HT5312 can't remember my ID security questions

cant remember my ID security questions so please can you help.
Thank you for your support

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

Similar Messages

  • HT5312 can't remember being asked  security questions when setting up my account, how do i get back into my account because I want to but music

    where do i find a resue email address form because i cant remember security questions

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105474)

  • HT5312 I'm trying to purchase an app am I can't remember what my security question answers are.

    I'm trying to purchase an app am I can't remember what my security question answers are.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97408)

  • Can't remember answers to security questions.How do I reset the security questions?

    Can't remember answers to security questions.How do I reset the security questions?

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • I can't remember my AppleID security questions. How do I reset them?

    I can't remember my AppleID security questions. How do I reset them? When I log in to my AppleID and try, it asks me for the security answers that I cant remember! Please help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96999)

  • I need help I can't remember my iTunes Security Questions and have no idea how to change them just used a $20 gift card

    I need help I can't remember my iTunes Security Questions and have no idea how to change them just used a $20 gift card

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then you can use that to reset them : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I can't remember answers from security questions... Please help me....apple support don't answer.(((

    I can't remember answers from security questions... Please help me....apple support don't answer.(((

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT5312 I cant remember my iTunes security questions!! and i dont have a security email. what can i do?? please help

    I cant purchase anything, beacuase I need my security questions answer, I cant remember the answer to the questions and I dont have a security email.... I dont know what to do, i haved tried everything. please help

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do I delete an @me acct on my ipad2? Can't remember password OR security question answer for current apple acct so It won't let me edit either!

    I am trying to dele an old @me acct on iPad 2 in the settings page. Help!
    Won't let me delete it and I have a new Apple ID but can't remember the answer to one of the security questions. Is there no way to reset that or recover the answer!?
    This should not be this difficult! I'm trying to swallow the apple kool aide but it is choking  me!!

    This is for your protection, its not supposed to be easy.
    You should be keeping a record of all your passwords, security answers, etc.
    Rescue email address and how to reset Apple id sec. questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
    1. apple id username, that is not locked or disabled.
    2. serial number of an apple product registerd in your name
    3. Billing info associated with your account

  • I can't remember my two security questions on my account. I made too many attempts and got kicked out for 8 hours. I do have a back up email addy that's verified on my account as well. Any resolutions?

    Looking for some help please!  I just got an iPad 4 and tried to purchase some apps on it and was prompted to answer my Two Security Questions that are on my apple account, and I can't remember them. I do have another verified email account attached to my account besides my @me.com one.
    I created an apple account a couple years ago when I purchased my iPhone and now I can't remember what my answers were. If anyone has any suggestions or resolutions, it would be greatly appreciated as I cannot purchase anything on my new iPad and cannot make another attempt for 8 hours to my failed attempts :( Thank you

    Tomorrow call AppleCare and ask to be transferred to the account security team.

  • HT1491 I can't remember my apple security question, how do I get it or change it?

    Hello
    I had just gotten my iPad and I need to answer my security questions but I can't remember the answers is there any to find the answers or change them so that I can't start downloading more songs again?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (86905)

  • I Can't remember my itunes security questions answers

    I can't remember the answers to my security questions, and I need to answer them to purchase and download music off itunes on my windows pc for the first time. I previously purchased all my music on my iPod touch. Could someone please tell me how to bypass or reset my security questions, or possibly some other way around it? Thankyou.

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 can i ind out my security questions without having a rescue email and not having to contact apple support

    i cant call apple support (or be called) and i didnt put a rescue email. is there any way i can get my security answers back?

    Click here, fill out the form, and explain why you can't call. They wouldn't be security questions if they could be bypassed without verifying your identity.
    (97085)

  • HT5312 Can not re-set my security questions

    How do you re-set your security questions

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Can't remember answer to security question to reset password

    Who do I contact to get this done?  I have tried calling and only get passed off to different people.  The chat option offered does not let you chat on email passwords Thank you

    Mariana,
    I am replying to you directly since when I click the "here" button it appears to me to be in an open forum
    I am **
    You bill my card $17.95
    I've had j** for at least 10 years.
    I have tried the passwords I have listed in my password safe to no avail
    The security questions are as old as the acct. and I don't remember the answers
    Famous person- **
    Where I met wife - ***
    My cell is ***
    Thank you for your help
    [Edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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