    mdworker
         0%    Skype
Top Processes by Memory: ℹ️
    348 MB    firefox
    137 MB    Skype
    122 MB    mds_stores
    120 MB    com.apple.IconServicesAgent
    73 MB    Dropbox
Virtual Memory Information: ℹ️
    1.26 GB    Free RAM
    1.74 GB    Active RAM
    477 MB    Inactive RAM
    543 MB    Wired RAM
    503 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Dec 29, 2014, 04:58:09 PM    Self test - passed
    Dec 29, 2014, 10:58:04 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105804_[redacted].hang
    Dec 29, 2014, 10:54:33 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105433_[redacted].hang
    Dec 29, 2014, 10:52:33 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105233_[redacted].hang
    Dec 29, 2014, 10:50:24 AM    /Library/Logs/DiagnosticReports/Keychain Access_2014-12-29-105024_[redacted].hang
    Dec 29, 2014, 10:50:24 AM    /Library/Logs/DiagnosticReports/Skype_2014-12-29-105024_[redacted].hang

I have a new iPhone for work, set up on a new iTunes account (PC). I was told i can associate it to my home iTunes account (iMac) but don't know how. I want to save the work related apps as well. Any advice? Thanks

I have a new iPhone for work, set up on a new iTunes account (PC). I was told i can associate it to my home iTunes account (iMac) but don't know how. I want to save the work related apps as well. Any advice? Thanks

Thanks. I messed up with my husbands iphone because I was told the wrong thing. Now everytime I sync his phone it makes it look just like the other phone I had. Do you know how I can fix taht for his phone? Any settings I can turn off that will prevent all of my apps/contacts, etc from auto populating his phone?

I have purchased my first smart phone. iphone 5. I want to use sounds sent to me in text messages as ringtones but don't know how to move them over. Any help would be appreciated.

I have purchased my first smart phone, an iphone 5. I would like to use some of the sounds from text messages for ringtones but don't know how to move them over. Any help would be appericated.

I'm sorry, had you already pointed out the rules which stated that lines from 2 separate accounts were eligible??? I don't see anywhere in the advertisement specifically stating that lines from 2 separate accounts would be eligible, so THAT is not what's advertised, either.
As far as I know Verizon's BOGO offers have ALWAYS been for lines on the same account. Possibly someone could chime in where they have received this offer on 2 separate accounts? The ONLY exception to this was someone getting the offer with 2 eligible lines on their account, reactivating the old phone on one of the lines and then giving one of the new phones to someone on another account.
Sorry if you think simply because someone disagrees with you, they are being condescending. That is certainly not the case. Good luck.

I've just downloaded the add-on - Quick Locale Switcher but don't know how to access it because there doesn't appear to be a button for it on the Firefox toolbar?

I've just downloaded the add-on - Quick Locale Switcher but don't know how to access it because there doesn't appear to be a button for it on the Firefox toolbar?

With any extension, look at the add-on page for that item in Mozilla Add-ons: https://addons.mozilla.org/en-US/firefox/<br />
*Answers can usually be found there: https://addons.mozilla.org/en-US/firefox/addon/1333/<br />
*Also the developer's home page for the extension (the link is on the above page): http://www.captaincaveman.nl/firefox-extensions-quick-locale-switcher.aspx<br />
*Also see if there is a forum on the developer's home page (there is for this one): http://forum.captaincaveman.nl/default.aspx?g=topics&f=12

I recently downloaded Ios 7 and all the songs that i have purchased before but deleted off my itunes because i didn't want them showed up. I don't know how to delete them off my ipod and i really don't want them there

I recently downloaded Ios 7 and all the songs that i have purchased before, but deleted off my itunes because i didn't want them, showed up. I don't know how to delete them off my ipod and i really don't want them there. Is there a way to get them off? The songs dont show up in my itunes on my computer, just on my ipod with a download button next to them. I don't want them there anymore because i don't like that kind of music anymore and i don't know how to get them to go away.

There is a similar setting for Videos on that Settings screen, so if you leave that 'on' you may have similar happening in the Videos app

My iPad calendar has stopped syncing to my iPhone calendar. I didn't change any settings. I have now switched off the iCloud calendar on my iPhone but don't know how to get it back.

I added items to my iPad calendar yesterday but they wouldn't copy into the calendar on my IPhone. I switched both devices off and on again but to no avail. The calendars were all ticked the same. I have now deleted the iCloud calendar from the iPhone but don't know how to get it back.
My Errands app is also not syncing. If I mark something as Done on the iPad, it's not removing them on the iPhone version.

Hi SwimmingMummy,
I have a couple of articles here for you that will help you troubleshoot these issues with Reminders and Calendar:
iCloud: Troubleshooting iCloud Calendar
http://support.apple.com/kb/TS3999
iCloud: Troubleshooting iCloud Reminders and Tasks
http://support.apple.com/kb/TS4000
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

I have realised over time I have created multiple accounts. I have bought music on my iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know how to contact someone to help.

I have realised over time I have created multiple accounts. I have bought music on my Iphone and am not able to locate the account that I made most of my purchases on. I have bank statements on the purchases but don't know how to contact someone in Itune to help me. PLEASE

I don't have the app adn no expereince with it, but it appears basec on teh app description you may need it installed on your MAC as well to download the files.
You might find help on the vendors website: http://www.nfinityinc.com/index.html

HT204053 I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and

I have a school ipad with iCloud using a different ID (my school email address) . I am leaving and want to buy my own ipad and transfer all my data and docs to my personal iCloud account but don't know how to do this without deleting all data and photos?

Heya Katie!!
So, the article you have there, HT4895, is pretty good. Just look at the FAQ section of it.
But basically, you will want to create a backup on your computer through iTunes...Just plug your current iPad into it and make sure your iPad and iTunes are logged in with the same Apple ID. At that point, just create a backup.
When you get your new iPad, and before you plug it in or set it up, follow the directions in this link to change your Apple ID. http://support.apple.com/kb/HT5621?viewlocale=en_US
Once you have that done, plug your new iPad into your computer to sync up with iTunes. Follow the directions for Restore from Backup and it should bring all that info back to your new iPad.
And changing your Apple ID email info will allow you to have your own!!! This should solve all your issues and GL!!!

I have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, help

i have just bought a macbook pro and i want to use an ext hard drive with it which i previously used on a windows computer, but when i plug it in it doesn't show up on my macbook pro, I've wiped it and just need to format it but don't know how, any help would be much appreciated

Try the other USB port. If it still doesn't show up in Disk Utility then there may be something wrong with your Mac. Try something else in each USB port and see if it is seen. If the other thing, like a USB thumb drive, does show up in disk utiltiy then the USB ports are fine.
Power down the system and restart with the drive connected, go to DU and see it it is seen.

HT4993 Replaced my iphone 5 with new one because my first one the volume buttons stopped working. Now my contact list is all wrong. It's correct on my I pad but don't know how to correct it on my phone. And my email is loading hundreds of old emails,?

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