HT5312 Dear sir.  I have problem in reseting my qusetion and answer in my account i have forgot  i cant send reset email i have already intered  rescue email  i cant find this option.

reseting my qusetion and answer in my account i have forgot  i cant send reset email i have already intered  rescue email  i cant find this option.
<Email Edited by Host>

The option to send reset info only appears if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account - if you've just added an address then it will be an alternate email address, a rescue email address can only be added by answering 2 of your questions. You will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use. Or you could use 2-step verification : http://support.apple.com/kb/HT5570

Similar Messages

Maybe you are looking for

  • How i read the file

    For each jsp file my parser create a java file. It also create a map file which holds information as which line number in java corresponds to which line number in jsp as some statements are being added by the parser. Now i have also generated a bdf f

  • Verification of the existence of an email account and reading it through a procedure?

    Good afternoon, I wonder if there is any possibility of verifying the existence of an email account through a procedure? And there is also the possibility to learn to read a particular email and store in a temporary table. Thank you

  • Can I edit the data already displayed in tree control?

    I'm using a tree control to display some data in front panel. But after running the program, can I edit the data already displayed in tree control by using input control and let it change and display dynamically? In invoke nodes I can only find add o

  • If you forgot the answers to your Apple ID security questions

    Hi good day, I need to change security questions. As you tell as Select "Send reset security info email to [your rescue email address]." If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the

  • Touchscreen unresponsive in safari

    My touch screen is not responsive on my daughters iPad Air only when she is using her search engine. She tried bing, google and yahoo, but none are working. All other apps are fine. I am guessing some kind of bug?