HT5312 I'm waiting for a call I was told would be in two mins
Why haven't I got the call in two mins like it cold me it would
If it turns off again take it back it,s not your problem ask for a refund or replacement
BSYDD Uk
Similar Messages
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SHUTDOWN: waiting for active calls to complete.
Hello,
environment is HPUX 11.23, Oracle Version is 9.2.0.5
We had an ORA-600 error yesterday. We reported that error to the support and were suggested to install patch 9.2.0.8.
However i have one question. As you can see from the output in the alert-logfile it took a very long time to shutdown the instance using the immediate option:
Sun Nov 9 17:33:58 2008
Shutting down instance: further logons disabled
Shutting down instance (immediate)
License high water mark = 454
Sun Nov 9 17:39:07 2008
Active call for process 3991 user 'oracle' program 'oracle@xyz (TNS V1-V3)'
SHUTDOWN: waiting for active calls to complete.
Sun Nov 9 17:50:36 2008
ALTER DATABASE CLOSE NORMAL
Is there anything one can do in such a situation to speed up the shutdown of the instance ?Rajabaskar Thangaraj,
Oracle database has a job facility and a streams/advanced queuing facility.
These facilities are possible by setting up a few ancillary processes.
Those parameters govern the number of processes.
Setting them to 0 will disable the facility completely.
As you alter the parameter in memory, as you as you have bounced the database, it will be back to the value in the spfile and the facilities will work again.
Disabling them is especially useful when you the facilities are frequently used, ie you have a job running every 30 seconds.
In the past, on several databases, this was the only way to allow a shutdown immediate.
Hope this helps,
Sybrand Bakker
Senior Oracle DBA -
Hi. please solve my problem.
.call information such as call waiting,call forwarding, call holding is not working when caller the call me or im wait for my call i cant see any title by iphon , and also holding is the same.2. there is not any option for call baring.3.playback music is not hearing by second partner during the call.4.i cant select ringing ton from saving tons.
thank you in advance.Hi Ersin,
Exception 1 would seem to be FORMATTING_ERROR, which suggests something in the design of the Smartform. However, that doesn't fit with the form being generated from a report, but only erroring when called from a function module. I can think of no reason why the different calling method would be a factor.
When FORMATTING_ERROR is raise it should also set a message ID and number, are you able to determine what they are?
Regards,
Nick -
Apple sent me replacement phones and both with different coverage on them. Repair coverage finishing lot earlier then what I had on the original defective phones. Now they are telling me that he phones they received were different then the ones in Repair Case. After 150 minutes long phone call the rep said me that somebody will call me within 24 hrs and I m still waiting for the call after 3 days. the conversation was polite and helpful all the way from both sides but now I feel like Apple reps are trying to avoid this problem because this is their problem that most likely they misplaced my phones in their wharehouse and after my call (one week after the phones received by apple) they started looking for it.
I had the repair status updated in my profile after I received the new wrong phones. Even the acknowledgement email from apple mentioning that they have sent out the replacement product came to my inbox two days after I received the phones.
Is this Mr.Jobs Apple ?
Does anyone has Customer service email address ?I know there is a contact us tab on the web page and thats what I have mentioned here that what happened when I called them.
thanks for ur input though, -
Switched to Verizon and bought my phone and plan in Feb, submitted all paperwork to receive a discount because company I work for uses Verizon. Was told they lost the paperwork in Jun and I could verify my employment by using my employee e-mail. Did this and here it is towards the end of Sep and I still don't have my discount!! Very frustrated and think maybe I should have stayed with AT&T.
I'm so sorry about this, Vboozer! You should definitely have your discount! When you submitted the email, did you get any kind of a confirmation? Did you get an email at your work email address from Verizon Wireless? You can check and register for your discount here: www.vzw.com/discounts
Thanks,
ChristinaB_VZW
Follow us on Twitter @VZWSupport -
I tried to download an app for the iPad and was told the file was too large for the iPad; so I tried to download it on the MacBook but it never showed up; any suggestions? PS, I got the receipt from iTunes store so it was paid for
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Cheers, Tom -
I used to be able to send I messages from my iPhone 4 now in settings it's telling me "waiting for activivation". I have tried lots of things to resolve this but to no avail. Please help....
If you are getting Siri when you double tap, then your home button must be sticking. Siri comes up when you hold the home button. Try tapping quickly twice. When that happens, the multi-tasking list comes up and you will see the app icon and then a thumbnail, or reduced size view of the app above it. You put your finger on that thumbnail and swipe upwards with your finger.
For that issue, you might want to do a reset of the phone. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. This will not affect your data.
To be honest, your novel is a little difficult to read, and I think you put too much information in there, and a lot of it is unnecessary. Be to the point and just add information necessary to understand the issue. -
Maximum 30s waiting for RPC call, how to resolve?
Hi,
We've face problem on limitation time Channel call procedure for RPC. We always get this message:
info = mx.rpc.events.FaultEvent (@2141581)
bubbles = false
cancelable = true
currentTarget = null
eventPhase = 2
fault = mx.rpc.Fault (@17c0f11)
[inherited] =
faultCode = "Channel.Call.Failed"
faultDetail = "NetConnection.Call.Failed: HTTP: Failed"
faultString = "error"
rootCause = Object (@224f6a1)
headers = null
message = mx.messaging.messages.ErrorMessage (@21b3bf1)
messageId = "C7C81C48-5CAA-E8A2-4F47-13629B6DFEA7"
target = null
token = mx.rpc.AsyncToken (@21b3b21)
type = "fault"
The message above show everytime we execute service and got response more than 30s. We need to change the timeout duration to more than 30s (this case we need about 2-4 minutes, because of large data). We run this on Windows OS.
Thanks for support.In Disk Utility, highlight that Drive, click the Info button above, what does it report?
Does it show in System Profiler?
In finder, select Go menu>Go to Folder, and go to "/volumes".
Volumes is where an alias to your hard drive ("/" at boot) is placed at startup, and where all the "mount points" for auxiliary drives are created for you to access them. This folder is normally hidden from view.
Drives with an extra 1 on the end have a side-effect of mounting a drive with the same name as the system already think exists. Try trashing the duplicates with a 1, and reboot. -
JJust was wondering if the store assoc. lied to get the sale quoted in
Where and how did you purchase the Galaxy S5? Did you have the unlimited data plan before making the purchase?
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I just opened a itunes ( apple ) account and was in the process of entering an itunes gift card as the payment option and it
said the card number was no good. It is a brand new card, just scratched of the code. What do i do now to redeem it?Hi Memalyn
Essentially, the bare issue is that you have a 500GB hard drive with only 10GB free. That is not sufficient to run the system properly. The two options you have are to move/remove files to another location, or to install a larger hard drive (eg 2TB). Drive space has nothing to do with SMC firmware, and usually large media files are to blame.
My first recommendation is this: download and run the free OmniDiskSweeper. This will identify the exact size of all your folders - you can drill down into the subfolders and figure out where your largest culprits are. For example, you might find that your Pictures folder contains both an iPhoto Library and copies that you've brought in from a camera but are outside the iPhoto Library structure. Or perhaps you have a lot of purchased video content in iTunes.
If you find files that you KNOW you do not need, you can delete them. Don't delete them just because you have a backup, since if the backup fails, you will lose all your copies.
Don't worry about "cleaners" for now - they don't save much space and can actually cause problems. Deal with the large file situation first and see how you get on.
Let us know what you find out, and if you manage to get your space back.
Matt -
My PSE 13 won't download. I have a 64bit for Windows Vista and was told it would work.
After all, I have 2 other PSE downloads. Why wouldn't it work now? Always something. Thanks in advance
Christine MuprhyThe system requirements clearly state Windows 7 as a minimum:
Adobe Photoshop Elements 13 for Mac, Windows - System requirements
Mylenium -
I have downloaded the Whats app to communicate with my child in Spain for the mth. But it's not letting me use it.
Where the "Send" button should be to the right of the text input box it says "Off"?
Have you checked out all the FAQ section on Whatsapp's site, starting here? http://www.whatsapp.com/faq/general/21073018 -
Poor, poor service and STILL waiting for a callbac...
The following information is a partial capture of the service standards that we have received from BT that has led to our complaint being made. Following this extended period of time we have had to take a considerable amount of our time to try to resolve this issue. We have spent a considerable amount of time waiting for calls that haven’t been forthcoming and waiting for engineers. When we did push for an engineer (otherwise we would be waiting for another week of intermittent service) he showed up and had no notes or any idea why we had requested his call out!
You will notice that the last entry that we have made is for August 31st 2012. We have decided that our time is too important to waste on an organisation that cares so little about their customers that they cannot be bothered to follow up and resolve outstanding issues. The complaint has been sent on September 10th 2012.
Between August 31st and September we have heard nothing about resolving this complaint from BT, despite assurances that that somebody would resolve the issues raised.
The overall standard of service of BT has fallen what I would expect as a basis standard and in many cases has been deliberately evasive and obstructive. Frankly, this is the kind of shabby service that is difficult to reconcile with the image of a cutting edge communications provider in 2012.
We can only emphasise just how let down and disappointed that we are with BT.
9th August
We experienced intermittent problems with the broadband connections causing issues with BT broadband, Vision and BT Anywhere mobile.
We contacted BT to report the problem. It was confirmed that someone from the Technical Team would look into it.
We spoke with technical team and confirmed that they would complete checks and call back within a specific time.
10th August
We had continued issues with broadband, vision and mobile. Losing connection every 3-4minutes throughout the day between the hours of 9 and 6
13th August
We contacted BT again to confirm issues still ongoing and broadband intermittent throughout the day. We were assured that line checks would be carried out and were contacted at 9-45pm to explain that the situation would be resolved.
Various diagnostic attempts were made over this period involving changing filters, unscrewing the phone plate at BT’s request etc…. We were told that it was probably a faulty filter- even though it had been changed…..
I received a call a couple of days later when I was at work and a co-worker dealt with it. He said the call referred to the BT fault but no message was left.
In the meantime we received a call from a marketing team offering to sell us BT infinity ‘at no extra cost’…. This would resolve our issues and we understood this call to be part of the ongoing service issue.
23rd August. After 6pm
We called through to report a fault again and was on hold for 28 minutes. 13 minutes in I spoke with someone and as I had gone through about the telephone was told it was the wrong department and they would put me through to the broadband team. Total hold time 28 minutes
Asked to speak with a manager
Ashalt came on the phone and said that he would speak with a manager in the ‘level two team’ and find out what was happening. I said that I wanted compensation for the issues and the amount of time that this has taken with both myself and my partner. I said that it was not acceptable for this to have taken over 3 weeks to get this sorted.
He said that he would call me back to discuss compensation as I would definitely receive compensation for this.
I was put on hold and then his operator came back on the phone to say that she was putting me through. I explained that this was not what was agreed and that the manager was going to come back to me. She said that they have my telephone number and would call me after the call.
Was advised would put me through to the Level 2 technical helpdesk as this is where it had been escalated and they would find out when an engineer would be sent around.
Upon being transferred through to Level 2 the lady did not know why I was being put through. I had to explain everything again.
She then completed the following script again:
Apologies for inconvenience
Checking the line
Taking time with the check
Problem at the exchange
Sent a previous request to the wholesale team and they didn't find a problem
Send a further request
I explained that we were telephoned to say that due to our complaint they would install BT Infinity as this would help the situation. The lady confirmed that the issue needed sorting out as would still get the same problems.
I asked if i had been miss-sold BT Infinity to which she said yes.
Line test results completed and nothing is showing as an error. Explained that someone would need to come and physically check the line. Then told that if there is a fault in the flat we would be charged £99. I confirmed that we did everything that was asked of us and couldn't understand why it would be in the flat. It was again repeated that if there is a fault in the flat then we would get charged.
The ‘customer service’ operative confirmed that the earliest date for an engineer call out would be Tuesday between 8-1. We suggested that this was not acceptable and that we would be without proper broadband for the whole bank holiday weekend. The lady said that's the earliest available time. She said that she was not sure why an engineer had not been called already
Confirmed that manager a would call back to discuss compensation. We never received call.
Saturday 24th August
The BT engineer came today and fixed the problem within 20 minutes. The fault appeared to be with the connection from the terminal box outside and how our home line was attached to that. The engineer said that he had no notes relating to why we had called him out and was in the dark initially as to what the problem was. Once again we explained the problem.
We called the cancellation team to find out whether or not there would be any charges related to cancelling all of our BT services. Spoke with John.
John confirmed that there would be a cost of 159.91. I asked John for clarification of this. He said that we entered into a new 18 month contract on the 27th February. I did not know what this was for and asked for the call to be listened to. John said that they would have needed to confirm that there would be a new 18 month contract otherwise it would be invalid. John said it would take 7days for the call to be listened to. I asked for a full transcript of the call and John said that this would be provided. I asked if these were the only charges as we also have a mobile. John said that was the only figure being given to him. John offered to give me the telephone number 0800 169085.
We called this number and were put through to the Welsh Language team - Michelle. She then tried to put s through to the correct department. We then went through to the offshore team who then tried to put us through to the correct Team who then put him through to "I'm sorry the number you dialed has not been recognised".
Called through again to BT 150 number and went through to Rebecca. She managed to find the correct number and put me through to Maureen. Maureen checked the cancellation charges and advised the same figure. Maureen confirmed that she would put a note on the account as well to confirm that this would be the only cancellation charge.
Correct number 0800 0322111
12.58
We received a call from a gentleman pertaining to be a manager. When question he had no idea why he was calling me and thought it was just to check that the broadband was working. I explained that this was a complaint and that a manager was to call me back. He admitted he was not a manager. He was called Jude.
Jude transferred me through to Molly who was a manager and the phone was cut off.
Molly then called back. I summarised the situation to her (again) and she confirmed that again it was unacceptable. I asked why I was not receiving a call back from the manager that had promised me the call. She could not comment. I asked why I was receiving the call at the very end of my call back slot as this would mean that I would not have to waste even more of my time. Again she could not comment on this.
She confirmed that she would definitely help with compensation and that we have been reporting the fault since 9th August I confirmed that 160.00 would be a good starting point. I also asked several times that I wanted a full transcript of all of the calls made. This to date has not been forthcoming. I confirmed that I had been lied to on several occasions, had been given incorrect information, had not received callbacks when I had been promised them even by senior managers.
I mentioned that the service appeared to be working. Molly said that they would need to wait 48 hours before been able to close off the overall complaints process.
I asked when we would be discussing the compensation. She put me on hold and said that she would need to speak with the billing team. She then came back on the line to explain that any adjustment would take 48 hours. I said that so basically they haven't said anything and you still need to wait for 48 hours.
She said that she would call me back on Monday. I confirmed that this was a bank holiday and asked if she was actually working on that day. She confirmed that she would. I mentioned again that it was a bank holiday but she said that she was working. She asked me what time I would like a call back. I asked her what time she started work and she said at 8am. I asked for a call back at 8am. She agreed and confirmed to this.
We then received a call on my mobile from apparently Molly's manager confirming that we would get a phone call from Monday between 8-9 o’clock am and that they would call within that timescale.
Monday Bank Holiday
No call received. Called through to check at 13.47 and advised offices are closed as it was a Bank Holiday
Tuesday 28th
Call received and missed at 14.38
Call returned by me at 16.54
I requested to speak with the customer complaints manager on hold for 12 minutes.
The operator advised that he wanted to put me through to level 2 technical support. I said that I did not want to go through to them as they were incompetent and incapable of dealing with this situation and it is very disappointing that I am having to call again and chase.
Requested to speak with a manager
Sunny came on the phone and I confirmed that I wanted to make a complaint and that I was not happy. Sunny attempted to put me through to the level two technical team again and I insisted this was not the nature of the call. I wanted to complain. Sunny said that I had not mentioned this and that he could try and deal with the complaint.
I asked to speak with the center manager and advised that his manager was Rhuel. He then said that he was not allowed to give me the name of the center manager as he was not authorised.
I explained also that we were mis-sold BT Infinity as we had received a call confirming that they were calling on the back of our issue and that if we had BT infinity it would rectify this matter. We were later advised that even BT Infinity would not have worked until the issue was rectified.
Complaint finally logged under the following reference:
VOL012-xxxxxxxxxxx
Fault logged under reference:
VOL051-xxxxxxxxxxx
Sunny then advised that I should call the billing team myself as he only had a limit of £10 compensation. I explained that I cannot understand why I needed to do this and that they could not do this as part of the complaints procedure. He said it would be quicker if I did this. We agreed I would call and then he would call me back on Wednesday between 5-6 pm.
Sunny did not call back.
Tuesday 28th August 18.22
I went through to billing team and I was offered £16.42. I asked about waiving the £160 charge and was told that I would have known about being entered into a contract again. I confirmed that this was not discussed in the call of the 27 February. I was advised that I would have been sent out information and I should have read it. This ‘information’ has never been received. I confirmed that I was not happy with this and asked about about the compensation for my time and emotional distress. It was explained to me that BT don't give out money for that. I asked to speak with a manger
I was told that Jason Puchowski (who I was told was the manager) was not available and that he would call me back in 48 hours. I explained that this was not acceptable. The operator confirmed that Mr Puchowski would call me back the following day at a time between 2 and 3 pm.
No phone call from Jason was received
Wednesday 29th August 5.27
I received a call asking me if my broadband has been resolved. Understandably I was very annoyed with this as it was not Sunny or Jason calling me back but one of his team who had no idea of what the problem was. He had not even got another manager to call me back. I asked to speak a manager
I was put through to Sagarika who apparently is Sunny's manager. She said that it was due to personal circumstances that Sunny could not make the call.
I again explained the situation and that a call had not received a call from Jason. She confirmed what I was saying in that the service was unacceptable, upsetting and distressful and that the current offer for compensation was unacceptable.
I repeatedly asked to speak with the Centre Manager which by the terms of your complaints policy I was allowed to ask for this. I was advised that she was not allowed to give out those details.
I asked for the email contact for the center manager as I was putting together the complaint for Offcom and wanted to copy him in. She asked me not to do that and that she would try and resolve this.
Sagarika said that she would look into this to see what she could do and call me back that evening between 7-8 pm.
No call back received
Friday 31st August
No call back received from either manager. I had received a text from BT confirming that my direct debits were cancelled. I went online to try and reset them but couldn't do this and went through to the billing team.
Spoke with a very helpful individual who reset my direct debits. I asked if he was aware of a manager called Jason Puchowski. He said that he was. I explained a little to him about the situation and circumstances and he said that he would instant message Jason. A reply came back to say that Jason was away from his desk. Then an email was sent to Jason and the operator, who originally took my call, confirmed that I was calling and that I was very upset. He forwarded to Jason that not only did I not receive a phone call within the agreed time slot but did not receive one within 48 hours.
This was the last communication that we have received from BT on this issue.
The only communications that we have received from BT is to tell us to return their ‘BT Infinity’ box within 2 weeks or we will be liable to pay a fee.
it is now Tuesday 25th September and today I have checked the bill and no compensation or reimbursement has been received. No telephone call forth coming.Hi
I am sorry to see you are having problems with your BT Service
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
BT Infinity Order Frustration!! Still waiting for ...
Ok, so I found out I could receive BT Infinity at the beginning of this month. I had line rental with another provider but quickly agreed to change and go for the Infinity Option 2 and Unlimited line rental package which was placed on 3rd January 2012.. I was told both services would go live on Weds 18th January and an engineer would attend my property between 1pm and 6pm. The home hub arrived in good time and I received notification yesterday that the phone line service had successfully changed over. Everything was going great and the next stage was for the engineer to attend. I received no phone call throughout the day but patiently waited. It reached 6pm and noone had turned up to my discust! I quickly rang up the BT help line and explained what had happened. After the call centre communicated with another department I was then told for whatever reason the engineer due to do the install had only received the job at 6pm which was when he was finishing and was the end of the timescale for what I had been allocated! I had no option but to accept this excuse but found it rather bizarre that this could of happened after it had been planned in over 2 weeks before! Anyway, I was then promised an engineer the following day for the morning and that I would be set as high priority and would definitely receive a phone call from the engineer shortly before attendance. The following day arrive and guess what, another no show! However I did receive a phone call late morning from the call centre explaining that I could not even receive Infinity in my area?? Or rather because I hadn't been with bt's line rental service for any length of time?? I struggled to understand what I'd been told? I challenged this and said if this was true then why was my order accepted in the first place?? After discussing this, the woman then went to speak to someone and came back to say we would able to get infinity but couldn't promise anything and another appointment would need to be arranged, and so would need to call back when this had been done. Later that day I couldn't wait any longer not knowing what was going on! I checked online on my bt account to find no order then existed?? I decided to give bt another call, I was told I'd be able to receive a strong strength infinity connection and could sort out another appointment right there and then. I was given the date next available which is tues 31st jan. I am now hoping the engineer does turn up this time! I have since logged back into my account and there is now an order existing for the correct date but instead of it saying my order is for infinity as before, it says 'your order - bt total broadband Option 1'?? This is what I currently have and am wanting to upgrade from this to infinity! I rang bt again and was told it says that because that's what broadband I'm currently on and would be getting infinity. I don't understand why it would say in my order though this and not infinity?? Can someone please double check this for me as I don't fancy it being wrong and an engineer turning up to find he didn't think he was installing infinity and then wouldn't be able to do it this delaying further!! Help!! It's so frustrating!!
ORDER UPDATE:
Infinity Engineer arrived today for the install, and everything went smoothly! Pleased everything finally got sorted
However, I have checked my speeds and they aren't all that great! ...
I was and am estimated to be able to get Infinity at around 35.8 MB Download and 6 MB Upload speeds on my line (I have checked again tonight on the broadband availability speed checker for new bt customers).
I have just done a speed test on speedtester.bt.com/ using a wired connection with only the one web browser page open, no other applications/programs open as instucted.
The results are as follows:
5092 KBPS Download
6399 KBPS Upload
'Acceptable download 12000 - 5524 kbps
IP Profile - 5524 kbps'
The upload speed is good, but surely I should be getting alot more than 5 MB download speeds?? The download speed test bar shows red and says a further test (3) is required which involves changing the broadband username and password to a default example given and resubmitted but I can't seem to figure out how to do this?
Can somebody help?
Thanks -
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