HT5312 how do i reset my security question

need to reset my security question dont remember my answers

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

HT5312 How do I reset my security question for my account?

How do I reset my security question for my account?

Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT5312 How can I reset my security questions if I don't have a rescue email address

How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

HT5312 how do you reset your security questions when the rescue email address no longer exists?

how do you reset your security questions when the rescue email address no longer exists?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
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HT5312 How do I reset my security questions in my apple account, I don´t remember the answers!

How do I reset my security questions in my apple account, I don´t remember the answers!

Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

HT5312 How do I reset my security questions when I don't remember the answers to the original security questions?

How do I reset my security questions when I don't remember the answers to the original security questions?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
          Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
          Account Security.
     3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID

HT5312 How do I reset my security questions if I don't have rescue email address ?

How do I reset my security questions if I don't have rescue email address ?

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(93267)

HT5312 how do I reset my security questions if I don't have a rescue email address?

how do i reset my security questions if i don't have a rescue email address set up?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87417)

HT5312 How do i reset my security questions and answers?

How do i reset my security questions and answers? i have already ask iforgot to send me an email to my rescue address but didnt received anything for two day.

You need to contact Apple, either through the link in that article or by phoning them.
(77532)

HT5312 how do i reset my security questions?i forgot them and i locked up my apple id

how to i reset my security questions? i forgot them and i have locked up my apple id

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100089)

HT5312 How do I reset the security questions so I can buy a book on I tunes

How do I reset the security questions so I can buy books on I tunes
Jan

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96005)

HT5312 How do I reset the security questions if I don't have a rescue email?

How do I reset my security questions if I don't have a rescue email? I can't remember the answers to the security questions.

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

HT5312 how can i reset my security question i dont have a an optional rescue email adress

how can i reset my security question i dont have a an optional rescue email adress

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87718)

HT5312 How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

HT5312 how do i reset my security questions without Calling Apple support?

how do i reset my security questions without Calling Apple support?

You need to ask Apple to reset your security questions; ways of contacting them include filling out and submitting this form.
(96738)

HT5312 How do I reset the security questions ? I followed the procedure step by step and I had no " reset info security email " option!

How do I reset the security questions ? I followed the procedure step by step and I had no " reset info security email " option!

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5312 how do i reset my security question

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